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“OK, but below average cleanliness and upkeep...”

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The Welcome Inn Hotel
Ranked #6 of 8 Hotels in Castlebar
Edinburgh, United Kingdom
Level 4 Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“OK, but below average cleanliness and upkeep...”
Reviewed 25 February 2011

At the end of the day it was a roof over my head and a bed to sleep in, but...

General upkeep of the hotel in general leaves a bit to be desired. Now, the room at first glance seemd quite reasonable, but upon drawing back the net curtain to see out, the curtain pole fell down - had a look and it wasn't actually attached, just a spring loaded effort that didn't fit right. Not a huge deal.

Next, a little surprise - a jacuzzi! While filling up, I noticed a lidless shower gel/shampoo container on the bath - presumably from a previous occupant. Add to that a couple of hairs of 'intimate origin', and I wasa bit reluctant to have this jacuzzi... Not to worry as it didn't actually work anyway! Had a dip anyway and had a lovely view of the cracked ceiling complete with a huge damp stain, probably from a previous leak.

As the internet wireless connection didn't reach the top floor, I tried to phone reception, but no dialling tone. Upon closer inspection, it wasn't surprising given the state of the wiring at the telephone socket. After trawling away down to reception, they knew about the fault (so whay hadn't they fixed it??)

Anyway, back up to the room and time for a coffee after a long journey from Dublin. Picked up the cup in the room, only to see a big lipstick mark on it, which wiped off easily enough, so I guess it just hadn't been cleaned...

Night time was OK, apart from some noisy contraption outside below my window that made a noise like a hot air balloon being filled with air. As it kept stopping and starting it was virtually impossible to zone out, so a sleepless night ensued. Didn't help me investigating the noise at 3 a.m., forgetting the collapsing curtain pole!

Meals and staff were adequate at least, if not exceptional, but for the price I wouldn't really expect it.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rednap36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
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English first
Galway, Ireland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2010

good location. hotel in need of a coat of paint. had no seperate shower only a shower head over a jacuzzi bath(which didnt work). shower had very low pressure which would have been a problem if we were staying for more than one night.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mariatipp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Castlebar hotels

Letterkenny, Ireland
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 August 2010

We have just returned from an overnight stay and I don't know what hotel those other reviews are based on but we were really disappointed in the whole experience. We booked this on the Internet and were promised a special deal of dinner b&b for €49.50. When we arrived the hotel looked grotty and dirty. On checking in we were informed that our evening meal would consist of main course of bar food only. We then proceeded to our rooms and my room reeked of a damp musty smell. The walls were streaked and dirty looking, the carpet looked at though an attempt had been made to wash it and the window was wide open - I wonder why! When I informed reception, I was taken aback by the reaction. I was met with comments like 'I can't beleive that, those rooms have all been done up' - well mine clearly wasen't. I eventually managed to get another room. We then proceeded to the bar for our evening meal and having made our selection from the bar menu, was informed by the waitress and we could only choose from a selection of 3 meals which which were written on a piece of paper paperclipped on to the menu. Our party consisted of one vegetarian and one celiac so there was nothing on this 'menu' that we could choose. The waitress eventually agreed to let us has an ordinary main course for the special priced, but our nightmare didn't really end there as there was a lot of disturbances during the night and one drunk ended up snooring outside one of our bedroom doors. When we checked out in the morning, we were NOT asked how our stay was or given any opportunity to inform anyone of any discomfort, so that's when I decided to post this review. Having read some of the other reviews given, I wonder what hotel they are referring to as our party would not recommend this 'hotel' to anyone.

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank An_Gaelach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 12 August 2010

Would not stay here again the room and ensuite was not very clean.

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rusif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
Reviewed 12 June 2010

Having read the reviews of the hotel which were posted on this site, I was reluctant to stay at this venue but needed somewhere within walking distance of the retail area as I had travelled by train and was without a car. The reception staff were more than helpful and were able to provide plenty of local knowledge which helped me. Check in was hassle free and I was shown to my room with a minimum of fuss. It is only a small hotel getting lost is not really an option. The accommodation was clean, neat, and all I had hoped to get based on price and facilities. My rate included evening meal and Breakfast both of which were well above standard. In fact I would highly recomment their seafood chowder ! I would have no hesitation staying there again. The only conclusion I can come to for the poor reviews is that perhaps they are outdated as they appear to be from a few years ago.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tafscaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisburn, United Kingdom
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 August 2009

I have stayed in this hotel on at least 4 occasions (possibly more) I stayed when they had a offer for €50 B&B + Evening Meal, the food was excellent, as well as just a normal stay. The rooms I have been given on all but 1 occasion have been excellent including a jacuzzi bath and a double bed. I often travel thoughout Ireland for work and always stay here when in this area. My only complainant would be the breakfast, it has never been great, which is surprising as the evening food as i have said was excellent, it hasnt put me off but i have skipped breakfast here a few times.

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pinkhighheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level 1 Contributor
3 reviews
Reviewed 14 August 2009

A group of 6 of us stayed in the Welcome Inn last September for 7 nights, we came with the Irish Wefare, and we were well looked after,and the food was excellent. We came from Birmingham, and everybody had a wonderful time.

  • Stayed September 2008, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Williamoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Welcome Inn Hotel

Property: The Welcome Inn Hotel
Address: New Antrim Street, Castlebar, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Castlebar
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 8 Hotels in Castlebar
Hotel Class:2 star — The Welcome Inn Hotel 2*
Number of rooms: 32
Official Description (provided by the hotel):
The Welcome Inn Hotel is closed until further notice. ... more   less 
Also Known As:
Welcome Hotel Castlebar
The Welcome Hotel

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