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“Comfortable apartment in excellent location.”

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Citadines Strasbourg Kleber
Ranked #42 of 131 Hotels in Strasbourg
Reviewed 28 October 2017 via mobile

The cost/value ratio was very good. Citadines is an easy level walk from the railway station, right in the middle of excellent shops, bars etc. Our apartment was a studio and it was very compact but with ample storage space. It was easy to prepare simple meals in the galley kitchen. The hotel itself is getting a bit old and tired in parts, and I agree with another reviewer who said a deep cleaning (carpets, skirting boards etc) wouldn't go amiss. Having said that, the bathroom, kitchen and bed linen were all very clean. Comfortable and mainly quiet - our room looked down on a small courtyard. The staff are very helpful and pleasant. We didn't have a washing machine but for a few euro there is a self service laundry room. And little things like a shopping buggy and laundry basket are provided which are very helpful touches. You can also help yourself to coffee or tea each afternoon in the lounge.

Stayed: October 2017, travelled as a couple
Thank SydneyTeviot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded 3 November 2017

You were kind enough to share your experience and we would like to thank you for that. Your comments are extremely important as they provide an additional motivation for us.
It is always rewarding to hear about what a great job our staff does, offering the best service by being attentive, helpful, efficient, polite and friendly.
We hope to see you again in one of our citadines Properties.

Christian

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4 - 10 of 334 reviews

Reviewed 25 October 2017

I loved the Citadines property because of the comfortable apartment. Even though the rooms were basic and it wasn't luxurious, the place was value for money. The breakfast spread was great with coffee and tea all day and the kitchen was well equipped. The location was the best part as everything was a short walk away and very accessible. There are many nice places to eat and shop in the vicinity. Highly recommend the property as it's economical and comfortable. It's great especially for families as there is a living room, kitchen and ample space.

  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Vaaridhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded 3 November 2017

We were delighted to learn that you enjoyed your stay with us.
At the same time, we are happy to have met your expectations in service standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.

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Reviewed 15 October 2017

We stayed for 4 nights in mid October in a third floor room with small kitchen with hot plate, microwave, dishwasher and good sized fridge. In the bathroom there was a washer drier. The hotel provided underground parking which despite driving a fairly large car was very convenient. However getting to the hotel by car requires you to go through a no entry sign which states on a small sign underneath except for authorised and then a bit of a circuitous route to get to the parking. The hotel reception does give you some help with this, but be prepared for a good 20 minutes extra to find out how to get in. However car parked up and we enjoyed the many delights that Strasbourg had to offer. Fantastic visit.

Room Tip: Room 319 was a good room
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Melrosemark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded 6 November 2017

Thank you for your feedback, we are delighted to see that you had a good stay among us, and look forward welcoming you again in our property.

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Reviewed 1 October 2017

Remember to bring the credit card you booked with, to avoid difficulties in checking in - we were told it's a legal requirement to show it as part of checking who you are, even if you have already paid and bring confirmation of that!

Room Tip: Upper floors very quiet
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  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Sarah62_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded 6 November 2017

Dear Sarah,
It is only for security reason :Your security.
To prevent someone from retrieving your card number and use it to pay (to book an hotel for example) on internet.
Best regards

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Reviewed 27 September 2017

Staff was able to help with questions- good English as well. Room was clean and housekeeping was friendly and efficient. Location is good, quiet but convenient. Train station is close to the hotel. Highly recommend Good value for the cost.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nich0lashk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded 28 September 2017

Thank you for your on line feedback.
We were delighted to learn that you enjoyed your stay with us.
At the same time, we are happy to have met your expectations in service standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2017

The apartment was very clean and we particularly liked the kitchen. You could easily use it to cook meals. The apartment is in a great location. You can easily walk to the cathedral and petite France which are the main tourist areas.

Stayed: September 2017
Thank Amanda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded 27 September 2017

Thank you for your feedback, we are delighted to see that you were satisfied with your stay, we hope to see you again at Citadines!

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Reviewed 7 September 2017

Easy walk from station and to all sights in the city. Lovely staff who couldn't be more helpful. Spacious quiet room with nice aspect over the courtyard, and a window you could open fully for fresh air. Well equipped kitchenette and good wifi.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded 20 September 2017

Thank you for your on line feedback.
We were delighted to learn that you enjoyed your stay with us.
At the same time, we are happy to have met your expectations in service standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citadines Strasbourg Kleber

Address: 50 rue du Jeu des Enfants, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg > Petite France Nord Ouest
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #42 of 131 Hotels in Strasbourg
Price Range: $100 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Strasbourg Kleber 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Citadines Strasbourg Kleber Hotel Strasbourg
Citadines Hotel Strasbourg

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