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All reviewsleisure facilitiessteam room and saunaswimming poolben nevisthe main hoteldb bbuffet breakfastbar menubit datedpublic areasplenty of parkingone night stayenjoyable staycouple of nightstown centreporridgetea and coffee
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Reviewed October 17, 2017

Spent the night here after a wedding.
The room was very nice, king size bed in good size room. Bathroom impeccably clean with bath and shower.
Breakfast was also exceptional with all your normal choices including black pudding and haggis.
Staff were all friendly and welcoming.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank AMacintyre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this reviewResponded October 19, 2017

Thank you for taking the time to submit such a lovely review of your recent stay.

I was happy to read how much you enjoyed your stay and it was a pleasure having you stay with us.

We do hope that you will be able to come and stay with us again in the near future.

With kind regards
Andrew Liddle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 14, 2017 via mobile

On our visit to Inverness we stayed at this hotel and found it first class, the food was excellent and the breakfast was superb also this hotel is ideally situated to visit Fort William and Ben Nevis, my only criticism would be that there was no lift or porterage for people who were very elderly or in wheelchairs ect.
As for the staff and service I would give ten out of ten.

Stayed: October 2017, travelled with family
1  Thank Ernest L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this reviewResponded October 16, 2017

Thank you for taking the time to review your recent stay with us.

It was a pleasure to read your kind words and please be assured that I have since passed these on to all of our departments.

I was disappointed to read that you were not offered assistance when checking in as we do have staff on hand who are always more than happy to assist with helping our guests with luggage, or any other assistance they may require. Our reception team have been reminded to ensure that this is offered at all times.

Thank you again for reviewing your stay and we do hope that you will be able to visit us again in the near future.

With kind regards
Andrew Liddle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 11, 2017 via mobile

I'm not exactly impertial as I have been at this hotel on average a month a year for 8 years running.staff are great many improvements have been made across the board .sadly they will no longer be accepting american express so I will be unable to return but it's the best hotel in the area.

Stayed: October 2017, travelled on business
1  Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this reviewResponded October 14, 2017

Hi Brian

Thanks for taking the time to submit a review of the hotel.

It is always a pleasure having you stay with us and your kind words will be passed on to all departments.

Please give us a call at your earliest convenience and we can discuss options for any future bookings you wish to make with us.

Kind regards
Andrew

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Reviewed October 10, 2017

We are heading for our 3rd year to the November Ceilidh going to be round about 18 bikers. We have been made to feel very welcome by staff and other guests, The Hotel is a little tired in places, but I can't fault the friendliness of the staff, you get back what you put into life. The Breakfast is terrific, especially the porridge :-) and Our meals at night were really good, good company lots of laughter and pleasant staff = 5 stars :-) Look forward to seeing y'all soon

Room Tip: Have a couple o large malts
  • Stayed: November 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank cleorocas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this reviewResponded October 11, 2017

Thank you for your kind words.

We look forward to seeing you again and I am sure you will notice some significant changes since you last visited us.

With kind regards
Andrew Liddle

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Reviewed October 9, 2017

Firstly the place needs TLC and painting the room,s well Superior mountain view is a total over statement nothing superior about the upgrades and for the money total rubbish, I asked to change my room wallpaper hanging off the walls in 2 places very small rooms especially tw food was good service hit and miss, sitting area and bar area are nice

Stayed: May 2017
1  Thank Ready2dance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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