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“Poor Security”
2 of 5 bubbles Review of Priory Hotel

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Priory Hotel
Ranked #1 of 4 Hotels in Beauly
Certificate of Excellence
Whitehaven, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Poor Security”
2 of 5 bubbles Reviewed 6 December 2011

The Security at this hotel is extremely poor. In the mornings the bedroom doors are wedged open until the the cleaners return to clean the bathrooms. The open rooms are left unattended with your belongings in full view.
On complaining to the manager, I was told that should anything get stolen, then they are insured. I was also told that wedging the doors open was the system they use and it would not change.
The manager was very arrogant and told me that I could leave if I did not like it.
I checked out and stayed at a hotel that values its clients

Room Tip: If you value your belongings, do not stay at this hotel
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Philip W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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306 reviews from our community

Traveller rating
    159
    95
    30
    16
    6
See reviews for
59
133
15
25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 October 2011

We have just returned from a 5 night stay at Beauly. This was my first time staying at the Hotel although my partner had stayed many times previously. The location was very good and handy for sightseeing during the day. The staff were very friendly and helpful. It was a pleasure to see foreign staff making ever effort to comprehend all our requests. We had a large room which was very quiet and we had no disturbances. There was no set time for breakfast which was a great idea as people don't want to have to rush to breakfast by 9.30am when on holiday. Blair the Manager has a very good rapport with all his staff and that to me makes for a good team. Well done to Blair and all the staff, we had a lovely stay look forward to our next one.

Well done.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Morag B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 4 October 2011

Had a very comfortable pleasant stay over three nights. Food and service were very good. Room was very clean and spacious. We heard no noise either from the corridor or outside the building. Really cant fault our stay.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Virgo04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayrshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 18 September 2011

Once again, we had an excellent stay at the Priory. The staff are friendly and efficient and the food and accomodation are very good valuie. Beauly is ideally situated for those wishing to tour the Highlands.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank mike_turbinehamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 15 September 2011

Stayed here for 2 nights for a local wedding. The room was larger than average but very dated and very dirty. Blinds dirty, skirting board dirty, toilet leaked water all over the floor, no bath mat on first night, sink dirty and bathroom tiles needed a good bleaching! Our room was directly above the Bistro so no sleep was had as very loud music and noisy people leaving said Bistro until the early hours of the morning. Squeaky floorboards above our room and noise in corridor outside room all contributed to the weekend of no sleep! Bed was extremely lumpy, no duvet just a sheet and a very light blanket. If you're looking for a good nights sleep don't stay here! However, the food was very nice. The buffet breakfast was very average but cooked breakfasts were very tasty. At £52.50 per person, per night. This Hotel is not good value for money at all.

Room Tip: Room 16 noisy.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Chucks84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bmw535i, Owner at Priory Hotel, responded to this review, 18 September 2011
dear guest.clearly we have been the lesser of your expectations and for that we apologise.your review is constructive and appreciated.stuart hutton.owner.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 7 September 2011

The location of this hotel is in The Square so it is central to most shops and not too far from the railway station for trips around the highlands.
My room was a good size but the decor left a lot to be desired. My bed was lumpy and the toilet took a few flushes to work out exactly how to use! I did report this but nothing changed. I also found a lot of dust between the mirrors and the frames, the bedside table lamp which was pleated was full of old dust. I think I was unfortunate and that my room had not been used for a while as the window was wide open on arrival.
The food was plentiful and very good when it eventually arrived! We were in a group and seemed to be totally ignored while others were served immediately. Waits between courses were up to half an hour. This was especially disappointing on one evening when we wanted to watch the Highland dancing and see the pipers who were to take part in The Worlds Best Piper competition the following day! We missed the first part as we were waiting to be served and this was right outside our hotel!!! We stayed here for 3 nights and I was very happy to move on to our next destination. Probably ok for one night.

  • Stayed September 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Wragby219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bmw535i, Owner at Priory Hotel, responded to this review, 16 September 2011
dear guest, clearly your experience was the lesser of the standard we strive for and for this i offer my sincere apologies. our norm is to ask all our guests prior to departure if they enjoyed their stay ,this clearly was not done .your comments are genuinely taken on board constructively. thank you stuart hutton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brentwood, TN
Level Contributor
180 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 bubbles Reviewed 31 August 2011

The outside of the building is very unimpressive - it's in the middle of a long row of shops, kind of like a strip mall. The rooms were larger than usual rooms and not uncomfortable - just not fantastic either. The shower in our bath leaked water out from the glass partition. Not much you can do about that. The restaurant was bad, and served food you might get at a bad buffet. There were large tour groups of elderly people there when we were there, and the service was so-so. This hotel worked for us because we were very tired when we arrived. Just don't think it's going to be wonderful.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank poettraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bmw535i, Owner at Priory Hotel, responded to this review, 16 September 2011
dear guest, all reviews are carefully appraised and action taken to avoid any like repeats.thank you stuart hutton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Priory Hotel

Property: Priory Hotel
Address: Priory Hotel High Street, Beauly IV4 7BX, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Beauly
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 4 Hotels in Beauly
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Priory Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Family run hotel located in the busy village of Beauly. 12 miles west of Inverness The Priory is ideally located for touring the surrounding areas and close enough to take advantage of the facilities in the city of Inverness. Excellent transport links are available. ... more   less 
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Also Known As:
Priory Hotel Beauly, Scotland

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