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“Avoid horrendous food and service”

eastZeast - Riverside, Manchester
Ranked #68 of 2,499 Restaurants in Manchester
Price range: US$20 - US$39
Cuisines: Indian, Pakistani, Wine Bar
More restaurant details
Restaurant details
Dining options: After-hours, Dinner, Lunch, Delivery, Reservations
Description: Welcome to the home of authentic Punjabi cuisine! eastZeast are a multi award winning restaurant chain with various locations across the North West.
Reviewed April 4, 2018

We visited on 4th April 6.30pm for an unplanned dinner due to traffic in the city centre. It’s been over 3 years since we ate here but it clearly has gone dramatically down hill. The only way I can describe the waiter who took our drinks order is dumb & clueless. Just to place a drinks order was like pulling teeth and it should never be that difficult and he didn’t even know what lagers they stock !!! Then to add fuel to the fire it was around 40 minutes before we received our drinks. The pathetic excuse was they are busy when actually there were only 5 other tables in the restaurant. When the pickle tray arrived it
was a royal mess. We then had a wait of over an hour before food arrived with no apology !! I am punjabi so ordered the chicken & okra dish and my husband ordered tandoori main but the jalfrazi sauce was disgusting. It was covered it oil and the cream had so,it. Mine was even worse and an insult to traditional punjabi food. Waiter was not interested so we paid the £50 bill just to get out of there . The waiter then had the cheak to ask if I wanted my £12 change back. We always tip well and it’s been over 8 years since we dined out and never left a tip. There is no justification for the poor / slow service and wait for the food when it wasn’t busy. We are not people who refuse to pay for such bad food but we just wanted to get out of there especially there was no gesture of good will from the staff. We will not setting foot in any of the east is east restaurants in the north west as this tops as the worst and most expensive meal we have had ever. We will be sticking to go to purple lounge in Worsley every week because the food & service is 5star and never had an issue in the 10 months they have been open.

Thank BainsM28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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274 - 278 of 1,480 reviews

Reviewed April 4, 2018 via mobile

We decided to go here for a birthday meal, did not regret it one bit, the atmosphere, the food, and staff are all on job! Zeeshan our Waiter made it easier and looked after us even with our special requests! Good fella!

Thank Raihan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018 via mobile

My self and my partner visited east z east for a meal service was great food was on time and cooked perfectly, thanks to zeeshan for the great service.

Thank Zubair K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

Zeeshan & kay are amazing the best of the best cake was amazing and so was there service little Huns they are xxxx

Thank Ellen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

Zeeshan & kay amazing staff food very very good , will come back for sure.highly recommended this place

Thank Chantelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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