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Tasha F

So happy!

5.0 of 5 bubblesReviewed Jul 4, 2024
The best couple of days!

The hotel, the room, the food and the spa exceeded expectations! The grounds are pretty with lovely walks and stunning views. The staff were exceptional with a huge thank you to Chef Lewis, Lyndsay, Lynsey, Stephanie and David for making our stay perfect and memorable. You all looked after us so well, we can’t wait to return.
Date of stay: July 2024
Trip type: Travelled as a couple
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Hand Picked, General Manager at Norton House Hotel & Spa, responded to this review
Responded Jul 5, 2024
Thank you for your kind words about the team 370tashaf. We are so lucky to have such a dedicated group of fantastic people.
It really was our pleasure to look after you and we hope you visit again soon
From all at Norton
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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12 - 17 of 1,887 reviews
Reviewed June 19, 2024

We booked the Norton to celebrate our Mother's 80th birthday, and it was absolute perfection! From the booking process itself (personal, friendly, efficient - thank you Tori) to the execution of the meal, it was a first class experience all round. We had a private room booked for dinner (the Drawing Room), as well as separate drinks & canapes (in the Redwood Room). The Drawing Room itself looked stunning, beautifully dressed and had a large dining table accommodating all 16 of us. The food presentation was excellent, and all courses/dishes were packed with flavour. Service was fantastic, all evening long. Particular thank you to Cameron who looked after us all night. Thank you all for making this special day so much more memorable for everyone.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank William M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hand Picked, General Manager at Norton House Hotel & Spa, responded to this reviewResponded June 20, 2024

Dear WilliamM366
We were delighted to read that you enjoyed your Mothers 80th birthday celebration here at Norton. I will pass on you best to Tori , Callum and the team. We are very lucky to have such a fantastically dedicated team of individuals who look after our guests so well.
We look forward to you return for your next celebration.
Best regards
Michael

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Reviewed June 14, 2024 via mobile

My review is for the Norton House Spa / Leisure Club as I have not stayed at the hotel. Having been a member for 2 years. I can honestly say the staff are always lovely and will do anything to help. I’ve had several treatments which were lovely. Occasionally I’ve been the only one in the pool which is Bliss. A lovely spa , great staff in a gorgeous location.

Date of stay: June 2024
Trip type: Travelled solo
Thank 123Time2Travel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hand Picked, General Manager at Norton House Hotel & Spa, responded to this reviewResponded June 15, 2024

Dear 123Time2Travel,
Thank you so much for recognising what a splendid team we have in our Health Club and Spa, we are very lucky to have them and thank you for your continued support.
Best regards
Michael

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Reviewed June 12, 2024 via mobile

We stayed for one night in a duplex junior suite room ( 2 adults and two teenagers) . There was plenty of room in this suite which had a living room upstairs with a sofa bed and also a bathroom with a huge walk in shower upstairs, and downstairs had a large king size bed and another bathroom which had a bath and a separate shower. The room also had a small balcony.
The room was very clean and very well equipped with a fridge on each floor and also an espresso machine and a kettle.
We were staying here to attend a concert at Murrayfield and that was about 20 mins drive away . The hotel was also very close about 5 mins drive) to Edinburgh Airport which was very handy for very early morning flights.
We had a walk around the hotel grounds and they are lovely, very well kept and with a swing in one of the trees and various points of interest dotted around.
All staff that we spoke to were very friendly and professional at all times. Service was a bit slow at times at breakfast but they were busy.
We ate lunch twice in the restaurant and all food was lovely. We also used the swimming pool and that was very clean and well maintained.
This was a lovely overnight stay and we wished we could have had more time in the hotel but due to attending the concert, flights etc our time was limited. We would return to this hotel and hopefully spend more time there.

Date of stay: June 2024
Trip type: Travelled with family
Thank savingtoreturn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hand Picked, General Manager at Norton House Hotel & Spa, responded to this reviewResponded June 13, 2024

Dear Savingtoreturn
Thank you so much for such a glowing review. We are so pleased that you enjoyed your visit to us and were able to have such a great time at the concert in Murrayfield. We are ideally placed to get in and out of the city but still be in the glorious countryside with space to stretch your legs and relax after a proper day of dancing and singing. Thank you for your kind words about the team. We would be lost without all of them and we are so lucky to have such a great bunch pf people looking after our guests.
We look forward to your return for the next big night out at Murrayfield or even just a wee trip to relax and have a treatment in the Spa
Best regards
Michael

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Reviewed June 7, 2024 via mobile

We had a lovely stay at Norton House for three nights at the beginning of our honeymoon. We could not fault a thing; the room was impressive (very comfortable and had two bathrooms!), the staff were so friendly and helpful and the grounds were really lovely, with the added bonus of the wellies which we borrowed!

We spent one day at the spa which was very relaxing and not too busy at all. The treatments were also excellent.

Food at the hotel was much better than I had expected. We had an afternoon tea in the lounge which was delicious, and one evening we ate at the restaurant and again the food was impressive! Breakfast was also really tasty, my husband had the Scottish breakfast every day it was that good, and the eggs royale was maybe the best I’ve ever had! Restaurant/bar staff were lovely too and nothing was too much trouble.

I do tend to agree with other reviews that the location of the hotel is not ideal if you wish to spend the majority of your time exploring Edinburgh. This didn’t impact us too much however and we still enjoyed a day exploring the city and another evening out for dinner just going to and fro via taxi and Uber. If you want a relaxing stay away from the city but with the ease of being able to go onto the lochs as we did, this is a good spot.

We would definitely consider returning to Norton House if we visit Scotland again.

Room tip: Avoid going in/out of the city at rush hour!
Date of stay: May 2024
Trip type: Travelled as a couple
Thank CharChar_411
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hand Picked, General Manager at Norton House Hotel & Spa, responded to this reviewResponded June 9, 2024

Dear CharChar_411
Thank you so much for posting such a splendid review.
We are so pleased that you enjoyed your time here on your Honeymoon.
It was an absolute pleasure to look after you both and congratulations again
Best regards
Michael

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Reviewed May 30, 2024 via mobile

I had the pleasure of staying here for two nights on my recent trip to Scotland. The room was nice and well maintained. It had a nice elegance about it. The staff was excellent all around. I highly recommend this hotel and spa. The restaurant and pub were also top notch. If you’re in the area of Edinburgh and want to get away from the hustle and bustle of the city and be close to the airport this is your spot.

Room tip: Highly recommend the restaurant. Excellent staff
Date of stay: April 2024
Trip type: Travelled solo
Thank kev8642us
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hand Picked, General Manager at Norton House Hotel & Spa, responded to this reviewResponded June 3, 2024

Thank you so much for your great review kev8642us. It was a delight to look after you whilst you were in Scotland. So pleased you found us!
Best regards
Michael

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