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“Dirty”

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Premier Inn Dundee North Hotel
Ranked #9 of 28 Hotels in Dundee
Certificate of Excellence
Reviewed 2 September 2016 via mobile

Literally just checked in and looked at the pillows and there is dried snot on the pillow. Actually feel like I'm going to vomit. I don't see how it is that hard to actually clean sheets and Hoover a room.

This is the second premier inn I have stayed in while on a trip to Scotland and both have been gross.

Don't stay in a premier inn ever. They are cheap but thought they were clean... Clearly not!!

Stayed: September 2016, travelled with family
Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Dundee North Hotel, responded to this reviewResponded 8 September 2016

Hi there Emily,


Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing.

Your experience was far below our usual high standards, but please be assured your comments have been noted and all aspects of your feedback will be explored to ensure we are offering the best possible guest experience.

We do encourage our guests to speak to the team at the time, our friendly teams are available 24hrs and will always do their best to resolve any issues you may encounter throughout your stay.

Please be assured that your feedback is very much appreciated and we hope to welcome you back to Premier Inn in the future.


Kind Regards,

Natalie Ring
Premier Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (593)
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115 - 121 of 593 reviews

Reviewed 29 August 2016 via mobile

The best rate of our Scottish trip : low price, good mattresses, calm surrounding, nice room, nice bathroom. Nice welcome, good advise to have dinner at the close Indian Ashoka restaurant with a reduction on the bill.

Stayed: August 2016, travelled with family
Thank Thierry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2016

Refurbished a few months ago and everything is still spotless. Very comfortable bed and great bathroom. Had a room at the back of the hotel next to the main thoroughfare into the leisure park but it was quiet. Only downside was the room temperature, a large fan helped but still too warm.

  • Stayed: August 2016, travelled with family
    • Sleep Quality
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Thank morvenscaraben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2016 via mobile

Stayed here for 4 day's for a wedding very pleasant comfortable beds quite central to dundee the staff were fantastic very happy and pleasant would recommend very clean and maid service every day clean towel's were given everyday we will defiantly return if we go to see family

Stayed: August 2016, travelled with family
Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2016

This hotel has got the new look inside and it's lovely to see. The beds are comfy and the new rooms are really nice. The room temperature wasn't easy to control. The only niggle I would have is the lack of Tea, coffee and milk in the room. Also the receptionist when we arrived was like a robot he just rattled off a speech and that was it. The only thing I would say that would have made it even better if they did the Premier Inn breakfast at this hotel.

  • Stayed: August 2016, travelled with family
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Thank ScotlandNicky7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2016

Fantastic family time...auntie mum and children we were all happy...perfect location as we traveled by car...fantastic staff...very good value for money...although no associated restaurant was available ..KFC, MCDonald were just across ...Ice Rink, Cinema and Natural Park so really all in one place:-)

  • Stayed: August 2016, travelled with family
    • Value
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Review collected in partnership with premierinn.com
Thank ap170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2016

Great location for us, we like premier but we have to bookj extra early to try and save on costs but even then we get caught out, as sometimes it's best to book nearer, i wish all hotels would stop this practice but it's the way of the world these days. Took the meal deal but the quality has gone down slightly. All about the money these days

  • Stayed: August 2016, travelled with family
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Thank Daura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Dundee North Hotel

Address: 1 Dayton Drive | Camperdown Leisure Park, Kingsway, Dundee DD2 3SQ, Scotland
Region: United Kingdom > Scotland > Dundee
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#9 Family Hotel in Dundee
#11 Romantic Hotel in Dundee
Price Range: $74 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Dundee North Hotel 3*
Number of rooms: 78
Official Description (provided by the hotel):
Park the stress and dive into all the fun of a twenty-first century leisure park, with a stay at Premier Inn Hotel Dundee North. With a cinema and ice rink just round the corner, not to mention the beautiful Camperdown Park, this is the perfect place to relax and unwind. Explore the five glens of Angus, or play a short nine holes at St Andrews. See over fifty classic planes at Leuchars Airshow, or see countless blooms at the Dundee Flower & Food Festival. Then it's back to the hotel to enjoy our spacious rooms with extra-cosy beds. ... more   less 
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Also Known As:
Premier Inn Dundee North Hotel Dundee
Premier Inn Dundee North Hotel Scotland, UK

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