We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Disappointing”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Clontarf Castle Hotel
Ranked #4 of 153 Hotels in Dublin
Certificate of Excellence
Cork
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Disappointing”
1 of 5 bubbles Reviewed 13 February 2012

had to call reception in the middle of the night due to noise on corridors......eventually had to go downstairs to complain. Noise continued until the morning. I don't understand why people weren't removed from the hotel when other paying customers were unable to sleep. Other people on the 2nd floor also complained.

Breakfast was understaffed. Filthy tables everywhere. Long queues of people waiting to be seated. Dirty ware being given out.....buffet not being replenished.....rubbish service.

Managements response was unhelpful and frustrating when issues were brought to them.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank segadimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,649 reviews from our community

Traveller rating
    2,447
    771
    262
    100
    69
See reviews for
783
1,755
71
279
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (497)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ireland
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
1 of 5 bubbles Reviewed 12 February 2012

The management/owners of this place seem intent upon destroying its reputation through understaffing. We used to drop in there regularly for dinner. It was good food. In the past two years service has got much worse. The service during our last number of visits has been unworthy of a hotel as classy as this. It has included, waiting up to 90 minutes for food, and when the food came out it was either not hot enough or was not what we ordered. It is commercial suicide to have such appalling service.

Yesterday we were there for a function and from start to finish the service was dreadful. The wait between dinner and coffee was almost an hour. And this was after they annoyed the host by not giving food that they had agreed beforehand, and which was consequently on the menu which Clontarf Castle printed. The function was also for somebody with an Irish name. Do you think the staff had the basic cop-on to keep the fadaí on the name which they had been given? No. Small things, basic things. I don't think the person who paid for all this is going to go back in a hurry.

This problem of terrible service is one created entirely by the management/owners who clearly are deliberately understaffing the place. It is a pity because Clontarf Castle used to be a nice place to go to for dinner on an evening (when it didn't have soccer blaring on the tvs in every corner of the room) after walking on Dollymount Strand.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeadarODoirnin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 February 2012

Being a regular traveller, it is nice to find a hotel where you feel at home. Clontarf Castle has all the amenities and home comforts needed when away, the staff are always friendly, helpful and accomodating the rooms are spacious and comfortable and the food is always excellent.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MlongClontarf, General Manager at Clontarf Castle Hotel, responded to this review, 1 March 2012
Dear Guest,
Thank you for the lovely review, I’m so glad you had such a nice stay with us. It’s always good to hear when a guest is impressed with everything especially the service of our staff and the comfort of our rooms. I’m delighted you had such a great stay and I hope to see you again soon.
Yours sincerely,
Mark Long
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 9 February 2012

Loved this place. It was a unique place to stay. Very beautiful in the inside, staff was AMAZING and very friendly. Clean rooms with great beds. Would absolutely recommend this place and go back! It is a little far from downtown Dublin so you need to ride a bus to get to where the fun stuff happens but if you are looking for a place that is quiet but still a reasonable distance from the city it is a good place to stay.

  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MsTravel101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MlongClontarf, General Manager at Clontarf Castle Hotel, responded to this review, 10 February 2012
Dear Guest,
Thank you so much for the wonderful review. I am so pleased to hear how much you enjoyed your stay with us and how impressed you were with everything from our dedicated staff to your room and the location. As you mention we are located in a quiet area a stone’s throw from the city centre. The hotel is serviced frequently by the 130 bus which takes roughly 10-15 minutes to reach the hustle and bustle of the city. I hope you had a wonderful time in Dublin and I would be delighted to welcome you back to Clontarf Castle on your next visit.
Yours sincerely,
Mark Long
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
181 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

Stayed 1 night with my wife, lovely reception, staff friendly, large modern room on gound floor, bar very nice, good bar food, expensive restaurant, very good buffet breakast, close to centre Dublin, enjoyed this short relaxing break.
Would recommend staying here, short drive/bus to centre Dublin.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MeathJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MlongClontarf, General Manager at Clontarf Castle Hotel, responded to this review, 10 February 2012
Dear Guest,
Thank you for the wonderful review. I am delighted you had such a visit and I was so happy to hear how impressed you were with everything during your stay with us. I do hope that we can welcome you back to the hotel again some time soon.
Yours sincerely,
Mark Long
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 23 January 2012

Arrived Friday and shown to our "deluxe" twin room The room was lovely, not deluxe and a bit on the small side. However we had everything we needed, tv , tea/coffee making facilities, safe, hairdryer etc Bathroom lovely but no facecloth or shower caps
Ate in the Knights Bar but beef curry very tough The restuarant was booked out on Saturday but the staff recommended an excellent restaurant Picasso .
The service was excellent and decor beautiful in the whole building
Veryhelpful and friendly staff made this a very enjoyable break

Room Tip: Very close to Dublin city centre 15 minutes on local bus Lovley retaurant nearby Picasso, recommend...
See more room tips
  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Deirdre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MlongClontarf, General Manager at Clontarf Castle Hotel, responded to this review, 10 February 2012
Dear Guest,
Thank you for the kind review. I am glad you had a very enjoyable break with us recently. I was delighted to hear how impressed you were with our hotel, especially the service of our staff. I hope you had a wonderful stay with us and I would be delighted to welcome you back again some time soon.
Yours sincerely,
Mark Long
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 January 2012

I stayed in this beautiful Castle a week in January 2012. This is very comfortable and quiet place - it was a pleasure to walk around in Clontarf area! It's also a very good location - very nice route to East Point business park (30 min walk along the coast). It's very easy to get to City Center by bus 130 (15 min) or by train 'Dart' (Clontarf Road station is in 10 min walking). The staff were helpful and friendly. I enjoyed my meals in the restaurant Farrengeit. Special thanks to Mr.Eric, who helped me in travelling in Dublin area, providing with very nice instructions, plans, maps, so i could feel very comfortable in Dublin! So, I'd like to come back to Clontarf Castle again for my holidays!
Thank you! Best regards, Tatiana Volkova.

Room Tip: as i can see all the rooms are quiet
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tatiana V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MlongClontarf, General Manager at Clontarf Castle Hotel, responded to this review, 10 February 2012
Dear Guest,
Many thanks for the wonderful review. I am go glad you enjoyed your trip to Dublin and had such a fantastic time staying with us. I was delighted to hear how impressed you were with everything from the foodin the restaurant to the service of our dedicated staff members. As you mention, we are located in a quiet area just outside the city centre which is about a 15 minute bus ride away. I hope you thoroughly enjoyed your visit to Ireland and I would be delighted to welcome you back to Clontarf Castle again some time in the future!
Your sincerely,
Mark Long
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dublin hotels
3.1 km away
The Croke Park
The Croke Park
#5 of 153 in Dublin
4.5 of 5 bubbles 4,346 reviews
4.2 km away
The Merrion Hotel
The Merrion Hotel
#1 of 153 in Dublin
5.0 of 5 bubbles 3,101 reviews
3.1 km away
The Marker Hotel
The Marker Hotel
#2 of 153 in Dublin
4.5 of 5 bubbles 2,850 reviews
Show Prices
Show Prices
Show Prices
3.8 km away
Ariel House
Ariel House
#3 of 153 in Dublin
4.5 of 5 bubbles 1,522 reviews
4.4 km away
The Westbury
The Westbury
#6 of 153 in Dublin
4.5 of 5 bubbles 3,746 reviews
5.9 km away
Ashling Hotel
Ashling Hotel
#16 of 153 in Dublin
4.5 of 5 bubbles 4,254 reviews
Show Prices
Show Prices
Show Prices

Been to Clontarf Castle Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clontarf Castle Hotel

Property: Clontarf Castle Hotel
Address: Castle Avenue | Clontarf, Dublin D03 W5NO, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #4 of 153 Hotels in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clontarf Castle Hotel 4*
Number of rooms: 111
Official Description (provided by the hotel):
Celebrate, chill out, or relish in a little of both. Clontarf Castle Hotel in Dublin, Ireland is a perfect blend of a boutique and luxury hotel, providing unique style and exceptional service in comfortable surroundings. This unique luxury hotel in Dublin is well thought out from the guests' point of view by providing a modern aesthetic built around an ancient form. Located just 10 minutes from the heart of Dublin City Centre and 5 miles from Dublin Airport, the Clontarf Castle Hotel in Ireland is an oasis, tucked away in a tranquil setting, surrounded by fabulous golf courses and the sounds of lapping waters from the Irish Sea. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity.ca, Hotels.com, TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Clontarf Castle Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing