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“Great location and friendly staff”
Review of Castlefield Hotel

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Castlefield Hotel
Ranked #63 of 118 Hotels in Manchester
south cumbria
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location and friendly staff”
Reviewed 30 January 2012

A friend and I stayed here for one night recently. We chose this hotel because it had a car park and it was convenient to get to from the motorway. I have to say that we were very pleased with the hotel too. The staff were friendly and helpful, the accessible room was spacious, clean and the beds comfortable. The furniture was rather dated but the rooms had extras such as iron and ironing boards and plenty of wardrobe space and coat hangers. The breakfast was standard hotel fare and was hot and well cooked. Its in a good location, by the side of a canal with lots of restaurants and bars in the surrounding area and yet it was very quiet at night,
I knew before I stayed that there were no accessible rooms with a wet room but as it was only for one night I chose to stay there but I have to say that I would have to have gone elsewhere which would have been a shame and it would limit the choice for other people with disabilities.
There are other adaptations but without the wet room facility its appeal has to be limited for me.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank tripbeginner59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Manager at Castlefield Hotel, responded to this review, 1 February 2012
Thanks for your comments. Glad you found the hotel easy to get to, particularly with the advantage of an on site city centre car park.
As you say the location is great for getting to the many attractions of the city yet a quiet location just 400 metres from Deansgate.
Will look at the possibility of a wet room when re furbishing the clean, spacious rooms.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 January 2012

Nice weekend stay in the Castlefield. Rooms are nice with a good breakfast. Friendly efficient staff will visit again

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrJAndrews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Manager at Castlefield Hotel, responded to this review, 15 February 2012
Andrew,
Thanks for your comments. Delighted your friends & yourself enjoyed your stay, the location and the team- we look forward to welcoming you back
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Paget Parish, Bermuda
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 January 2012

Booked the Castlefield for 6 nights while on vacation with a few mates. Couldnt have asked for more. Rooms were a good size and the beds were really comfy. Have to say, was a great value for what we paid. Above all, the staff and front desk were brilliant. Hannah, Anna and the crew were very kind and helpful with anything we needed. Also the location cant be beat. Next time Im in Manchester, I will be staying at the Castlefield!

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Manager at Castlefield Hotel, responded to this review, 1 February 2012
AndrewS - thanks for commenting. Delighted you enjoyed your stay and found the team, particularly the Front Desk team, helpful. We look forward to welcoming you back.
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Glos UK
Level 6 Contributor
132 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 23 January 2012

Visited this hotel for 2 nts. Booking very efficient, got a good price and a free bottle of wine for booking hotel direct over the phone not thru and website.
Abit of a maze to find the hotel reception from the carpark, as carpark is shared with the healthclub attached to the hotel and is very busy, had to queue for a space on the 2nd night.
Room was great very clean and large,(room 316). Everything you could want and reasonably priced.
Food was lovely when we ate there in the evening, typical bar food, no expensive restaurant. Breakfast adequate, full english no continental choice.
All in all a hotel worth staying in, opposite the science museum and 10 mins walk from the main shops.
Staff were excellent, for the money couldn't fault it.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Enjoy33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Manager at Castlefield Hotel, responded to this review, 30 January 2012
'Enjoy33'- glad you did enjoy your stay. A tip when arriving from the car park is to use the 'Y Club' entrance and come up the internal stairs. Y club entrance is just 40 metres from car park pedestrian gate- by the canal towpath.
The BEST AVAILABLE RATE - and the best offers- are on our own website so always go there for the best deals
Glad you enjoyed the food, spacious. clean room, location and the staff attitude- we do aim to give value for money and delighted that you found this to be so.
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manchester
Level 6 Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 January 2012

Stayed NYE 2011 room was large and clean beds were so comfy. The staff were very friendly, eficient and professional. Location is superb would advise stying around the hotel as the pubs are much better. Good breakfast small choice but all freshly cooked.

Read some of the reviews and cant believe some of the nonesense people complain about. That said the advice to ask for a room at the back of hotel facing canal is correct, as we had a front room over main road and being a light sleeper could hear the traffic. The leisure center was closed due to it being NYE when that is open it would make the hotel even better.

Only reccomendation is hotel gets better double glazing for rooms near the road. You willnot find a better value hotel in Manchester I am a mancunian so should know.

Room Tip: Eat and drink near hotel much better than city centre White horse great pub.
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lorrainewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GD127, Manager at Castlefield Hotel, responded to this review, 10 January 2012
Lorraine, thanks for your feedback- good to know that someone with local knowledge chooses the Castlefield. Personally I prefer the Ox Noble for a pint- that said there's nothing wrong with the White Horse and, as you state, the area immediately around the hotel is well served with decent pubs & restaurants - just minutes from the heart of the city
Glad you found your rooclean and the bed comfy and the team friendly and professional.
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morley leeds
Level 4 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 January 2012

This hotel has it all, brilliant location with a carpark (but have to pay for parking) and initially on arrival you think it's very good. Our room was ok, but a bit run down and these days you expect more from a city hotel. The towels were brown, usually hotel towels are white and the heating pipes were all exposed. Havn't seen that in a while. Stayed one night and had to ask for extra coffee sachets as only got one each and the mattresses were terrible. You could see the springs just under the material let alone feel them. Luckily the heating was on enough for my husband to sleep on top of the duvet instead of under it for some comfort. I was dowsed up with cold medications so did manage to sleep. I booked this through a third party with my credit card which had taken payment before our visit, but the girl on the desk insisted we had not paid and charged us again. I had to sort it out via the phone when I got home and eventually she just said sorry her mistake. Not good enough.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MorleyLeedsCaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GD127, Manager at Castlefield Hotel, responded to this review, 10 January 2012
Apologies for the problem re. payment- discussions have taken place!The building is over 21 years old so the heating pipes are here to stay at the moment.
Whole hotel controlled by remote thermostats so the temperaure has been adjusted downwards and the individual room radiators have their own thermostat.Mattress replaced.
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Bognor Regis, United Kingdom
Level 5 Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 11 December 2011

the wife and me just spent 2 nights at the castlefield,we had a few probs finding it at first,but once we did,the allowed us to use the carpark,even though we got there at 10am,and couldnt book in till 2pm,the staff on reception were great,also the young barman,{didnt like the older,bald guy,found him abit rude},sorry we didnt get the names of anyone,but we were both happy with the staff.
breakfast was just ok,the scrambled egg was lovely and hot,but the rest of the breakfast was warm at best.
the location was perfect for wot we wanted,close to the main shops,and christmas market
the room was in need of decorating,{im a decorator by trade,and re-fresh coat all round could easily be done in a days work},the bath was too small,and the shower barly worked,but we coped,wot i struggled to cope with,was the tropical heat the radiators put out,i like a warm room,but it was so hot,i was struggling abit,we turned the rads down,but that didnt make a great deal of difference.
we would stay here again should we be in manchester,but mainly for the staff and location

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pitball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GD127, Manager at Castlefield Hotel, responded to this review, 10 January 2012
Glad to hear you would stay with us again and thanks for your constructive comments- as we speak the painter is going through all rooms to tidy up and improve appearance- it is just a matter of being able to get into the rooms and having someone available to do the job.Radiator valve has been checked and fixed.
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Additional Information about Castlefield Hotel

Property: Castlefield Hotel
Address: Castlefield Hotel Liverpool Road | Castlefield, Manchester M3 4JR, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Manchester
#45 Family Hotel in Manchester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Castlefield Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
This 3 Star Manchester city centre hotel is proud to offer a warm Northern welcome to all guests, providing a relaxing haven away from the hustle and bustle of City life. We are opposite the Museum of Science and Industry and located in a beautiful and historic corner of the city centre, within easy reach of the shopping centres, theatres and attractions that Manchester has to offer. The Castlefield Hotel has a valued waterside setting adjacent to the Castlefield canal basin & Arena, and we are proud to be welcoming back happy guests for over 26 years. FREE WIFI and FREE use of our ON SITE GYM with 18m SWIMMING POOL comes as an added bonus for all. Book direct to receive fabulous deals on Hotel city breaks in Manchester. So whether you are visiting Manchester for business or pleasure, for a short break or a longer holiday, we are sure we can make your stay a relaxing and enjoyable one. ... more   less 
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Also Known As:
Castlefield Hotel Manchester

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