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“Not as good as hoped”

Bella Italia Manchester Piccadilly
Ranked #243 of 2,468 Restaurants in Manchester
Price range: US$9 - US$21
Cuisines: Italian, Mediterranean
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Open from breakfast through to lunch and dinner, Bella Italia is always a popular choice in Manchester's Piccadilly. Right in the heart of the city centre, Bella Italia is a big hit with visitors to the city as well as hungry locals. Well priced Italian eats are what you'll find here, all served in the attractive rustic style dining room. Tuck into delicious breakfasts such as the Inglese (an English fry up with a few Italian touches) or coffee and pastries, or why not try the very well priced set lunch menu. The a la carte offers plenty of choice from pizzas to pastas and grilled meats and fish to salads and burgers and tasty starters. Desserts always go down a treat, especially the house dessert 'The Godfather', a mouthwatering mix of chocolate brownie, chocolate sauce, toffee, vanilla ice cream and fresh cream.
Reviewed April 4, 2018 via mobile

Unfortunately I did not enjoy the food. It was very average and missed the authenticity of proper Italian food.

1  Thank Yasmin6712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BI Guest Experi... S, Guest Relations Manager at Bella Italia Manchester Piccadilly, responded to this reviewResponded April 13, 2018

Hi Yasin

Thanks for your review and feeding this back to us.

We are sorry to hear of your experience -

We source all our ingredients from the heart of Italy, from local, family run producers from our mozzarella to our gelato, and our recipes are traditional treasures passed down and lovingly crafted from our Exec, Chef, Vittorio. All of our dishes are prepred fresh by our chefs and should arrive at your table, a true taste of Italy and to that quality; and we are sorry that you felt that this wasn’t reflected in your dish.

We will ensure that the Area Manager checks that kitchen quality controls are up to our highest standards.

In the meantime, if you would like to follow this up with us directly, please feel free to contact us at, social@bellaitalia.co.uk
Ciao for now

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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122 - 126 of 956 reviews

Reviewed April 3, 2018 via mobile

Waited over 20 minutes to order our breakfast after asking twice to have our order taken, a table of 14 and a table of 2 had there order taken before ourselves and they came in after us, we sat opposite the bar so no excuses to be ignored, as it was my Birthday we wanted a champagne breakfast as a treat, we gave up waiting to be served as paying customers you can only be ignored for so long before we gave up and decided to spend our money else where, judging by the reviews this seems a regular occurrence of bad service at this restaurant, we won't be back.

2  Thank only1ant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BI Guest Experi... S, Guest Relations Manager at Bella Italia Manchester Piccadilly, responded to this reviewResponded April 12, 2018

Hiya,

Thanks for your feedback.

We are sorry to have disappointed you during your last visit and to hear you left as a result of your experience. This doesn't sound like our usual standard. Here at Bella we pride ourselves on our attentive, friendly and accurate service and are sorry that this standard didn't match your visit.

We will make sure this is addressed with the team and that the Area Manager makes sure that service standards are being met to our high standard and with true, Bella charm.

In the meantime, if you would like to follow this up with us directly, please feel free to contact us at, social@bellaitalia.co.uk

We hope we get a second chance to welcome you back so we can wow you on your next visit.

Ciao for now,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

I came here for a meal after a long day of shopping, we ordered the carbonara and a chicken burger, the server gave me a beef burger and my mother tagallitelle, to avoid our meals being disprupted we just ate our meals, which came promptly, the service overall was good. The desserts were brilliant though. Definitely recommend churro option

1  Thank sophpea99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 31, 2018 via mobile

I had amazing time in your place, the food was delicious atmosphere very welcome and the staff very helpfull especially alex, thank you for great time and your hard work ;)

4  Thank Aleksandraa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 31, 2018

I went with my girlfriend for some last minute food, and we were definitely impressed with the service and our food. It was very busy which was understandable. Our waiter Sean was exceptional, he made sure to get us a table without booking. He made us feel welcomed and did an amazing job. Well done!

    • Value
    • Service
    • Food
6  Thank Ryan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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