When I first arrived I was delighted to see that the hotel had laundry facilities. However, there were no clear instructions on how to use the machines, and I pumped 4 quid into the dryer to absolutely no effect. I ended up hanging up my clothes in my room to dry. It would have been cheaper to use the laundry service. I told a woman at the front desk and she apologised and said she would pass on the information, but she didn't offer to refund my 4 pounds.
I couldn't sleep well. The bed was so narrow that I fell off it, twice.
Having said that, some of the staff were very kind, and it was a very short walk to the SECC, which was the most important thing for me.More
- Free Wifi