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All reviews sofa bed studio apartment laundry room nespresso machine pay euros walking distance to the beach beds were comfortable parking space grande plage minute walk hotel du palais free wifi excellent location supermarket reception charles
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Reviewed June 20, 2018 via mobile

This place is difficult to find for a start, then the welcome & briefing is ordinary. The apartment was fine but noise insulation is non existent. Wooden floors mean you can hear all movement upstairs, so sleep quality is poor.
Reception staff help apparently reluctantly & give the impression of doing the minimum possible.
Someone who runs this place actually needs to put themselves in their customer’s shoes.
Just a thought.
Not recommended

Stayed: June 2018, travelled as a couple
Thank d_jones25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 8, 2018

Room Tip: Don't pay extra for a balcony as a lot of the rooms face north and don't get any sun! Only any use if you are a smoker!
  • Stayed: May 2018, travelled solo
    • Value
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Review collected in partnership with Pierre & Vacances Center Parcs
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SocialRoomPVCP, Guest Relations Manager at Pierre & Vacances Premium Residence Haguna, responded to this reviewResponded June 14, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 31, 2018

High quality residence in the center of Biarritz. At this time there happened to be lots of street construction works in the town creating trafic obstacles.However Biarrittz offers lots of restaurants and beautiful beach area.

  • Stayed: May 2018, travelled as a couple
    • Value
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Review collected in partnership with Pierre & Vacances Center Parcs
Thank 294ilkkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 10, 2018

The street was under construction and we could not really take the car out of the car park (which was supposed to be included in the fee, by the way, but we were charged for). Terrible attitude by the reception manager. Incredibly rude. She shouted at us and threatened us -not the kind of behvaviour one expects when going on holidays, to be honest. We felt cheated all throughout our stay, with several hidden costs here and there. Terrible experience.

Room Tip: Go find another accomodation!
  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with Pierre & Vacances Center Parcs
Thank franciscomataand2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 7, 2018 via mobile

This holiday facility is well located and has paid parking.
Spacious apartment with kitchen fully equipped including Nespresso machine.
Need to buy the capsules from reception.
Everything is there.
Walking distance to the Grande plage.

Stayed: April 2018, travelled with friends
Thank Nathaly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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