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All reviews city centre botanic avenue university street street parking ulster museum botanical gardens student area botanic train station short stay the hotel is clean bars and restaurants continental breakfast room was spacious pleasant stay booked this hotel enjoyed my stay stayed here for one night
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Reviewed October 24, 2015 via mobile

Hotel was well situated in the centre of Belfast, near the queens university, stayed for 2 nights and was reasonably priced, breakfast was included which was lovelly, continental breakfast was served from 04.30 and cooked from 06.30
Rooms were nice and clean, well sized and queen sized bed, only thing I noticed was a big dust but nothing major
Was al going well until fire alarm went off our last night for a few seconds
Called reception was just told was false alarm, no explanation or apology

All in all enjoyed stay here

Stayed: October 2015, travelled as a couple
Thank noisy1690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaTyagi1, General Manager at Ibis Belfast Queens Quarter, responded to this reviewResponded October 27, 2015

Dear noisy1690,

Many thanks for taking the time to post your review regarding your recent stay with us at Ibis Belfast Queens Quarter. As a customer service focused hotel I am saddened to see that your stay did not meet your expectations, for this I sincerely apologise.
I have spoken to the member of staff on duty on the night in question. At the time of your call, yes, they confirmed it was a false alarm, at the same time they were dealing with the issue on the fire panel as well as answering calls from other guests.
Again I sincerely apologise for any inconvenience caused and hope that this will not deter you from returning in the future.

Kind Regards

Rebecca Tyagi
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 22, 2015

Very much enjoyed our stay. The hotel is extremely clean, comfortable, quiet and the staff were very helpful. About a 10 - 15 min comfortable walk into the city centre, we found it an ideal location and there are many restaurants and cafes nearby.

  • Stayed: October 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank BridgetHG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaTyagi1, General Manager at Ibis Belfast Queens Quarter, responded to this reviewResponded October 27, 2015

Dear Bridget,

My team and I are extremely grateful for you taking the time to share your review regarding your recent stay with us at Ibis Belfast Queens Quarter. As a customer service focused hotel, it is comments such as this that encourages our team to continue their hard efforts.
We look forward to welcoming you back in the near future.

Kind Regards

Rebecca Tyagi
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 15, 2015 via mobile

Really enjoyed the short break at this hotel. It was clean comfortable and staff very helpful. Breakfast was limited but we'll cooked. Bit of a trek into the city centre though. 15mins isn't far but after a long day on the game of thrones tour, it seamed like an hour!!! Or may it's because lm getting old!

Stayed: October 2015, travelled with friends
1  Thank Lori E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaTyagi1, General Manager at Ibis Belfast Queens Quarter, responded to this reviewResponded October 27, 2015

Dear Lori,

Many thanks for taking the time to share your review regarding your recent stay with us at Ibis Belfast Queens Quarter. I am pleased to see that you enjoyed your stay and that you found our hotel "clean comfortable" and our "staff very helpful".
We hope to welcome you back in the near future.

Kind Regards

Rebecca Tyagi
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 11, 2015 via mobile

Hotel is in a brilliant location. Our room was clean and tidy, good sized with a big shower. Work going on outside the hotel but as it was the weekend we weren't disturbed. We didn't have breakfast or food but the bar area is very clean. Checkin and out were swift.

Stayed: September 2015, travelled as a couple
1  Thank Gillian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaTyagi1, General Manager at Ibis Belfast Queens Quarter, responded to this reviewResponded October 27, 2015

Dear Gbjchambers89,

Thank you for taking the time to post your comments regarding your stay with us at Ibis Belfast Queens Quarter. I am pleased to see that you enjoyed your stay, from the swift check in/out to our "brilliant" location.
We hope to welcome you back in the near future.

Kind Regards

Rebecca Tyagi
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 11, 2015

Great value for money. The room was clean, the breakfast was nice, and staff were very helpful. Since it's near Queens University could be also suited to younger travellers, since there's a lot in the area. No complaints!

  • Stayed: July 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Philapedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaTyagi1, General Manager at Ibis Belfast Queens Quarter, responded to this reviewResponded October 27, 2015

Dear Philapedia,

My team and I sincerely appreciate you taking the time to share your review regarding your recent stay with us at Ibis Belfast Queens Quarter. I am delighted to see that you enjoyed every aspect of your stay, from our location, staff and hotel facilities.
We look forward to welcoming you back in the near future.

Kind Regards

Rebecca Tyagi
Acting General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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