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Jurys Inn Derby
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Reviews (1,971)
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14 - 19 of 1,971 reviews
Reviewed 3 weeks ago via mobile

Booked hotel as located right next to both cathedral area and the university

Hotel easy to find and has parking in basement

Check in very efficient. Room in the 5th floor clean and had everything you needed including bath, shower and ironing board although like most modern budget hotels the room was “compact”

View from the window was a dual carriage way that was noisy if you opened the window- however we only used the hotel as a base for exploring Derby and visiting family nearby

In summary - a good value no thrills hotel which I would use again

Stayed: March 2018, travelled as a couple
Thank cwatas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DerbyJI, Manager at Jurys Inn Derby, responded to this reviewResponded 2 weeks ago

Dear cwatas

Thank you for taking the time to post your review and share your experience. I am delighted that you enjoyed your stay and we look forward to welcoming you back in the near future

Kind Regards
Thomas Carter
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Fantastic hotel. From the moment I walked in the reception staff were friendly and welcoming. I didn't get to try the breakfast I wasn't feeling great from consuming too much alcohol the night before. There was a massive selection though

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank Gemma22matthews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DerbyJI, Manager at Jurys Inn Derby, responded to this reviewResponded 2 weeks ago

Dear Gemma22matthews

Thank you for taking the time to post your review and share your experience. I am delighted that you enjoyed your stay, especially our all friendly staff, I will ensure to share your kind comments with them. We look forward to welcoming you back in the near future

Kind Regards
Thomas Carter
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Welcoming and modern hotel. Pleasantly surprised at quality of communal areas and rooms. Comfy bed. Enjoyed the breakfast and the friendly service. Only downside was the small rather cramped car park.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank rw280327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DerbyJI, Manager at Jurys Inn Derby, responded to this reviewResponded 2 weeks ago

Dear rw280327

Thank you for taking the time to post your review and share your experience. I am delighted that you enjoyed your stay, especially our all you can eat buffet breakfast. We look forward to welcoming you back in the near future

Kind Regards
Thomas Carter
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Rooms were lovely . Clean and large. Breakfast was outstanding so much choice. Staff were more very welcoming and couldn't do enough. Children were really pleased to be welcomed eith an Easter egg. So much extra thought..

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank dam038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DerbyJI, Manager at Jurys Inn Derby, responded to this reviewResponded 2 weeks ago

Dear dam038

Thank you for taking the time to post your review and share your experience. I am delighted that you enjoyed your stay, especially our extra touch of a free Easter egg. We look forward to welcoming you back in the near future

Kind Regards
Thomas Carter
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Room service. I rang for food i was told to come to reception and pay first. Why call it room service then. Reception at night had limited knowledge of services provided. Room was too hot. I was told no parking available so had to park in car park 5 min away.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank markwellings2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DerbyJI, Manager at Jurys Inn Derby, responded to this reviewResponded 2 weeks ago

Dear markwellings2323

I am sorry to read your stay was not to our usual high standards, room service can be charged to your room account if a pre-authorisation of a credit card is taken on arrival. Please accept my apologies if this was not explained to you on arrival, I will ensure refresher training is completed for the team.

I hope this does not deter you from returning in the future,

Kind Regards
Thomas Carter
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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