Very unhappy with my stay at this hotel. Receptionist kept giving me keys for my room that did not work. Eventually she admiited they were having trouble with this room all day so they decided to give me a master key.They also refused to give me another room even after waiting about 30 minutes to get in. The room was right next to the cleaners closet so you can imagine the noise from pieces of cleaning equipment being moved from early in the morning.The kettle and the safe were not working in this room.I stayed in the hotel many times before and I must say standards have dropped. I emailed the GM outlining my opinion of the hotel and 9 days later still no reply.
- Official Description (provided by the hotel):
- A 4 star luxury combination of modern design and sumptuous decor. An award winning restaurant, a relaxed bar and bistro complimented by luxurious contemporary surroundings, with original works from acclaimed modern Irish artists, makes the Manor West Hotel an obvious choice for business or pleasure breaks. Situated just 20 mins from Kerry airport and on the site of Kerry's largest retail park the hotel is a perfect base from which to explore the kingdom. ... more less
- Reservation Options:
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- Also Known As:
- Manor West Hotel Leisure