Just returned from a last minute deal at Hotel Indigo.This was our first visit to the hotel and first impressions as we walked through the door were what a beautiful hotel. We checked in and were given our key cards. We opened the door to our room and were very impressed. I unpacked my case as my husband went to check out the bathroom only to find the toilet full of brown water and toilet paper, he flushed a couple of times and when the water cleared the 'blockage' was clearly visible. I contacted reception and a member of housekeeping came to the room and flushed again and decided to go and get a bucket of water to try and shift the 'blockage' but to no avail. I then contacted reception and said that no one should arrive at a four star hotel to be presented with a scene like that and was told we would be moved. We packed up and went to the other room to find a birthday card and chocolate for Mr McLaughlan (our name is Morrison and we were not celebrating a birthday) Not sure if Mr McLaughlan was due to arrive at the room or if it had been left from previous guests.
We are still waiting on an apology about the toilet and find it disgusting that it had not been cleaned from previous guests leaving and us arriving.
Sorry Indigo such a shame as lovely hotel but has definately put us off returning.
- Official Description (provided by the hotel):
- Hotel Indigo Glasgow, is an exciting modernization and re-creation of a beautiful Victorian historic building right in the heart of the Glasgow financial services district. Refreshingly different, inspirational and intriguing, this inviting Glasgow hotel has 94 bedrooms with the ultimate business communication facilities and the latest luxury hotel room comforts. With Egyptian cotton linen, luxury toiletries and soft towels with invigorating rain fall showers, the bedrooms are a haven from the bustle of the day. ... more less
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- Also Known As:
- Hotel Indigo Glasgow Scotland