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“Great hotel” 5 of 5 bubbles
Review of Premier Inn Edinburgh Park (The Gyle) Hotel

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Premier Inn Edinburgh Park (The Gyle) Hotel
Ranked #32 of 150 Hotels in Edinburgh
Certificate of Excellence
Aberdeen, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed 2 May 2012

Visited this with friends whilst attending a fitness convention at nearby Napier University. Brand new hotel which had been open literally a few weeks when we stayed. No complaints, except for trying to find the place using Sat Nav...which I see has been mentioned a few times, and also a small leak outside my window which kept me awake for a little while during one of the nights. Excellent Price and food in the resturant was great too. Only gripe re restaurant were that one of the employees, and older gentleman, seemed like he was in a rush to get us out of the restaurant as a large party was also dining that evening, constantly asking if we were finished, to which we just kept ordering more ;). Other than that, think this is possibly the best Premier Inn I have stayed in to date.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,418 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
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English first
Brighton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 May 2012

I stayed here with family for a long weekend, I didnt know what to expect as all premier inn's are pretty much the same but how wrong was i. This hotel from check in to leaving was perfect. Great friendly reception woman Jackie, she helped us check in and let us book a table for dinner.

The bedrooms are spot on, very clean, fresh and tidy. The beds are to die for!

We went to the restaurant for dinner in the evening and having read revies were expecting great service. Everyone is right in what they say, the staff there bend over backwards for you! Nothing is too much trouble for them. Even when you ask for soya milk in ur coffee! We were served by Debbie and Steven. These two really did make our stay in the hotel what it was - perfect! Steven was great on breakfast so chatty with us and knew us by name which was nice, very attentive. Debbie also recognised us each day/night we were in and always took great care of us. She was very genuine when chatting to us and took an interest on what we had to say about our time in edinburgh. She was great as was Steven.

The location is excellent, right next to the train station but not to worry, u cant even hear the trains as they pass! Its less than 10mins by train into the city and it means you dont have to worry about parking there.

I would reccomend this hotel to anyone and i dont understand some comments about stress and location as everything was perfect. This is now my number one hotel to stay and i will most surely be back this year

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Andy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

Excellent hotel as you would expect from a brand new building. Rooms are clean as is the whole hotel. The train station next door is not a problem as you dont hear it. The staff are excellent from Kelly or Kerry (sorry) at check in to Laura in the restaurant and Jordon in the bar. Those are the few i remember. It is minutes from the city centre by car or the train. All in all an excellent choice of hotel.

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jason b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thurso, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 April 2012

finding the hotel [without satnav] was easy excellent location [avoids the city hassle] staff excellent check in efficient nothing was aproblem even when the door keycards decided to stop working the courtesy call is a nice touch the whole family ate inthe restaurant saturday night as it was my grandaughters 2nd birthday the maitre,d made a fuss of her [gracious thankyou] will stay there again as it is a quiet location didn,t even hear the trains and its only minutes from edinburgh centre and all the attractions without the hassles of finding parking

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 29 April 2012

29 apr - as per title above a brand new premier on outskirts of edinburgh on a business park so is lovely & quiet. Staff all excellent & attentive even though we only stayed for 2 nights.
Had 3 rooms & we all ate in restaurant on the fri nite. We were late arrivals but even tho restaurant officially stopped serving at 9.45pm the staff happily kept serving us till we finished off with our desserts at 10.45pm & as 2 of our party having birthdays on same night they were given freebie HUGE portion sundaes.
But the very best thing about the hotel is location location location - it has the edinburgh park TRAIN station right outside the front door - no need for expensive taxis into town centre. Just £2.90 fare & trains run several times an hour - that made our sightseeing on saturday so easy.

Room Tip: ALL the rooms are good & quiet as hotel is in a business park.
See more room tips
  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank g t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 April 2012

Travelled by train from London for a family long weekend stay. Hotel, rooms, staff and food were all excellent. Restaurant service was a little slow but nothing to be concerned about.

I chose the Premier Inn at The Gyle because I could not find a reasonably priced family hotel in central Edinburgh. The only downside is that the otherwise frequent train service from Edinburgh Park station (directly next door to the hotel) into central Edinburgh had some 40 - 45 minute gaps on a Sunday morning between 0800 - 1100. Otherwise services were frequent and quick into central Edinburgh via Haymarket (5 minutes) and Waverley (7 minutes). A family day return ticket into central Edinburgh for 2 adults and up to 4 children was a very reasonable £5.80.
Also, a tram stop going one way to Edinburgh airport and the other to central Edinburgh and onto Leith is being constructed next to Edinburgh Park rail station. This will make the location even better and travel worries lessen when it is completed in mid 2014.

A great choice if you have young children and are not too worried about venturing out late in Edinburgh after a days sightseeing. We will be returning!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJSmart
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 27 April 2012

As others have said, by car this is hideous to find, but I did receive a courtesy call earlier in the day to see if I was okay finding it. I thought I was!

TomTom users, your nav will pick up Lochside Court, but will try to send you in the wrong way. Best to find Edinburgh Parkway station and head for that. Otherwise use the directions from Morissons that are a few reviews down.

The hotel IS spotlessly clean, and has the new automated check in desks which work perfectly well.

My first gripe was the WiFi not working, closely followed by being told to fetch the pizza that was meant to be delivered to the room. Small things, but after a long drive, and the faff of finding it became bigger issues.
If I didn't have a lot of work to do I wouldn't have bothered, to be fair to the helpful lady on reception she was happy to let me work in the meeting room as the WiFi worked in there.
I suggested maybe an alternative room seeing as not all the network was down. This was sorted, new room on the top floor was quiet and clean with working WiFi. Job done.

Breakfast was a buffet type, which is fine as long as someone monitors it and doesn't let things become dried out and soggy. It didn't appear that was done here unfortunately, and now the breakfasts are over 8 quid (with the addition of hash browns?) It starts to look less value for money.

Summary - hotel staff, spot on couldn't fault them.
Restaurant staff - stressed - busy so service suffers.
Hotel condition - perfect
Location - once you find it is very good, and you can't really hear the trains.
Once the maps have caught up, and the initial teething troubles have been worked out it'll be a cracking hotel.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank PJSmart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Edinburgh Park (The Gyle) Hotel

Property: Premier Inn Edinburgh Park (The Gyle) Hotel
Address: 1 Lochside Court, Edinburgh EH12 9FX, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Edinburgh
#11 Romantic Hotel in Edinburgh
#12 Best Value Hotel in Edinburgh
#17 Business Hotel in Edinburgh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Edinburgh Park (The Gyle) Hotel 3*
Number of rooms: 120
Official Description (provided by the hotel):
A modern Hotel located in a fantastic location. Only 10 minutes to Edinburgh Airport & 10 minutes to City Centre on a train, from train station which is located 50yds from the Hotel.There is an integral hotel restaurant, thyme which opens daily from 6-10om for dinner, & there is also a Costa Coffee store within the hotel.Although we do not have leisure facilities, we have a local gym that offers a great price for our guests to use their facilities, which includes a modern gym, gym classes & saunas for all to use. ... more   less 
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Also Known As:
Premier Inn Edinburgh Park (The Gyle) Hotel Scotland

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