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“Fantastic Break/Excellent Service” 5 of 5 bubbles
Review of Novotel Edinburgh Centre

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Novotel Edinburgh Centre
Ranked #74 of 150 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersBronze level
staffordshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fantastic Break/Excellent Service”
5 of 5 bubbles Reviewed 9 March 2012

My partner and I stayed at this hotel at the end of February this year. After reading the reviews on here we were aware that there were not many carparking spaces and decided to fly from the midlands and get a taxi from the airport. The transfer was great and even at rush hour the taxi was very reasonable.

Now to the hotel. We arrived at the hotel with very friendly staff at reception ready and waiting to assist. The receptionist explained everything to us, told us how to get to our room and assisted with our questions.
The hotel itself was clean, inviting and very well organised.

Our room was on the 6th floor and although the seals around the window were broken and a little wind noise came in, you could tell that they had done everything they could to reduce the noise by fitting heavy set curtains which did help. The bathroom and toilet were seperate with no basin in the WC. Whilst we thought this a little odd, it was not a major issue. The minibar was stocked with a variety of soft drinks, beer and snacks however the price list was missing. I was most impressed with the coffee machine as was my partner. Nice touch to have that as well as the kettle and range of drinks available.

The breakfast in the dining area was standard for hotels, continental and full english/scottish with a range of fruit juices, cereals, yoghurts etc. I thought the £13.95 price tag was a bit steep considering we could have had it for £6.99 if we booked it at the same time as the room. When we mentioned this to the receptionist on check out they were happy to discount the price down to £8.50 so it wasn't all bad. The hotel bar was very nice and open late, prices were typical of hotels. Recommend you have 'one for the road' though as it comes as a little shock when you check out and the bar tab needs paying :-(

Unfortunately, on check out, we forgot the Champagne we had brought for our wedding in May. We called the hotel and they were more than happy to keep it for us as we were going to the highlands for a week. At the end of this week, we didnt fancy going back through Edinburgh on the way home as its 2 hours out of th way so we called the hotel and they were happy to post it to us. They called to arrange the best place to return it to and to arrange payment for the postage. When it arrived they had made every effort to ensure the bottles were not damaged by bubblewrapping and packaging as much as possible.

All in all I can say I was presently surprised by this hotel and would definately return without hesitation.

Room Tip: Ask for one with a view of the castle, we had one of the Premier Inn next door :-/
See more room tips
  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank krishanben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cmunro96, General Manager at Novotel Edinburgh Centre, responded to this review, 16 March 2012
I’m so glad that you had an enjoyable time during your stay. I hope we can welcome you back to the property in the near future.
Kind regards, Marc Pichot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,356 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (287)
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English first
Newcastle upon Tyne, England, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 5 March 2012

Very nice hotel, very friendly and helpfull staff, very good selection for breakfast, bar prices a bit on the expensive side though

  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cmunro96, General Manager at Novotel Edinburgh Centre, responded to this review, 6 March 2012
Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Marc Pichot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire, UK
Level Contributor
93 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 29 February 2012

I had only visited Edinburgh for the first time at Christmas (on pleasure), when I found myself back there on business at the end of February.

Our client booked me into the Novotel Edinburgh Centre.

I doubt it would have been my choice, but it's pretty close to the Castle and about 10 minutes walk to Princes Street. That said, some of the local streets (including nearby Lauriston St, with a number of lap-dancing clubs - You might see this as a plus) aren't particularly appealing, so you may not want to wander around them late at night.

The hotel, though, was pretty good. The reception staff were friendly and helpful, my room was roomy and comfortable and I had a great night's sleep.

I ate a snack meal in the bar in the evening which was surprisingly good and reasonably priced, especially for a hotel. In the morning, the buffet breakfast was fresh and hot and there was plenty of choice of fruits, cereals, juices, yoghurts, etc.

There's a small pool downstairs and, I believe, a fitness centre (I didn't see this), which I would have used had I checked first.

Everything appears very new and clean.

Overall, the Novotel is a good hotel for a short stay in Edinburgh and I'd be quite happy to stay there again.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank snowman40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cmunro96, General Manager at Novotel Edinburgh Centre, responded to this review, 6 March 2012
My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Novotel Edinburgh Centre. Kind regards, Marc Pichot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 27 February 2012

stayed at this hotel for 3 nights from 19th feb,i managed to get a good deal which helps.
the hotel is well placed to visit all the attractions edinburgh has to offfer,if you're really lucky you may get one of the hotels executive rooms with a great view of the castle.
the hotel has some gym/pool facilities, the gym consists of four machines ie treadmill,there is a small pool with a jacuzzi,steam/sauna rooms, i found the jacuzzi to be over chlorined so didn't spend much time in,the pool plays host to a mothers a babies group several times a week so check with reception beforehand or you will be surrounded by screaming babies.
the hotel bar is nice, serving a good selection of drinks, you can also order food at the bar which we did on our first night, we shared a couple of platters which were ok except for the limp salad, this was pionted out to a member of staff who apologised and offered us a free drink (which we excepted),the hotel also has a restaraunt.
Our room was spacious with all the amenities you needed, the layout though was a bit strange,in that the toilet was separate from the shower/bathroom,which meant after using the toilet you had to go into another room to wash your hands.
Check out from the hotel is at midday which was a great help due to time of our depating train.
All in all we had a good stay for the price we paid and would return if we got the same deal

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank terence9035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cmunro96, General Manager at Novotel Edinburgh Centre, responded to this review, 28 February 2012
We at Novotel Edinburgh Centre very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future. Kind regards, Marc Pichot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NORTHERN IRELAND
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

Had a lovely stay here, very central and easy walking distance to shops, castle etc. Rooms are pretty standard, straight forward but everything you need, so if it's luxury or opulence look elsewhere. Mini bar and safe in the superior room though I don't think it is worth the extra to pay for it.
Good to have bar there too and very attentive and helpful male Scottish waiter( Clarke Kent look a like!), who made effort to make conversation.
We forgot our swim costumes but would have loved to have tried the jacuzzi and pool ,though the smell of chlorine was very pugent at times as the pool is close to reception area with steps leading down to it.
All in all good value for money and breakfast has something for everyone which will set you up for the day.

Room Tip: Ask for castle view if poss
See more room tips
  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TOPGUN71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cmunro96, General Manager at Novotel Edinburgh Centre, responded to this review, 21 February 2012
So glad you had an enjoyable time! We very much appreciate the feedback and we hope to see you again soon.
Kind regards,
Marc Pichot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Edinburgh Centre

Property: Novotel Edinburgh Centre
Address: 80 Lauriston Place, Edinburgh EH3 9DE, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Edinburgh
#40 Luxury Hotel in Edinburgh
#52 Business Hotel in Edinburgh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Edinburgh Centre 4*
Number of rooms: 180
Official Description (provided by the hotel):
The Novotel Edinburgh Centre is an AA rated 4 star hotel in the centre of Edinburgh. Perfect for a holiday in the Scottish capital, close to Edinburgh Castle and the lively Grassmarket Area, 10 min walk from Princes Street shopping and the Royal Mile. The famous Arthurs Seat is 15 min walk away and Edinburgh International Airport 15 min drive. Relax with friends or family and enjoy Elements Restaurant and Bar, 24 hour room service, indoor pool, sauna, steam room, gym and whirlpool. Limited pay parking. Complimentary WiFi available. ... more   less 
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Also Known As:
Novotel Edinburgh Centre Hotel Edinburgh
Accor Edinburgh Centre
Edinburgh Novotel
Novotel Edinburgh Centre Scotland

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