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“Great base to explore the city”

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Holiday Inn Express Glasgow City Centre - Theatreland
Ranked #33 of 96 Hotels in Glasgow
Manchester
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great base to explore the city”
4 of 5 bubbles Reviewed 7 May 2012 via mobile

Stayed two nights over the May bank holiday weekend, having booked in advance. As well as a great location the best thing about this hotel is the staff. The various front desk employees were friendly, extremely helpful, patient and genuinely interested in our stay in Glasgow.

Room was typical HI Express with a great shower and comfy bed. Only thing to mark them down on was a small blood stain on our sheet and an empty man-kini box lying behind the sofa!

Breakfast is included and includes a good continental selection. The hot items looked less appetising but overall it was enough to provide a decent start to the day.

There is a large multi story carpark opposite and hotel guests get a discounted rate.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ulster_Exile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEGlasgowManager, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, 10 May 2012
Thank you for your recent review regarding your stay here at the Holiday Inn Express Glasgow Theatreland.

I was sorry to read your comments regarding the items found in your bedroom. As you can see from our other reviews this is certainly not the standard of cleanliness usually found in this hotel. I have spoken to my housekeeper and she sends her sincere apologies.

As for your other comments regarding the team, I have passed these on.

We look forward to taking care of all your needs on your next visit to Glasgow.

Warm Regards,
Tracey Sweeney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,065 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (209)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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English first
Sheffield, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 May 2012

Really lovely hotel, in a very good location. The staff were great espcially Mark, Iseabel and Adam. I have stayed in Glasgow hotels on a number of occassions and this hotel was one of the best (even though I have stayed in some four star hotels). It was my birthday on this occassion and my friend and I were invited to the bar for a birthday drink, which was a lovely touch. Would definately recommend the hotel. Its location is fantastic. I work in hospitality so I do pick up on the good and bad things more than most. But I have to say we left the hotel with a very positive experience, primarily down to the friendly staff but the room and facilities were great as well. Will deinately return.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEGlasgowManager, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, 10 May 2012
Thank you for taking the time to write a review on your recent stay here with us at the Holiday Inn Express Glasgow Theatreland.

The team and myself are delighted that we have provided you with a great experience. I have passed all your comments on as it is great for them to see what a fantastic job they are doing to meet all our guests' needs.

We look forward to seeing you back at the hotel on your next visit.

Warm Regards,

Tracey Sweeney
General Manager
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cotswold
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 7 May 2012

Stayed here for two nights very clean and comfortable, staff on the on reception very friendly and helpful.Breakfast very good with a great choice,would stay here again £50 per room great value.

Room Tip: Rooms at the back were very quiet
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank logfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEGlasgowManager, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, 10 May 2012
Thank you for your lovely comments regarding your recent stay here with us at the Holiday Inn express Theatreland.

Its always a pleasure to read great comments regarding the team and that you enjoyed our complimentary breakfast.

I have passed your comments onto the team and we look forward to seeing you again in the near future.

Warm Regards,

Tracey Sweeney
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Shields, United Kingdom
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

Warm Glaswegian welcome, enjoyable breakfast, very efficient service. Free phone in reception area straight through to the taxi rank and they arrive very promptly.
Next door to the hotel is an italian restaurant, which the hotel will book a table for you and you can pay for your meal when you check out.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarolBradford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEGlasgowManager, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, 23 April 2012
It was a delight to read your recent review regarding your stay here at the Holiday Inn Express Glasgow Theatreland.

I have passed your great comments onto the team and we look forward to welcoming you back in the future.

Warm Regards,

Tracey Sweeney

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeenshire
Level Contributor
153 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed 22 April 2012

Stayed here for 1 night with my friend. Lovely hotel, very clean and comfortable room.
Relaxing bar area, staff very friendly and helpful.
£50 b+b per room, can't complain at that.
Good selection of cereal, bread etc for breakfast. There was also a cooked buffet which was good but not a great selection.
If i was going to theatre in Glasgow I would definately stay in this hotel again,

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank honey40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, 23 April 2012
Thank you for your recent review regarding your stay here at the Holiday Inn Express Theatreland.

I was glad you enjoyed our free breakfast and that you found the team to be friendly and helpful.

We look forward to welcoming you back in the near future.

Warm Regards,

Tracey Sweeney

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burntisland, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 19 April 2012

Our first stay in Glasgow - but with such a fantastic friendly welcome definitely not our last. We were made to feel so welcome, all the staff we met over the weekend were very friendly and nothing was too much trouble. Mark Burke was Duty Manager and he went out of his way to help us - recommending and booking a restaurant for us when we couldn't get booked into the one we wanted - and it was a brilliant recommendation too.

The hotel was clean throughout, our room was a lovely size and nice bar area to recover after a day of walking around the shops!! We mentioned 1 thing not quite 100% in our room and when we returned later that afternoon it had been fixed already (not my usual experience).

The hotel is very central, literally a couple of minutes walk from main shopping and theatre area. £5 taxi fare to SECC.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank choco033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, 20 April 2012
It was a pleasure to read your wonderful comments regarding your recent stay here at the Holiday Inn Express Glasgow Theatreland.

It was especially pleasing to know that we have made a great impression on your first trip here to Glasgow.

The team here pride themselves on making our guests feel welcome and comfortable for the duration of their stay.

I have passed your comments onto the team and especially Mark who was so pleased that you took the time to mention him personally.

Myself, Mark and the rest of the team here look forward to welcoming you back for your next visit to Glasgow.

Warm Regards,

Tracey Sweeney

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 17 April 2012

From when I first arrived, to when I picked up my luggage on my last day, the front of house staff and indeed, all the staff, were warm, friendly and charming. Nothing was too much trouble (I couldn't get the tv remote working) and we were treated like special guests throughout. I'll be going there again without hesitation!
PS - As I wasn't familiar with using the room card for the elevator, they came over and happily showed me how it worked. Later that evening, when we stopped for a drink at the bar on our return, they asked if everything was ok with using the lift and getting the TV sorted. We felt as though they were genuinely interested in our stay being the best it could be. Top marks!

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gumnut57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, 18 April 2012
It was a complete pleasure to read your wonderful comments regarding your recent stay here at the Holiday Inn Express Glasgow Theatreland.

The team here work very hard to ensure that all our guests receive first class service and are always appreciative of comments like yours.

To know that our hotel was "the best choice you could have made" means a lot to the team and myself, and we look forward again to welcoming you back in the near future.

Once again thank you for taking the time to write a response.

Warm Regards,

Tracey Sweeney

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Glasgow City Centre - Theatreland

Property: Holiday Inn Express Glasgow City Centre - Theatreland
Address: 165 West Nile Street, Glasgow G1 2RL, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#28 Business Hotel in Glasgow
#31 Romantic Hotel in Glasgow
#34 Family Hotel in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Glasgow City Centre - Theatreland 3*
Number of rooms: 118
Official Description (provided by the hotel):
The hotel is ideally situated in the heart of the city within the Theatreland district. Glasgow boasts a wide variety of shops, from high street stores to the fabulous Buchanan Galleries, the exclusive Princes Square and Italian Centre, and they are all within easy walking distance of the hotel. The hotel has 118 well appointed rooms and all rates are inclusive of continental breakfast and FREE Wifi access. The hotel has a bar which is open from 12:00 until late and a vending area where guests can purchase a wide selection of drinks and hot and cold snacks. The hotel is a perfect starting point for visiting the Highlands, Trossachs and other major towns and cities. ... more   less 
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Also Known As:
Holiday Inn Express Glasgow City Centre - Theatreland Hotel Glasgow
Holiday Inn Glasgow
Holiday Inn Express Glasgow City Centre - Theatreland Scotland

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