We bought a Groupon voucher for £65 for 2 nights. We arrived on Friday afternoon. The entrance and check in was anything but welcoming. The staff were gathered at the bar chatting and no one even looked up. The lady who booked us in was very abrupt and announced there would be an extra charge of £30 for our small son, though I was told on the phone the previous day there wouldn't be. We were then shown to our room.
The place smells really bad.
The general level of cleanliness was shockingly bad.
-The room smelt like a mixture of sweaty feet and BO.
-There was pubic hair on the bed sheets and pillows.
-The toilet seat was broken and the shower head had black mold growing on it.
-The furniture was all very worn and in a bad state of repair.
-No controller for the TV
-The bed was squeaked loudly and the springs were practically coming through. It sloped badly to one side.
Overall, I would say this is the absolute worst place I have ever stayed in.. And we didn't stay long. We checked in at 4.30pm and checked out again at 10.30pm.
Such a shame as location wise, it is beautiful.
Avoid at all costs is my advice for anyone thinking of staying here!
- Official Description (provided by the hotel):
- Our property is on the South Promenade at Newcastle Harbour: The harbour is among the most richly historic areas of Newcastle. Home to many longstanding families, the area around the pier has a long association with the sea. The origins of the current harbour date back to the 1820's, when a new pier was created by Lord Annesley to replace the old one. One of the chief functions of the pier was to act as a loading point for Mourne granite, which was quarried in the hills above the harbour. If you stand on the shorter arm of the pier and look up towards the mountain you can see a path cut through the trees leading to the now defunct quarry on Millstone Mountain. In the last century, stone was quarried here and dispatched down this track to the harbour by railtrucks. It was loaded on to ships (known as Stone Boats) and used to build docks in Belfast and Liverpool and the courthouse gaol in nearby Downpatrick ... more less
- Also Known As:
- Harbour House Hotel Newcastle
- Harbour Hotel Newcastle
- Harbour House Inn Newcastle, Northern Ireland