Out and about last night, looking for a place to have a tasty bite and a chat. Came across The Seafood Cafe, which is very aesthetically appealing. So in we go.
There were a couple of waitresses who were friendly and helpful, although lacking in knowledge (Prosecco Kir is on the drinks menu, but neither waitress knew what this was). After several questions regarding the size and price of the portion of lobster served, specifically would the portion be enough to 'feed' us for dinner. We were assured it would and was more than ample.
Unfortunately, this did not turn out to be the case. We received our lobsters which turned out to contain literally three bites of meat. The price was 18 euro. This was accompanied by a small bowl of chips - 4 euro.
While both were excellent in taste and flavour, neither represented value for money. So we complained. To be frank, we were brushed off, being told that it was explained that this was the price per portion. We were not satisfied with this response as we have specifically enquired if the portion was enough to feed us for dinner. It was not and we felt mislead. We complained again. This time the person dealing with the complaint became argumentative, despite the fact that I asked him to simply make us something else to eat that would feed us, he refused and told me to leave.
All of this played out in front of other patrons. Customer service, respect? you won't find it here.
I do hope though that the Seafood Cafe learns that you cannot produce this size portion of food and reasonably expect patrons to pay 22 euros for it. Better to remove it from the menu.
I certainly will not return to this cafe. And I would not recommend it to anyone.