On arrival, it looked like a wonderful place. I loved the style. But, we sadly became disappointed when we seen how dirty it was. There was rubbish in bedroom, cobwebs, dirty curtains, musky smell, dusty and plug hole in bath blocked with hair- disgusting.
Sadly no TV in room. When I asked staff if there was a TV room, she did not understand me due to a language barriar. We discovered TV room which was a large room shared with staff which had a divider for privacy. Staff was watching TV in her side and I did not want to watch 2 TVs in one room. Besides I could not find remote. Staff did not offer any assistance.
There was a nice sunroom but very dirty. Don't think it has been hoovered or dusted all summer. There must have been over 200 dead flies on window sill.
Unable to lock bedroom door, lock jammed, staff siad they will fix it in am but overnight I had to stay in a room that wasn't secure.
On a positive note, breakfast was good.More
- Free Wifi