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All reviews steak family meal lovely meal fish and chips coffee machine pudding an evening meal bar area the pub ben waitress folly sharer venue mains wedding
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14 - 19 of 884 reviews
Reviewed July 24, 2022 via mobile

Had a table booked for 3 on Saturday 23rd July 6pm! Food was fabulous, no complaints at all! Fish and Chips, Pizza, and a Mediterranean aubergine dish with side of sour dough bread! All were very tasty! The atmosphere and vibe of the place was excellent which makes a huge difference when eating out! This vibe is mostly made by the fabulous waiting staff who all have a great attitude and are super friendly. Our waitress was Ellie who was absolutely fabulous, and set the tone for a lovely evening and would be an asset to any work place! Overall a great evening had by all! Will be back soon!

Date of stay: July 2022
Trip type: Travelled with friends
Thank I7514YZsteved
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at The Farmhouse at Mackworth, responded to this reviewResponded September 6, 2022

Thank you so much for such a great review.

We will pass your kind comments on to our team and especially Ellie she is a real asset to us.

We look forward to seeing you again soon.

Kind regards

The Farmhouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2022

In the sunshine the farmhouse pub garden is the place to be. Food is rather expensive so we opted for just drinks. Dog friendly which is always a bonus, next time we bring the pooch! Thank you Annabelle for looking after from the moment we entered to leaving. Will be back when the sun shines for sure x

Date of stay: June 2022
Trip type: Travelled with friends
Thank Samcarl78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at The Farmhouse at Mackworth, responded to this reviewResponded June 15, 2022

Thank you for taking the time to leave us such a great, we will pass your kind comments on to Annabelle.

We look forward to seeing you again soon.

Kind regards

The Farmhouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2022

Nothing is ever too much for the girls at The Folly. They know how to look after there guests. From cutting the cake to lighting the fire they were so attentive. My best friend had the best time and we’ll remember that night always. Thank you to Paige and Anabel. You’re wonderful.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank C5342KTchristineh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at The Farmhouse at Mackworth, responded to this reviewResponded June 15, 2022

Thank you for taking the time to leave us a review. We are thrilled you enjoyed your time with us, and everyone enjoyed the special day! I will pass on your lovely words to Paige and Annabel.

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Reviewed May 31, 2022

As part of the bridal party, I stayed at The Farmhouse the night before my friends wedding. The rooms were lovely and perfect for what we needed. We had the bridal suite to get ready in and then a number of the other rooms. The wedding party then took the entire of the hotel up the following night.

Upon check in the staff were unwelcoming and disorganised, resulting in the checking in experience being quite stressful.

We asked if we could pre order breakfast to be brought to the room, as we we would be getting ready from early in the morning (breakfast was included in our room rate) but were told that the didn't do that and we'd have to come down. When we did come down to get breakfast there was only one other table eating- who were from our party - and so I do not understand why they could not accommodate this. We also asked if someone could follow us up with hot drinks as we had our hands full with breakfast plates, again we were told that they didn't do this and we'd need to make two trips.

The bridal suite had been booked for the next night by someone outside of the wedding party. This was a shame but we understood we couldn't do anything about this. This meant that we would have to move into a second room half way through getting ready. We requested late checkout but were told 12 was the latest they could do - we left for the wedding at 1. At 12 we asked for the key to the new room but were told it wasn't yet ready. We started getting the bride into her dress. At 12.20 a lady arrived to tell us we needed to move rooms, I explained that we had tried but were now at the crucial getting ready moment and so would now have to wait. She returned 10 minutes later to rudely tell us again that we needed to move.

We did then move into the other room. The staff did not offer to help which meant that we were carrying suitcases in our bridesmaid dresses.

A really disappointing experience due to the staffs lack of flexibility and customer service.

It is worth noting that we did eat an evening meal at the hotel which was very nice.

Date of stay: May 2022
Trip type: Travelled with friends
Thank LornaEames
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at The Farmhouse at Mackworth, responded to this reviewResponded June 15, 2022

Dear LornaEames

Many thanks for your feedback and please accept our apologies that on this occasion the experience you had with us was not up to the standards expected.

We will always try our best to accommodate each and every request that our guests make but unfortunately this isn't always a possibility and we are sorry that you feel that our team did not go the extra mile for you there was a lot of factors involved in your reservations that made it extremely challenging for the team.

Once again please accept our apologies and we do hope that you enjoyed your friends celebrations.

Kind regards

The Farmhouse Team

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Reviewed May 11, 2022 via mobile

Visited yesterday, was very impressed with service , food and decor. Our waitress was welcoming and knowledgeable about the menu , with excellent service throughout. Three of us had fish and chips which was absolutely fantastic, The smashed peas and tartar sauce were divine. The other two had steak and they were absolutely lovely, we also ordered Mac and cheese which was delightful. The desserts were equally as scrumptious! Top marks will be coming back soon.

Date of stay: May 2022
Trip type: Travelled with friends
Thank Jane M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at The Farmhouse at Mackworth, responded to this reviewResponded June 15, 2022

Thank you so much for such a great review, we will pass this on to the team.

We hope to welcome you again soon.

Kind regards

The Farmhouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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