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“Loved this hotel!”

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Crowne Plaza London-Gatwick Airport
Ranked #17 of 28 Hotels in Crawley
Leicester
Level Contributor
232 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
“Loved this hotel!”
Reviewed 8 March 2012

We stopped here the night before we left on honeymoon and really loved it. We had a complimentary upgrade but would happily have paid for it. The room was the height of luxury - huge bed with rose petals, massive tv plus another tv at the end of the bath and speakers in the shower. The club room was fab - 2 hours of free wine and beer before we headed to the restaurant which had really lovely food and great service.
I could have stayed here for longer but Florida beckoned!

Room Tip: Upgrades are well worth it.
See more room tips
  • Stayed November 2011, travelled as a couple
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Helpful?
1 Thank Lawyer13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 17 March 2012
Thank you for taking the time to put your comments onto TripAdvisor.

Congratulations on your recent marriage. I am delighted that you enjoyed your stay with us and in some small way we could make your stay a little more special.

I am sure nothing could top your Honeymoon destination but I do hope that you will stay with us again in the future and take advantage of all the facilities we have on offer.

Once again congratulations, may we wish you all the best for your future happiness together.
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Traveller tips help you choose the right room.   Room tips (383)
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Cannock, United Kingdom
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 6 March 2012

We used this hotel the night before travelling to Florida. It is a lovely little hotel. We upgraded to Club lounge. We dropped our bags and started our family holiday down in the lounge, there were various soft drinks and alcohol and food on offer, it was a large room and very nicely decorated. The beds were very very comfortable. We stayed in a two bed suite which was lovely decorated with a TV in the bathtub!
Would definatly reccomend this hotel to anyone who needs to stay over before flying!
Thankyou to everyone at the Crowne Plaza

  • Stayed July 2011, travelled with family
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Helpful?
4 Thank Nati18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 8 March 2012
Thank you so much for your lovely feedback following your stay at the Crowne Plaza London Gatwick Airport hotel.

I am delighted that you enjoyed your stay prior to your Florida Holiday, and you were able to take advantage of the extra facilities offered when booking one of our Club Rooms.

I do hope that we will be able to welcome you back to the hotel in the future.
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Upminster
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 March 2012

This hotel is ideal for an overnight stay before flying off from Gatwick Airport, particularly if you are parking your car at Airport Parking, Lowfield Heath, which is between the hotel and the airport.
The staff are very friendly and helpful.
The rooms are clean and well equiped, my only critism is that they are a little on the small size.
I booked our hotel and parking package on the Thomson Extras web site for £87.00 for the hotel and weeks parking which I thought was good value for money.
I thought the food in the hotel was a little expensive, but you don't have to eat there.

  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank pensioner022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 5 March 2012
Thank you for taking the time to comment on your stay at the Crowne Plaza London Gatwick Airport hotel.

I am pleased that you found your package offered value for money and you enjoyed your stay with us.

We do offer guests the chance to upgrade the room type,.this might be something you might like to consider for the future, which would give you a larger room with other benefits such as access to the Club Lounge.Please do ask for details if you stay in the future.
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Philadelphia
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 February 2012

I stay here often for business given that I fly in to work at our Crawley office which is @ 1/2 mile away and very walkable. I love that the hotel has a full service gym and a pool that offers water aerobics class. I often stop at the Sainsbury's across the street to pick up fruits/veggies/salads for my lunch the next day which is very convenient.

  • Stayed February 2012, travelled on business
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Helpful?
1 Thank Phillybeachlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 28 February 2012
Thank you so much for your comments about your stays at the Crowne Plaza London Gatwick Airport hotel.

I am delighted that you enjoy staying with us and the hotel and the facilities fit your needs.
It is always nice to welcome back regular guests and I hope that our staff help to make your stay warm and welcoming .

It is also nice to read that you take advantage of the classes on offer at our Elite Health Club .
I do hope that you continue to enjoy your stays with us and we can welcome you back to the hotel soon.
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Stevenage
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 February 2012

This was a one night stop to catch a flight from Gatwick with parking included at APH.
I could not be more impressed for the money. The bed was very comfortable and the bed linen was so comfortable I am going to phone and ask where they get it from!
Check in and out was a breeze. It had a pool (not that we used it) and a bar and a restaurant.
Food was not exactly cheap but did a job for us. Will defintely put this on the list next time we go to Gatwick.

  • Stayed February 2012, travelled with friends
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Helpful?
1 Thank ecuyetx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 28 February 2012
Thank you for posting your comments about the Crowne Plaza onto TripAdvisor.

I was delighted to read that you found the Parking Package met your requirements, and offered value for money,

It is important to have a good nights sleep before you set off on holiday and I am pleased that you found your room comfortable.

We look forward to being able to welcome you back to the hotel in the future.
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Andover, United Kingdom
Level Contributor
106 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 25 February 2012

Good hotel room impeccably clean, used this hotel three times now. Staff excellent.

  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank sanfairyann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 26 February 2012
Thank you for your comments. We were delighted to hear you had an enjoyable stay with us and look forward to welcoming you again when you are next in the area.
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Inverness, Scotland
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 February 2012

Had booked directly with hotel for 1 night & with breakfast. Didn't have to wait to check-in at reception. Had ordered dinner at the bar, but didn't get everything I ordered. When I queried this with the bar staff, I was told person who took order didn't put it to the kitchen.
Only downside for me was, even though I had paid for breakfast, it didn't start until 6am. And I was already left the hotel by that time to get a flight. Would be good if the hotel would start breakfast at 5am or even offer guests a breakfast to take away if leaving earlier.

  • Stayed February 2012, travelled solo
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Helpful?
1 Thank MissHighlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza London-Gatwick Airport

Property: Crowne Plaza London-Gatwick Airport
Address: Langley Drive, Crawley RH11 7SX, England
Phone Number:
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Crawley
#14 Romantic Hotel in Crawley
#14 Family Hotel in Crawley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
Number of rooms: 294
Official Description (provided by the hotel):
A striking, wing-shaped canopy soars above the entrance to the Crowne Plaza London-Gatwick Airport hotel. You'll receive a warm welcome from our friendly Front Desk staff, who can direct you to your calming room or Suite. Revitalise and work out in the fully equipped gym, which is complimentary to residential guests. Dark wood and ochre create a stylish setting for business dinners in Cube restaurant, which serves modern English cuisine. Dine with up to 280 guests in one of our 11 vibrant meeting rooms or host board meetings in the chic executive boardroom. Upgrade to access the Club Lounge, where complimentary breakfast & drinks are served as well as canapes in the evening. A pre-bookable airport (taxi) transfer is available for £10.00, Based on 1-3 people in a car. Gatwick Express trains take 30 minutes to London Victoria station from London Gatwick Airport, while Crowne Plaza London-Gatwick Airport is 5 minutes' walk from Manor Royal Business Park. Experience British summertime at the exotic Royal Pavilion and beach-side oyster bars of sunny Brighton, 30 minutes' drive away. You'll find wireless Internet throughout Crowne Plaza London-Gatwick Airport, where your stay is worth celebrating. ... more   less 
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Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza

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