We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (174)
Filter reviews
174 results
Traveller rating
67
68
25
9
5
Traveller type
Time of year
LanguageAll languages
More languages
67
68
25
9
5
Show reviews that mention
All reviews free tea and coffee car park warm shower reception area stayed here usb sockets iron and ironing board town centre asked for extra pillows hot and cold items extractor fan budget hotel good size nice room central location flat screen tv designer outlet
Filter
Updating list...
85 - 90 of 174 reviews
Reviewed April 1, 2018 via mobile

Stayed for a night when away with work. The hotel is well located. No parking so you have to park in the multi story over the road which is a bit of a pain. The hotel itself is quite modern Bit there is no bar as such, just a mini fridge! There are also no kettles in the room but they do provide free coffee in the reception area. Overall a good stay.

Stayed: March 2018
1  Thank Localdor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Thistle Express - Swindon, responded to this reviewResponded April 3, 2018

Hi Localdor

Many thanks for the review and feedback

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 27, 2018

Stopping g to see friends but didn’t want the couch. Cheap room for 2 at £57, and the rooms were quite nice considering the value. Clean and tidy, modern and comfy beds, no bar, but we were central. Definately stay again

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank neilsU4582HB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Thistle Express - Swindon, responded to this reviewResponded March 28, 2018

Hi neilsU4582HB

many thanks for your review and feedback, we really do appreciate it

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 27, 2018

Thought this was a new Hotel but it is the old Menzies just refurbished. Rooms are done OK but bathrooms are very small and haven't been renovated. Not very nice at all. Tiles were cracked and loose on the floor Taps were old fashioned. Plug broken. Extractor fan was very noisy. Room was done OK but Radiator wasn't working as temp stat broken off so very cold. Had to get a heater from reception. Next day someone had turned the radiator full on so room was like an over and no way of turning it off as they hadn't replaced the knob. No onsite bar/restaurant and no Tea or Coffee facilities in the rooms. Fire alarm went off at 5am so had to walk down from the 6th floor. Not happy. Then got told its ok someone burnt some toast? What at 5am was it a staff member? Then had to walk up 6 flights of stairs as the 1 lift that was working was closed due to the fire alarm. Didnt take payment when I checked in but then took it remotely. This caused confusion when checking out and the receptionist would not give me a receipt. So had to phone back and get one emailed. Breakfast was average. Location is not very pretty. Opposite Multi story and if you are on a low floor you have no view out the window only the side of the wall from the next door building. Good location for Town Center though.For £99 a night I would expect more. There's plenty of better places to stay in Swindon. Doubt I will stay here again unless everywhere else is full.

  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Dean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Thistle Express - Swindon, responded to this reviewResponded March 28, 2018

Hi Dean M
Many thanks for your review and feedback
I am sorry that we did not perform to your standard on this occasion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 26, 2018

This is a nice hotel has obviously been recently re-furbished, but suspect no work has been done since the refurb. Just a number of simple things seems to be lacking or not working. Rooms were nice and clean and well equiped. No Kettles in rooms, in our party we booked three rooms, only one of three had a warm shower, the other two had no warm water in shower. Bath was hot but water would have take over 15 minutes to fill the bath it was that slow. Automaitc Front door on hotel was broken. Breakfast was good if a bit basic and things kept running out but were replaced quickly. If a few of things were fixed then it would be a 3 or 4 star review, taking up to the basics you would expect from a travel lodge etc.

Stayed: March 2018, travelled with friends
Review collected in partnership with this hotel
Thank leecoles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Thistle Express - Swindon, responded to this reviewResponded March 27, 2018

Hi leecoles

Many thanks for the review and feedback
James

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2018 via mobile


Check in process - very quick
Staff - excellent, young but very helpful.
Can I charge my phone next to the bed? Yes. USB sockets.
Does it have decent lighting in the room? Yes very good.
How big are the towels? Hand and bath towels were good.
How many English channels on Tv? The TV wad up to date with facility to play from your phone.
What hot food is there for breakfast? Scrambled , sausages , beans etc. Standard but well cooked and reasonable good quality.
Is fruit available ? Yes at breakfast.
Is water available in the bed room? No.

Stayed: March 2018, travelled on business
Thank zzzzzzod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Thistle Express - Swindon, responded to this reviewResponded March 27, 2018

Hi zzzzzzod

Many thanks for the review and feedback, we really do appreciate it

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews