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All reviews union street vue cinema maritime museum reduced rate rail station central location tea and coffee facilities excellent location aberdeen centre per day comfy bed car park short stay good nights sleep business trip reception staff pleasant stay
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Reviewed October 12, 2018

We stayed for one night 7-8 August. It’s on a one way street and we had issues locating it. If you have a car the you have to park in the car park building next to the hotel and you get a discount on your parking. It is central to everything.

Stayed: August 2018, travelled as a couple
Thank rayandchristine2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonya P, General Manager at Ibis Aberdeen Centre, responded to this reviewResponded October 15, 2018

Dear rayandchristine2018,

We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Elise Clark
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 9, 2018

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sonya P, General Manager at Ibis Aberdeen Centre, responded to this reviewResponded October 15, 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 6, 2018

Excellent stay, clean and comfortable, nice food, bar not very well stocked for a real ale lover but nice pubs very nearby. Staff were very friendly and, unusually for an Ibis these days, there was a defined check in area!

  • Stayed: October 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank DingUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonya P, General Manager at Ibis Aberdeen Centre, responded to this reviewResponded October 8, 2018

Dear DingUK,

We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Elise Clark
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 3, 2018 via mobile

Tucked away but nevertheless central to anything one might need in Aberdeen. 5 minutes walk from station. Clean, modern, bright, friendly staff, I wouldn't bother to look anywhere else. They run a scheme whereby if you don't want your room made up you get £5 to spend in the bar/restaurant. One gripe - I can never get the electronic keys to work. A tip, try your key in the door to the stairs before going to your room- it will save you the hassle of having to come back down again.

Stayed: September 2018, travelled solo
Thank THATFOODIEMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonya P, General Manager at Ibis Aberdeen Centre, responded to this reviewResponded October 8, 2018

Dear THATFOODIEMAN,

We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Elise Clark
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 30, 2018 via mobile

I booked a twin room for £64 A night. When myself and my friend arrived we were given a disabled room, to which we could never have had a shower in. After complaining, we were swapped to a double room, the room itself was very small but was clean which was what we wanted. My friend tried to order a drink, to which she was ignored by the receptionist who spoke to her friend and never received a drink. During the night you could hear every noise and conversation from other guests which led to a rubbish sleep. If you are looking for a relaxing weekend then I would avoid this hotel but if u are young and looking for a base for drinking then it's okay for that

Stayed: September 2018, travelled with friends
Thank Foodiegirliexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonya P, General Manager at Ibis Aberdeen Centre, responded to this reviewResponded October 8, 2018

Dear Foodiegirliexx,

Thank you for taking the time to tell us about your experience at the ibis Aberdeen Centre - Quayside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Elise Clark
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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