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oztraveller102015
Sydney, Australia
Comfortable hotel in good location with excellent staff, helpful service & excellent communication
5.0 of 5 bubblesReviewed Sep 29, 2023
We stayed here in early September, at the start of a self-guided bicycle tour of Alsace and region. The hotel could not have been more communicative and helpful. The Manager, Aileen was exceptional. Great attitude and persona. Nothing was too much for her to solve. We are so grateful to her and her 'can do' attitude. We had bikes to unpack and a transport van to park etc. which went smoothly thanks to her, The staff were exceptional: friendly and helpful. The hotel was in a good location for walking into the old town. It was just at the edge of the old town which meant you could access the hotel with your car (or van in our case). Impossible in old town for any stress free driving !. Very narrow streets. Parking at the hotel was good. The room was small but comfortable, had a mini fridge and air conditioner (it was a bit hot in September, although conscious of envirnmental impact). Brekfast was great. Lift access is possible. A very positive experience.
Date of stay: September 2023
Room Tip: Good hotel for base and if you want to park a car/small van
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Aline Gossé, Directeur général at Hôtel D Strasbourg, responded to this review
Responded Oct 6, 2023
Dear Rose and Robert,

we are so glad to read your excellent comment. It was a pleasure to welcome you, and to be able to talk so many times with you.

We are glad that you enjoyed our rooms and our perfect location in the city center of Strasbourg. We are glad that you enjoyed breakfast as well, and all our services.

I want to than you personnaly for your compliments, and wish you all the best for your future trips to discover the world!

Sicnerely,
Aline Gossé,
hotel manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,456)
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All reviews quiet street nice hotel recommend hotel great boutique comfy bed perfect stay rooms are modern parking garage deluxe room nice breakfast city trip city centre old town minute walk an easy walk sauna cathedral
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3 - 8 of 1,456 reviews
Reviewed September 5, 2023 via mobile

Very nice hotel in a very good position, close to the center of Strasbourg.
Very beautiful room, clean and with many design particularities.
Breakfast according to the expectations, with local fresh products.
Personnel very kind and nice, always available for whatever your needs are.
We will definitely go back there.

Date of stay: August 2023
Trip type: Travelled as a couple
Thank C8818DJmariol
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aline Gossé, Directeur général at Hotel D Strasbourg, responded to this reviewResponded September 7, 2023

Dear Mario,

thank you so much for your excellent comment. It is a pleasure to see you were satisfied of your stay.

We are indeed located in the city center, only 10mn away from the Cathedral but in a quiet neighborhood.

We are glad that you enjoyed your room and our buffet breakfast. Also, thank you for your compliments to our team, we will share them with them !

We are already looking forward to welcome you again,
Sincerely,
Aline Gossé
hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 6, 2023

Excellent hotel. Close to everywhere in the city. The hotel staff is very welcoming. No further words are needed. Comfortable rooms, very good breakfast. Especially suitable for religious Jews. Close to kosher restaurants and synagogues.

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank eli0711
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauriane F Chef de Réception, Service clients/Réception at Hotel D Strasbourg, responded to this reviewResponded July 13, 2023

Dear ELi,
Thank you for your comment regarding your recent stay with us.
We appreciate to read that you enjoyed our staff kindness our location next to the city and our good breakfast.
We were glad to welcoming you in our house, it was a pleasure to meet you.
We hope to welcoming you for your next trip in Starsbourg!
Warm regards,
Lauriane FASSEL - Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 30, 2023

If you count on calm, quiet place to relax after heavy day and you like stylish interiors with a little bit oriental ambiance, you like to be accompannied by customer - orienteted and helpful personnel - it is just place to choose. Worth to add exceptionally good breakfasts with make a difference for the day.

Date of stay: June 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Flyer41985238411
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emilie GUILLOU, Ventes at Hotel D Strasbourg, responded to this reviewResponded July 11, 2023

Dear Guest,

We would like to Thank you for taking the time to leave your review.

We are delighted to hear from you!

We do our utmost to ensure that all our guests leave delighted with their experience at our hotel.

You were delighted with our breakfast service... we could not thank you enough for mentioning it.
It is true that we choose good products and we favor local businesses renowned in the region so that this precious moment could help you start a pleasant day.
You describe perfectly our values of friendliness and helpfulness, which we hope will make our customers happy, as you have described so well.

Looking forward to welcoming you soon ...

Sincerely Yours

Sophie Altintas
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 12, 2023

good location - top room -friendly staff -breakfast is fine - fitness and spa available...
very nice bathroom - good wifi! - if you travel by car ... can park safe inside hotel (25€/night) - available bikes for the guests ...

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank hansgC4333HX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauriane F Chef de Réception, Service clients/Réception at Hotel D Strasbourg, responded to this reviewResponded May 23, 2023

Dear Customer,

Thank you for taking time to share your impression about your recent stay in our establishment.
We are glad to read that it was a perfect stay for you!
We hope to have the pleasure to welcoming you soon in Hotel D. Strasbourg.

Best regards,

Lauriane F.
Front Desk Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 9, 2023

We loved our stay at Hotel D. The Hotel was in a great location, a little away from the city center but close enough to walk to. The Hotel was immaculately kept up with a very nice breakfast bar. Our room was the best. We stayed in the executive suite which was well worth it. The bathrooms had plenty of counter space and we each had our own sink. The bed was very comfortable. We had windows that we could open and a sitting area.
The staff was fantastic, they were very friendly and informative. Antonin and Justine helped us with our checkout and made it very pleasant we had a slight issue that was resolved.

Room tip: Great for two people.
Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank lorg2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauriane F Chef de Réception, Service clients/Réception at Hotel D Strasbourg, responded to this reviewResponded May 23, 2023

Dear Customer,

Thank you for your great comment about your recent stay in our establishment.
We are glad to read that you had a wonderfull stay with us and that you enjoyed the Executive Suite and his equipments.
Thank you also for your nice review about our friendly staff, they were very touched by your thanks.

We hope to have the pleasure to welcoming you soon in Hotel D. Strasbourg.

Best regards,

Lauriane F.
Front Desk Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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