It’s a good hotel with friendly staff (Mia at reception, Ashlee at the bar did a great job) and nice facilities.
However, it’s biggest fault are the awful beds. The mattresses are old and give no support, the pillows are the worst we ever experienced. We had neck and back aches all night and the next day and overall poor sleep.
This wasn’t helped by a noise and very drafty air conditioning.
And the room service did only half a job, with the beds not properly done (eg the kids soft toys were randomly lying around) and items missing in the bathroom (bathmat, shampoo). Small things, but important.
We stayed another night at a Premier Inn, where these things were prefect: mattress, pillows, air con. So it is not us.
Get the basics right before you invest in fancy furniture!More
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