We visited on 4th April 6.30pm for an unplanned dinner due to traffic in the city centre. It’s been over 3 years since we ate here but it clearly has gone dramatically down hill. The only way I can describe the waiter who took our drinks order is dumb & clueless. Just to place a drinks order was like pulling teeth and it should never be that difficult and he didn’t even know what lagers they stock !!! Then to add fuel to the fire it was around 40 minutes before we received our drinks. The pathetic excuse was they are busy when actually there were only 5 other tables in the restaurant. When the pickle tray arrived it
was a royal mess. We then had a wait of over an hour before food arrived with no apology !! I am punjabi so ordered the chicken & okra dish and my husband ordered tandoori main but the jalfrazi sauce was disgusting. It was covered it oil and the cream had so,it. Mine was even worse and an insult to traditional punjabi food. Waiter was not interested so we paid the £50 bill just to get out of there . The waiter then had the cheak to ask if I wanted my £12 change back. We always tip well and it’s been over 8 years since we dined out and never left a tip. There is no justification for the poor / slow service and wait for the food when it wasn’t busy. We are not people who refuse to pay for such bad food but we just wanted to get out of there especially there was no gesture of good will from the staff. We will not setting foot in any of the east is east restaurants in the north west as this tops as the worst and most expensive meal we have had ever. We will be sticking to go to purple lounge in Worsley every week because the food & service is 5star and never had an issue in the 10 months they have been open.
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