I booked this hotel for a trip to visit our son in Cardiff. The website looked good, the reviews seemed good, it has parking and everything we required. However, upon arriving it seems there are two hotels with the same name in different parts of Cardiff. On their website it lists Cardiff Bay, which is the one we booked at and for all intents the only one they advertise. It seems there is no parking there, the gallery pictures on the website do not reflect the hotel itself and in all honesty neither do the reviews taking this into account. Upon arrival the young man apologised but didn't seem at all surprised that we were expecting parking, showed me up to the room and gave directions to a carpark to my hubby. The best way I can describe the decor is "tired", I can't fault the cleaning, the place was lovely and clean, but simply worn out, ripped wall paper, stains which someone has clearly tried to clean but failed on carpets and walls alike.
The room was tiny, no drawers, no chairs etc which made doing hair and make up a real problem. I was pleasantly surprised to see we had a private patio balcony, so went out to sit there with a drink only to come straight back in thanks to a huge towering chimney issuing smelly black smoke which is on the corner, that together with pots of weed filled dead plants was a bit much.
The bathroom looked lovely upon first inspection, modern and clean yet warm and welcoming. This was sadly spoiled by the lack of a shower and a bath which looked disgusting. The bottom was covered in what I can only assume (and hope) were old cigarette burns and associated melted plastic, it was sharp and hard and all over. The water was either scalding or freezing and alternated between this irrelevant of wether it was on hot or cold! The distinct lack of toilet paper just finished it off.
Breakfast. This is situated down some very steep stairs in the cellar, although its more dungeon like it is so dark and gloomy. If you value your taste buds. Don't. Just don't. I foolishly opted for the traditional. It arrived swimming in grease, the 1 tiny piece of bacon was so fatty and greasy it was stomach churning, half a tomato, again fried and nasty, the 1 sausage I think they had poached in grease and to be honest I'm not entirely sure it was within date, black pudding, so grease soaked it was mushy, the 3 slices of mushroom likewise. The bread/toast was good, the egg although swimming in grease again was good. No signs of the fresh local produce as advertised. There are toilet in the cellar, you don't need a sign, you can smell the location.
I have tried to be honest with this description and the sad part is, rereading it, i've been kind. The prices charged here for what you get are awful. Boutique Hotel in name only. Worn out shabby B&B in reality.
- Official Description (provided by the hotel):
- This elegantly restored Georgian town house is situated in the oldest terrace in Cardiff Bay, opposite the millenium centre. We offer superb luxury accommodation, comprising of six lavishly furninshed, luxury bedrooms. Facilities include king-sized beds, Wi-fi facilities, free-to-view television, beverages, some with views of Cardiff Bay. Sumptuous en-suite bathrooms, include one with a whirlpool bath and one with a wet room appointed to the highest standards, with extra large fluffy towels, bathrobes and toiletries.Delicious full welsh breakfasts or a generous seasonal buffet are served in our Bar Cwtch. Relaxed days can be spent with a coffee or a glass of good wine or a speciality beer sitting on leather couches, with a newspaper and enjoying the cosy warmth of a wood-burning stove.Arrive with us as a customer, leave as a friend. ... more less
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- Also Known As:
- Jolyons Boutique Cardiff
- Hotel Jolyons Boutique
- Jolyon's Boutique Hotel Cardiff, Wales