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Couvent des Franciscains
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Reviews (247)
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All reviewsclean roomsdecent choicelate arrivalsmall hotellounge areatriple roomthe main train stationan easy walkbed was comfortablenext morningwould stay here againwifireceptionparkingcathedralfrenchfrance
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13 - 18 of 247 reviews
Reviewed December 30, 2015 via mobile

We stayed there for one night with family and friends. Room average, service poor. No hot water in the evening.
Woman at the desk complained of the trash we supposedly left in the lobby.
Only good thing was the location next to the center of the city.

Stayed: December 2015, travelled with friends
Thank LockoFfm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sebastien d, Gérant at Couvent des Franciscains, responded to this reviewResponded February 1, 2016

Dear Guest,

I would like to thank you for taking the time to share your comments concerning your last stay in our hotel.

Nonetheless I was sorry to learn of your last stay at the Couvent du Franciscain which did not meet with your expectations. I do hope I may have an opportunity to make up for your disappointing experience and remain available to extend every assistance in coordinating your future visit to the hotel.

My best regards,

Sébastien Denys

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 24, 2015 via mobile

Very good value for money. Reception and rooms are clean and modern. Bathroom looked renewed and was very clean. The room was small. Bed was comfortable. Location is quite central, cross the bridge by foot and you are downtown. Parking is nearby. Staff was friendly and professional, there is a small bar in the reception area to have a coffee or sth.

Try the Libanese small restaurant next door for a lunch or a simple dinner.

Stayed: December 2015, travelled as a couple
1  Thank zainouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sebastien d, Gérant at Couvent des Franciscains, responded to this reviewResponded February 1, 2016

Dear Guests,

Thank you for your kind comments and compliments on Tripadvisor!

We are delighted that you appreciated our hotel and our wonderful location.

I hope we will continue to be your home from home whenever you are in Strasbourg.

I hope to welcome you personally for your next stay at the Hotel Couvent du Franciscain.

Best regards,

Sébastien Denys

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Reviewed October 14, 2015

Stayed here 4 nights in August with a friend, but delayed my review until I had made visit booked for early this month when I stayed 4 nights at Hotel Comfort, with partner. Of the two, I found Couvent Franciscains infinitely better. We got a good deal, so paid very little more, but in fairness, the price seems usually to be higher. It is an easy walk from the main train station, with 24 hr reception, which is very useful as the flight in, followed by shuttle bus if no train, can mean quite a late arrival. (Cross station concourse, keep going until the canal, turn left and walk beside canal to Quay Kleber, which has rue du Faubourg-de-Pierre on the left and the hotel is set back a short way up on the right. In all, about 15min max.)
The reception and breakfast room staff are pleasant and helpful. There is a large and comfortable seating area and a reasonably priced beer can be purchased late evening - which is useful as we found no bars open past about 10pm in the immediate area. The breakfast room was attractive and the continental breakfast nice, with decent bread and a DIY egg boiling machine.
Our room was small, but this is typical of similar French hotels I've stayed in. Most importantly it was very clean and airy with a modern bathroom and constant hot water. Beds were comfortable, and we had no problems from noise, in or outside. Free wi-fi connection was good.
The walk into the centre of the old town was enjoyable and not too long - usually around 15 mins, but we varied our route by crossing the canal by different bridges, each one adorned with lovely flower baskets (which are still in bloom in October).
Loved Strausbourg. (Take the seediness out of Amsterdam and the tweeness out of Bruges and what remains is Strasbourg, I think) and recommend this hotel for convenience, comfort and - so long as you shop round - a very good price.

  • Stayed: August 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank UkAnnalondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sebastien d, Gérant at Couvent des Franciscains, responded to this reviewResponded February 1, 2016

Dear Guest,

Thank you!

What wonderful words to bring in the new year!

We are thrilled that we were able to meet and hopefully exceed your expectations and we impatiently await your return for your next stay.

Best regards,

Sébastien

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Reviewed August 17, 2015

Very cozy hotel placed closed to the center of Strasbourg which you easily can reach by foot. Excellent breakfast in a surprisingly nice cellar. Lucky to get one of the parking spaces in a safe parking house.

  • Stayed: July 2015, travelled with family
    • Cleanliness
    • Service
1  Thank Joan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sebastien d, Gérant at Couvent des Franciscains, responded to this reviewResponded February 2, 2016

Dear Joan R,

Thank you so much for taking the time to share your experience at the hotel Couvent du Franciscain.

It is a pleasure to know that you were pleased by the service provided by our staff as well as the location of the hotel, which is indeed very central.

I was thrilled to share your wonderful feedback with all the teams as it is very rewarding for all of us to read such comments.

The entire Couvent du Franciscain team looks forward to the pleasure of welcoming you back to the hotel very soon.

Sincerely,

Sébastien Denys

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Reviewed July 30, 2015

Can't believe how reasonable this hotel was for the standard we got - definitely a very *high* 3 star! Our room was lovely, clean and blissfully cool in the 35 degree heat which we were blessed with when we visited Strasbourg. Good location - an easy ten or fifteen minute walk to the cathedral and surrounding landmarks. The continental breakfast was very good (good croissants as you would expect!) and the staff were friendly and helpful. I would definitely recommend, and especially for the money we paid, it was a bargain!

  • Stayed: July 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Jenniferwrenifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sebastien d, Gérant at Couvent des Franciscains, responded to this reviewResponded February 2, 2016

Dear Guest,

Thank you very much for taking the time to write such nice comments following your stay at Le Couvent du Franciscain in Strasbourg.

It is a pleasure to read your kind words about the service provided by our staff as we take pride in making our guests’ stay the most enjoyable and memorable one.
I am also delighted to know that you enjoyed the hotel itself and its ideal central location.

Le Couvent du Franciscain team looks forward to welcoming you again soon,

Sincerely,

Sébastien Denys

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