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Clontarf Castle Hotel
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Reviews (4,446)
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3,081
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3,604 - 3,609 of 4,446 reviews
Reviewed February 12, 2012

The management/owners of this place seem intent upon destroying its reputation through understaffing. We used to drop in there regularly for dinner. It was good food. In the past two years service has got much worse. The service during our last number of visits has been unworthy of a hotel as classy as this. It has included, waiting up to 90 minutes for food, and when the food came out it was either not hot enough or was not what we ordered. It is commercial suicide to have such appalling service.

Yesterday we were there for a function and from start to finish the service was dreadful. The wait between dinner and coffee was almost an hour. And this was after they annoyed the host by not giving food that they had agreed beforehand, and which was consequently on the menu which Clontarf Castle printed. The function was also for somebody with an Irish name. Do you think the staff had the basic cop-on to keep the fadaí on the name which they had been given? No. Small things, basic things. I don't think the person who paid for all this is going to go back in a hurry.

This problem of terrible service is one created entirely by the management/owners who clearly are deliberately understaffing the place. It is a pity because Clontarf Castle used to be a nice place to go to for dinner on an evening (when it didn't have soccer blaring on the tvs in every corner of the room) after walking on Dollymount Strand.

  • Stayed: February 2012, travelled with friends
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1  Thank PeadarODoirnin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 10, 2012

Being a regular traveller, it is nice to find a hotel where you feel at home. Clontarf Castle has all the amenities and home comforts needed when away, the staff are always friendly, helpful and accomodating the rooms are spacious and comfortable and the food is always excellent.

  • Stayed: February 2012, travelled on business
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Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MlongClontarf, General Manager at Clontarf Castle Hotel, responded to this reviewResponded March 1, 2012

Dear Guest,
Thank you for the lovely review, I’m so glad you had such a nice stay with us. It’s always good to hear when a guest is impressed with everything especially the service of our staff and the comfort of our rooms. I’m delighted you had such a great stay and I hope to see you again soon.
Yours sincerely,
Mark Long

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Reviewed February 9, 2012

Loved this place. It was a unique place to stay. Very beautiful in the inside, staff was AMAZING and very friendly. Clean rooms with great beds. Would absolutely recommend this place and go back! It is a little far from downtown Dublin so you need to ride a bus to get to where the fun stuff happens but if you are looking for a place that is quiet but still a reasonable distance from the city it is a good place to stay.

  • Stayed: August 2011, travelled with friends
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Thank MsTravel101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MlongClontarf, General Manager at Clontarf Castle Hotel, responded to this reviewResponded February 10, 2012

Dear Guest,
Thank you so much for the wonderful review. I am so pleased to hear how much you enjoyed your stay with us and how impressed you were with everything from our dedicated staff to your room and the location. As you mention we are located in a quiet area a stone’s throw from the city centre. The hotel is serviced frequently by the 130 bus which takes roughly 10-15 minutes to reach the hustle and bustle of the city. I hope you had a wonderful time in Dublin and I would be delighted to welcome you back to Clontarf Castle on your next visit.
Yours sincerely,
Mark Long

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Reviewed February 5, 2012

Stayed 1 night with my wife, lovely reception, staff friendly, large modern room on gound floor, bar very nice, good bar food, expensive restaurant, very good buffet breakast, close to centre Dublin, enjoyed this short relaxing break.
Would recommend staying here, short drive/bus to centre Dublin.

  • Stayed: January 2012, travelled as a couple
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2  Thank MeathJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MlongClontarf, General Manager at Clontarf Castle Hotel, responded to this reviewResponded February 10, 2012

Dear Guest,
Thank you for the wonderful review. I am delighted you had such a visit and I was so happy to hear how impressed you were with everything during your stay with us. I do hope that we can welcome you back to the hotel again some time soon.
Yours sincerely,
Mark Long

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 23, 2012

Arrived Friday and shown to our "deluxe" twin room The room was lovely, not deluxe and a bit on the small side. However we had everything we needed, tv , tea/coffee making facilities, safe, hairdryer etc Bathroom lovely but no facecloth or shower caps
Ate in the Knights Bar but beef curry very tough The restuarant was booked out on Saturday but the staff recommended an excellent restaurant Picasso .
The service was excellent and decor beautiful in the whole building
Veryhelpful and friendly staff made this a very enjoyable break

Room Tip: Very close to Dublin city centre 15 minutes on local bus Lovley retaurant nearby Picasso, recommend you eat here
  • Stayed: January 2012, travelled with friends
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5  Thank Deirdre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MlongClontarf, General Manager at Clontarf Castle Hotel, responded to this reviewResponded February 10, 2012

Dear Guest,
Thank you for the kind review. I am glad you had a very enjoyable break with us recently. I was delighted to hear how impressed you were with our hotel, especially the service of our staff. I hope you had a wonderful stay with us and I would be delighted to welcome you back again some time soon.
Yours sincerely,
Mark Long

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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