We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very average. Overpriced. Terrible service”

Weighbridge Brewhouse
Reserve with TopTable
Weighbridge Brewhouse is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #51 of 470 Restaurants in Swindon
Cuisines: British
Dining options: After-hours, Breakfast, Delivery, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Reviewed January 12, 2018

We have been to this restaurant on several occasions. Every time the service has been poor. It's difficult to get hold of the waitresses, too busy talking to one another and they always get something wrong with the order.

The food is generally OK, but just OK, nothing special. It seems to be perceived as borderline fine dining but only by the easily pleased. In reality it's average pub food in a slightly above average setting. The pricing however is just silly. Lunchtimes are better value but that's not saying much.

Having taken a client there recently I was horribly embarrassed when the most simple thing on the menu, a sirloin steak, could not be cooked correctly. Ordered medium rare it arrived well done. The comment by the waitress of 'I think there's a bit of pink there' (there was none) was not helpful and shows that they're not very well trained. The replacement was even more overcooked. Basic mistakes - so disappointing.

It's always good to let management know where they can improve but a constructively worded email to the manager was completely ignored. They have lost several customers as a result. A shame as there is potential there but it seems to be lazily run and without much in the way of standards. Certainly there is no customer focus.

    • Value
    • Service
    • Food
3  Thank TA78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,793)
Traveller rating
Traveller type
Time of year
Language

85 - 89 of 1,793 reviews

Reviewed January 12, 2018 via mobile

We booked this on the basis of reviews and reccomendations. We were seated promptly. We were having an early evening meal.(there were 3 other couples in) my food was served 40 minutes after my girlfriend's. The excuse was it's busy. We weren't asked about our food throughout and weren't asked about drinks. I had to constantly move for a cheese board trolley to pass through. I can't tell if this was a one off but I wouldn't recommend it and wouldn't return voluntarily.

1  Thank chris b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 9, 2018 via mobile

My New Years resolution. Absolutely refuse to attend any more work related functions at this place. Seriously poor service, slow, inattentive, zero flexibility with dishes, meat tough as old boots.

3  Thank Dollythedestroyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 7, 2018 via mobile

Having been to the Weighbridge for many years, I’m always pleased when the food and service are to the usual high standard. Being a vegetarian, it can be difficult to find things that aren’t the standard boring tomato or mushroom pasta etc to eat and it’s great to have such a variety of choices different to the norm here. It’s always a lovely experience to go here and I hope to continue to do so for a long time to come.

Thank Missylawrence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 4, 2018 via mobile

Excellent location with superb food. Service was great, with a great choice of food.
Wine selection is great but can get busy in the afternoon so booking would be advised

Thank dave_uae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Weighbridge Brewhouse also viewed

 
 

Been to Weighbridge Brewhouse? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing