This is a wonderful house in a lovely setting. Staff are friendly and the restaurant is welcoming. I would recommend Zak's restaurant, the food is great.
Sadly that's where it ends! I couldn't recommend a stay. The bedrooms are tatty, bed sheets not ironed, towels old and the curtains in two of the rooms we saw were torn and frayed. Shower curtains unclean and mouldy tiles in the bathrooms.
I complained while we were there and was told that we couldn't be moved and I also Emailed the owner on our return as I was genuinely shocked at its condition and couldn't believe they knew how bad it was. I was offered a free stay.. No thank you, that wasn't the point.
It doesn't cost much to replace these items and clean properly.
Ironing the sheets costs nothing.
We didn't refuse to pay but only hope that the money is put to good use! Some new curtains maybe!
I really hope the owners improve it because it could be wonderful.
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- Also Known As:
- Athenaeum Hotel Waterford