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Reviewed April 3, 2018

Welcoming and modern hotel. Pleasantly surprised at quality of communal areas and rooms. Comfy bed. Enjoyed the breakfast and the friendly service. Only downside was the small rather cramped car park.

  • Stayed: March 2018, travelled with friends
    • Value
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Review collected in partnership with Jurys Inn
Thank rw280327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DerbyJI, Manager at Jurys Inn Derby, responded to this reviewResponded April 10, 2018

Dear rw280327

Thank you for taking the time to post your review and share your experience. I am delighted that you enjoyed your stay, especially our all you can eat buffet breakfast. We look forward to welcoming you back in the near future

Kind Regards
Thomas Carter
Deputy General Manager

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Reviewed April 3, 2018

Rooms were lovely . Clean and large. Breakfast was outstanding so much choice. Staff were more very welcoming and couldn't do enough. Children were really pleased to be welcomed eith an Easter egg. So much extra thought..

  • Stayed: April 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with Jurys Inn
Thank dam038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DerbyJI, Manager at Jurys Inn Derby, responded to this reviewResponded April 10, 2018

Dear dam038

Thank you for taking the time to post your review and share your experience. I am delighted that you enjoyed your stay, especially our extra touch of a free Easter egg. We look forward to welcoming you back in the near future

Kind Regards
Thomas Carter
Deputy General Manager

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Reviewed April 3, 2018

Room service. I rang for food i was told to come to reception and pay first. Why call it room service then. Reception at night had limited knowledge of services provided. Room was too hot. I was told no parking available so had to park in car park 5 min away.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Jurys Inn
Thank markwellings2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DerbyJI, Manager at Jurys Inn Derby, responded to this reviewResponded April 10, 2018

Dear markwellings2323

I am sorry to read your stay was not to our usual high standards, room service can be charged to your room account if a pre-authorisation of a credit card is taken on arrival. Please accept my apologies if this was not explained to you on arrival, I will ensure refresher training is completed for the team.

I hope this does not deter you from returning in the future,

Kind Regards
Thomas Carter
Deputy General Manager

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Reviewed April 3, 2018

Good service and comfortable stay. Room was ok, standard plug charge points no usb. WiFi was pretty reliable. Food was good but timing of courses could have been better. Good location. Next to main road but traffic noise was minimal in room.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank sahern864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DerbyJI, Manager at Jurys Inn Derby, responded to this reviewResponded April 10, 2018

Dear sahern864

Thank you for taking the time to post your review and share your experience. I am delighted that you enjoyed your stay, especially our central location. We look forward to welcoming you back in the near future

Kind Regards
Thomas Carter
Deputy General Manager

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Reviewed March 31, 2018 via mobile

Although not a guest at the hotel I met some friends in there before heading into town. As we are not from derby we asked the bar staff where is good to go in the city, they were very helpful. Dimitris and Lauren were extremely helpful and very friendly real assests to the team. The hotel looks lovely would recomend to anyone

Stayed: March 2018, travelled with friends
2  Thank Stay763639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM_DerbyJI, Front Office Manager at Jurys Inn Derby, responded to this reviewResponded April 2, 2018

Hi There,

Thanks for taking the time to post a review regarding your recent visit to us, I am delighted to read that our bar team were on hand to help you out.

I will ensure your kind words are passed on directly to Dimitris and Lauren.

Once again thank you for the kind comments,

Best Wishes,

Dan Holtham
Front Office Manager

Dan_Holtham@JurysInns.com
King Street, Derby, DE1 3DB, UK
DD: +44 (0)1 332621012 Fax: +44 (0)1 332621100

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