We upgraded to a Royal package for a one night stopover prior to getting the London train out early in the morning. Lovely corner room at the front, not too noisy despite overlooking the main street. Very friendly and helpful receptionist with a friendly welcome despite being busy when we arrived. The fruit bowl which comes as part of the Royal package is worth the upgrade price on its own - my partner was still eating the contents two days later!
The only drawback is the Ash restaurant (as many other reviewers have noted). Our food was fine (especially the wonderful cheeseboard) but some (not all - the girl with the red hair was lovely!) of the staff were abrupt and unhelpful. When we came to order a bottle of wine, the first three we chose were not available and the waiter brought something totally different, I suspect hoping we wouldn't notice! Eventually we settled on one which was fine, but not what we would ideally have wanted to go with our main courses. Apparently the wine list is being changed, so why bother with the printed list and instead produce a typed list which does actually reflect what is available? No-one bothered to explain what we could have as part of our all-inclusive package so it was more by luck than judgement that we didn't go over our allowance.
Breakfast was hit and miss - again the food was fine but the staff were surly, especially when asked for juice which was still being poured out of cardboard cartons 20 minutes after service was meant to start! Again no-one bothered to explain what was available and it's a shame you have to fetch absolutely everything yourself - even sugar for coffee!
Apart from those moans, the hotel is lovely and perfect if you are visiting the city or catching a train. Watch out for deals - there are frequently some great ones available.
- Official Description (provided by the hotel):
- The Royal Highland Hotel is the oldest hotel in the centre of the Highland capital, Inverness. In 2000, the property was carefully restored, retaining its unique character associated with the bygone age. As soon as you enter the hotel you will appreciate this. In the foyer the grand staircase, the inspiration for the Titanic's staircase, leads to the 84 spacious refurbished bedrooms - all with very high ceilings. The decor is rich with traditional furniture and deep colours. The rooms all have soft furnishings and antique style furniture. The excellent bathrooms are generally medium to large in size. For over 151 years, the hotel has been looking after travellers from all over the world. Perhaps its popularity stems from the fact the hotel is a grand place to stay. Large bedrooms, large lounge areas, quiet meeting rooms, good food, prime location and friendly staff all play their part. All local amenities close to hand, but within a 5 minute drive you are out into the dramatic Highlands. Lochness is only 7 miles from the hotel. ... more less
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- Also Known As:
- Royal Highland Inverness
- Hotel Royal Highland
- Royal Highland Hotel Inverness, Scotland