Booked a table for myself and my partner for her 30th birthday last night and made sure to drop a cake off before the meal and was assured that I didn't need to do anything else, the cake would be brought out at the end of the meal.
Overall the food and service was great, big portions and the entertainment was OK. Overall my partner really enjoyed it which is the main goal of the meal.
However, they forgot to bring the cake out...so I'm waiting and waiting and in the end as I'm asking for the bill and my partner has gone to the bathroom, I enquire as to where the cake is. A pretty poor/non existent apology and a rushed attempt at bringing it out. Really not impressed with the lack of communication between the staff and not happy that after no apology I had to fork out a pretty big bill to boot. Considering this was a milestone birthday I was not impressed and even though my partner enjoyed it, I left feeling a bit ripped off.
If it had not been a special occasion I would have given it a good review because apart for the lapse bit at the end, the rest of it was not bad.
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