We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (387)
Filter reviews
387 results
Traveller rating
91
174
90
21
11
Traveller type
Time of year
LanguageAll languages
More languages
91
174
90
21
11
Show reviews that mention
All reviews living room great location small kitchen long term stay microwave convection oven prepare simple meals one bedroom apartment ample storage space self service laundry comfortable apartment hotel provided clean towels the main tourist car park central location croissants public transport
Filter
Updating list...
27 - 32 of 387 reviews
Reviewed October 25, 2017

I loved the Citadines property because of the comfortable apartment. Even though the rooms were basic and it wasn't luxurious, the place was value for money. The breakfast spread was great with coffee and tea all day and the kitchen was well equipped. The location was the best part as everything was a short walk away and very accessible. There are many nice places to eat and shop in the vicinity. Highly recommend the property as it's economical and comfortable. It's great especially for families as there is a living room, kitchen and ample space.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank globetrottingourmand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded November 3, 2017

We were delighted to learn that you enjoyed your stay with us.
At the same time, we are happy to have met your expectations in service standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 15, 2017

We stayed for 4 nights in mid October in a third floor room with small kitchen with hot plate, microwave, dishwasher and good sized fridge. In the bathroom there was a washer drier. The hotel provided underground parking which despite driving a fairly large car was very convenient. However getting to the hotel by car requires you to go through a no entry sign which states on a small sign underneath except for authorised and then a bit of a circuitous route to get to the parking. The hotel reception does give you some help with this, but be prepared for a good 20 minutes extra to find out how to get in. However car parked up and we enjoyed the many delights that Strasbourg had to offer. Fantastic visit.

Room tip: Room 319 was a good room
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Melrosemark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded November 6, 2017

Thank you for your feedback, we are delighted to see that you had a good stay among us, and look forward welcoming you again in our property.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 1, 2017

Remember to bring the credit card you booked with, to avoid difficulties in checking in - we were told it's a legal requirement to show it as part of checking who you are, even if you have already paid and bring confirmation of that!

Room tip: Upper floors very quiet
Date of stay: September 2017
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Sarah62_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded November 6, 2017

Dear Sarah,
It is only for security reason :Your security.
To prevent someone from retrieving your card number and use it to pay (to book an hotel for example) on internet.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 27, 2017

Staff was able to help with questions- good English as well. Room was clean and housekeeping was friendly and efficient. Location is good, quiet but convenient. Train station is close to the hotel. Highly recommend Good value for the cost.

Date of stay: September 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nich0lashk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded September 28, 2017

Thank you for your on line feedback.
We were delighted to learn that you enjoyed your stay with us.
At the same time, we are happy to have met your expectations in service standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2017

The apartment was very clean and we particularly liked the kitchen. You could easily use it to cook meals. The apartment is in a great location. You can easily walk to the cathedral and petite France which are the main tourist areas.

Date of stay: September 2017
Thank Amanda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Manager at Citadines Strasbourg Kleber, responded to this reviewResponded September 27, 2017

Thank you for your feedback, we are delighted to see that you were satisfied with your stay, we hope to see you again at Citadines!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews