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All reviews town centre free parking across the river medieval city the location is perfect shower gel nice hotel within easy walking distance terrace
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Reviewed July 6, 2018

Desk personnel very friendly and helpful. One restaurant service person not very good, the youngest tried hard. Food in restaurant very poor, beefburger shoeleather, for €17,00. There's a frequented restaurant across the road in the park - Go there!
Room was far too hot, opening windowno help. Aircon antiquated and very slow.
Breakfast was good, frienly waiter, scrambled eggs were delicious.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank jrhullah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 12, 2018

Mercure is a class above same group's Ibis, but only slightly more expensive. This Mercure hotel is situated excellently adjacent to the old medieval city, inside it, motor traffic is not easy. Its rooms are large and well insulated against noise, their bathrooms are spacious and the breakfast was excellent. The no cost parking lot is an asset in an area where it is hard to find a place to park.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank NielsFrederiksberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h1220-gm, Client Service Manager at Mercure Besancon Parc Micaud, responded to this reviewResponded June 22, 2018

Dear NielsFrederiksberg,

We would like to thank you for reviewing your stay at the Hôtel Mercure Besançon Parc Micaud.

It is a pleasure to know you enjoyed your visit as well as the services provided, such as breakfast. We will make sure your compliments are shared with our team.

We are looking forward to welcoming you again.

Yours sincerely,

Bénédicte J
Mercure Besançon Parc Micaud

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 21, 2018 via mobile

This hotel is good for a business trip, but don’t expect to be impressed.

Positive points:
- Friendly staff, always available.
- Calm atmosphere.
- Ample parking lot.
- Location at walking distance to city center.
- Fair price.
- Ok breakfast (not included)
Negative points.
- AC wasn’t working. I had to open the window.
- Cleanliness could be better.
- Small bathroom. Not much space for putting stuff.

Stayed: April 2018, travelled on business
Thank Gus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h1220-gm, Client Service Manager at Mercure Besancon Parc Micaud, responded to this reviewResponded June 24, 2018

Dear Gus S,

Thank you for taking the time to review your stay at the hôtel Mercure Besançon Parc Micaud.

Please, accept our apologies for the technical problems you encountered in your room. We will be more vigilant in order to provide you with improved services. We are sorry you were not satisfied with your room. If you wish, you may ask for a superior room for your next booking, it could suit your requirements better. We hope you enjoyed your stay nevertheless.

It is a pleasure to know you liked the atmosphere and location of our establishment. We will make sure your evaluation is shared with our team.

We are looking forward to welcoming you again.

Yours sincerely,

Bénédicte J
Mercure Besançon Parc Micaud

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 23, 2018

Looking online this hotel shows modern rooms. I'm not sure where those rooms are but mine was painfully outdated. The bathroom had a shower curtain that was not long enough to cover the whole shower and as much as I tried water always ended up on the floor. Spending $16 euros for breakfast seemed steep but I ate at the hotel (1st morning) just for convenience so I could hurry into the office. The breakfast was extremely disappointing . The mixed fruit in a bowl was canned pineapple and apples. Very few pastries, bread, cold meats, cereal, and some very strange looking eggs. This breakfast was a complete rip off. The online pictures show coffee machines in the rooms with pods for espresso. My room had a hot pot with pouches of instant coffee --yuck!! The hotel is in a great location, easy to walk to many restaurants and stores. The parking was also very easy, I was happy to be able to park in a lot and not on the street. For Americans, driving around Besancon can be quite difficult. My navigation system from the rental car place did not have many of the areas I needed to drive mapped. It is very difficult sometimes to even tell if you are on a street or alley or one way street. I did not enjoy driving in Besancon---it was very stressful and I was lost a lot!

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Service
Thank travelvacation123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h1220-gm, Chargée de clientèle at Mercure Besancon Parc Micaud, responded to this reviewResponded June 26, 2018

Dear travelvacation123,

Thank you for taking the time to review your stay at the hôtel Mercure Besançon Parc Micaud.

We are truly sorry to hear you were disappointed by your visit. Your observations were taken into account. Our main objective is your satisfaction, therefore we will be working hard to ensure you are provided with a high-quality service. Thank you again for helping us reach this goal by pointing out what you think should be improved.

We are looking forward to welcoming you again.

Yours sincerely,

Bénédicte J
Mercure Besançon Parc Micaud

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 31, 2017

This hotel has a very pleasant location. Try to get a room that faces the river. They are not necessarily a higher category. The rooms were clean, everything worked perfectly, but the shortage of English language TV channels annoyed me.

The restaurant does not have an outside terrace, and the menu offered very little choice. In consequence I only had dinner once here during my 5 day stay. Most probably the hotel cannot compete with the Joa Casino restaurant next door, which DOES have an outside terrace, and much more menu choice.

Hotel staff were polite and helpful. They cannot be faulted.

Room Tip: Avoid rooms, where the last 2 digits of the room number are 11 or higher. These rooms are smaller.
  • Stayed: August 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Oktopus_Ken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h1220-gm, Responsable relations clients at Mercure Besancon Parc Micaud, responded to this reviewResponded October 17, 2017

Dear Guest,

thank you for sharing your experience!

We just regret that we did'nt meet your expectations.

our restaurant is a real value and our team work hard to satisfy
the guests.

best regards,

Mickael.L

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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