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175hockliffe
Gravesend, United Kingdom

Very enjoyable stay.

5.0 of 5 bubblesReviewed Apr 30, 2024
My wife and I very much enjoyed our 3 day visit which was partly to meet family at the hotel one day and meet friends locally on another day. Our room was very comfortable and a good size. All the staff were very friendly, helpful and smiling as if they enjoyed their work.

The hotel is within easy walking distance of the modern development of the Cardiff Bay area.
Date of stay: April 2024
Trip type: Travelled as a couple
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cardiff Reservations, Owner at Future Inn Cardiff Bay, responded to this review
Responded May 1, 2024
Dear 175hockliffe
Thank you for taking the time to post a review of your stay, we are delighted we could ensure a comfortable stay during your visit.
Thank you once again for your stay and your feedback and we look forward to welcoming you back to Future Inn Cardiff Bay.
Kind Regards,
Emily
Future Inn Cardiff Bay
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (5,908)
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Reviewed April 30, 2024

It was a nice surprise our stay in Future Inn Cardiff Bay. Nice ans spacious rooms. Delicious Breakfast. Free parking. All that you need in this short stay in Wales. It was amazing. We wanna back next time. Thanks!

Date of stay: April 2024
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Raquel R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cardiff Reservations, Owner at Future Inn Cardiff Bay, responded to this reviewResponded May 1, 2024

Dear RodriguesRachel
Thank you for taking the time to post a review of your stay, we are delighted we could ensure a comfortable stay during your visit.
Thank you once again for your stay and your feedback and we look forward to welcoming you back to Future Inn Cardiff Bay.
Kind Regards,
Emily
Future Inn Cardiff Bay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 30, 2024

Good on the whole. Liked the big, warm room. Helpful staff. Needed the TV changed when we were there - no problem. Helpful staff at check-in etc. We liked the fluffy robes - only thing was when we got home for our 2nd night of 2 our robes had been removed by the cleaner - we were puzzled, especia;;y as they did not remove the dirty cups and replace them. Overall, happy with the cleanliness though and comfy bed. Would return.

Date of stay: April 2024
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Ian H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cardiff Reservations, Owner at Future Inn Cardiff Bay, responded to this reviewResponded May 1, 2024

Dear choritho
Thank you for taking the time to post a review of your stay, we are delighted we could ensure a comfortable stay during your visit.
Thank you once again for your stay and your feedback and we look forward to welcoming you back to Future Inn Cardiff Bay.
Kind Regards,
Emily
Future Inn Cardiff Bay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 25, 2024

Really good stay! Room very spacious, two queen sized beds, bathrobes & slippers, free bottled water and toiletries. Staff were excellent, housekeeping lovely lady and reception really helpful. Good location for Mermaid Quay. Would recommend and definitely stay at Future Inns if in Cardiff, Bristol or Plymouth.

Date of stay: April 2024
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank skuceh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cardiff Reservations, Owner at Future Inn Cardiff Bay, responded to this reviewResponded April 29, 2024

Dear skuceh
Thank you for taking the time to post a review of your stay, we are delighted we could ensure a comfortable stay during your visit.
Thank you once again for your stay and your feedback and we look forward to welcoming you back to Future Inn Cardiff Bay.
Kind Regards,
Emily
Future Inn Cardiff Bay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 23, 2024

Great hotel, pleasant staff. Great rooms and facilities. Wasn’t expecting more than the usual city hotel, but pleasantly surprised. Huge rooms with all the necessary. Nice touch having dressing gown and chocolate on arrival. Also bottled water in room. A shame they only have 3 hotels in uk but will be using again and again.

Date of stay: April 2024
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank tadams592814
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cardiff Reservations, Owner at Future Inn Cardiff Bay, responded to this reviewResponded April 24, 2024

Dear tadams592814
Thank you for taking the time to post a review of your stay, we are delighted we could ensure a comfortable stay during your visit.
Thank you once again for your stay and your feedback and we look forward to welcoming you back to Future Inn Cardiff Bay.
Kind Regards,
Emily
Future Inn Cardiff Bay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 23, 2024

Comfy clean room, lovely staff, great location with parking, nice bar area and good food in restaurant, plenty to do in Cardiff, lots of nice bars and great boat trips, will definitely be back soon can’t wait 😊

Date of stay: April 2024
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank chelle748201
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cardiff Reservations, Owner at Future Inn Cardiff Bay, responded to this reviewResponded April 24, 2024

Dear chelle748201
Thank you for taking the time to post a review of your stay, we are delighted we could ensure a comfortable stay during your visit.
Thank you once again for your stay and your feedback and we look forward to welcoming you back to Future Inn Cardiff Bay.
Kind Regards,
Emily
Future Inn Cardiff Bay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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