when we arrived in the early evening after a hard days driving we were told there was no booking for us and the hotel was full. We had a confirmation pre paid voucher but they just told us the hotel was full and our booking had been cancelled.
We were rebooked into hotel Fesch; a nearby hotel but would have to carry our luggage as there was no taxi access. Being away from home for some months we had heavy luggage and doing this was no mean feat. The new hotel was helpful and the room fine. we had to reverse the procedure in the morning as Napoleon had found us a room. Hotel Fesch however insisted hotel Napoleon sent a porter which they did and we just had to carry our hand luggage and tip the porter;
It turned our our hotel had made a ,mistake and they found our booking!!!
They put us in a room the size of a pocket handkerchief and there we stayed for four nights;
We are extensivly travelled and aware mistakes happen. It was only through the efforts of our travel agent this problem was resolved but not to our satisfaction. The hotel could at least have given us a decent sized room;
Breakfast was ok with helpful and friendly staff. Location good with nearby if difficult parking available.
Would not recommend this hotel. they were unhelpful and unfriendly. would however; recommend Hotel Fesch
- Official Description (provided by the hotel):
- For people interested in sight seeing and business travel,Hotel Napoleon located in Ajaccio city center,a few steps away from congress meeting place,combines expected comfort of a three star,attractiveness and services of a provincial hotel: Sound proof and air conditioned bedrooms,digital channels TV,canal +,free wifi access,individual safe,hair dryer. Open all the year round. ... more less
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- Also Known As:
- Napoleon Hotel Ajaccio
- Hotel Napoleon Ajaccio, Corsica