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Reviewed September 29, 2020

great staff appaling management

after 20 days staying her over 2 months i was ejected

i met the manager 1 time for 3 minutes despite 5 requests

many techinal problems and poor covid awareness

needs new management

Room tip: Dont stqy here until management changes
Date of stay: September 2020
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank JoCONNOC2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 15, 2020

It was a stopover night on the way to Spain. Good and safe parking area (good if you have a loaded car).

The room was confortable, but the door closer was broken and everytime we opened the door the whole corridor heard it - a really no-go for a 4 star hotel.

Really poor restaurant. No choice of drinks .I was hoping I could taste some interesting Bordeaux wine, All they had was the "House wine" which was probably some cheap Lidl wine.

Breakfast had a good choice of fruits, cheap cheese and cuts.

Next time, Ibis might do the job for a better price.

Date of stay: August 2020
    • Location
    • Sleep Quality
    • Service
Thank Mundi_traveller1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 1, 2020 via mobile

I would imagine this hotel is on point if you are visiting Bordeaux for a conference. As a tourist it was good, but some elements missing. Parking, cleanliness, room size all great.

Service was exceptionally helpful and Hassom on the front desk a particular help and support in navigating a few translation issues.

Access to downtown Bordeaux is really easy by tram, one line, reasonable in cost and circa 20 mins. However late night travel as a women to the end of the line was intimidating and I would not do it alone again.

The room is large and cleanliness great, poorly designed! Lack of plugs and lighting the main concern. You have to chose one or the other if curling your hair!

Date of stay: September 2020
Trip type: Travelled as a couple
2  Thank Rmac1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 17, 2020 via mobile

Room was dirty and bathroom without shower screen . Windows were not closing very well , so room was far from sound proof.
Hotel needs to be renovated.
Breakfast was average.
Staff was friendly.
Private parking available and location was close to tram / bus. Depending on how busy it is it will take between 20 and 30 min to city center.

Date of stay: August 2020
Trip type: Travelled as a couple
2  Thank aaa12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 4, 2020 via mobile

Booked for one week once travel restrictions were lifted from Switzerland to France. Masks compulsory in all public indoor areas and alcohol gel was always readily available on entry, at the elevators and in the dining area. It felt well organized and safe. Only one person or one family group allowed in the elevators at a time. If you are able there are only four floors so it is always possible to use the stairs.
There is a kettle in the room so hot drinks are possible plus bottled water is provided every day in the refrigerator in the room. At the moment room service is not possible but you can collect drinks and food and it take to your room. Staff were so friendly and helpful. The pool was clean and didn’t disappoint. Tram outside takes you straight to the city center. All in all a great stay :-)

Date of stay: July 2020
Trip type: Travelled as a couple
Thank V3394WJannab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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