We stayed during the first week of opening and so some teething problems were expected and experienced and an issue with had has been fully taken responsibility for & resolved by David the general manager. Thank you.
The hotel is in a good location and served us well for a pre-night stay before going on to Alton Towers. Ok so the rooms are somewhat dated now but the family suite we had (Chatsworth) was spacious, well laid out, clean functional enough. Some things were not working like the towel heater in the bathroom and the shower which we managed to get on once but couldn’t turn it on again. Thankfully there was both a shower and bath.
The beds were comfortable so a good nights sleep was had by all. The staff were warm, welcoming and friendly but above all we absolutely loved the leisure facilities. Decent sized and warm swimming pool, a hot tub, excellent gym, sauna and steam room.
Parking was free and convenient. The hotel will defo be one of our first choices if staying in the area again.More
- Free Wifi