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All reviews murphy bed roissy bus auber station galeries lafayette printemps department store studio apartment radio cd player havre caumartin main living area large fridge close to the airport small hall great location full kitchen vacuum cleaner cooking facilities kitchen area
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Reviewed April 3, 2018 via mobile

Location was great, close to a few different train stations/buses also walking distance to the Galeries Lafayette. The staff were friendly and helpful. Our room should have been 3pm check in we were told it wouldn't be ready until 4 so we got back at 4 and told still not ready looking at 4:30, staff were very apologetic and offered us some water and we were gifted some chocolates and a bottle of wine for the inconvenience. We weren't the only people who had their rooms delayed the reception was full of people. The room was quite small, bed was a pull down so mattress wasn't great and as we faced the street even with the windows shut was quite noisy. Over all can't fault the staff as they were very helpful, if you are looking for a central location it's a good hotel.

Stayed: March 2018, travelled as a couple
Thank cburge87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ADAGIO-OPERA, General Manager at Adagio Paris Opera, responded to this reviewResponded April 6, 2018

Dear cburge87,
Thank you for taking the time to send us your comments and we also would like
to thank you again for your patience at your arrival.
I would like to apologise for the inconvenience you experienced during your stay and that your apartment did not live up to your expectations.
For your next stay with us do not hesitate to request an apartment facing courtyard, which will be on the quiet side, please note that we do have different size of apartement in you want more space.
Thank you again for your feedback and we hope to see you again soon and serve you better.


Kind regards,

Line JUSTON
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018

The location is excellent near many attractions. Staff is helpful but not always capable of solving problems which arise as a result of poor maintenance and cleanliness. The one bedroom apartments are comfortable but there are many varieties which you don't know about until you arrive (for example duplex apartments). The kitchens are well stocked with utensils but, depending on the room, there isn't always enough cupboard space for clothes. Last but not least, breakfast is slightly more than continental but still costs 12 Euro - again you don't know this until you arrive.

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Menahem J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ADAGIO-OPERA, General Manager at Adagio Paris Opera, responded to this reviewResponded April 6, 2018

Dear Menahem J,
Thank you for taking the time to share your experience and give us a feedback of your stay with us.
I would like to apologise for the inconvenience you experienced during your stay.
We attach a great deal of importance to correcting any errors that occur, and your remarks regarding the general maintenance and the breakfast variety have therefore been duly noted.
We are currently working on enhacing our breakfast offer.
We hope that for you next stay with us, we will offer you a better experience that will reach your expectations.

Kind regards,

Line JUSTON
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 27, 2018

We needed space for 6 people. We booked two apartments which were designed for 4 people each. The apartments were on the 5th floor ( top floor ), they were on two floors with a staircase leading to a separate bedroom and a toilet. The downstairs consisted of a small hall, bathroom, a main living area with a large sofa bed and a kitchen which was perfectly adequate. There were two large windows which opened onto a balcony which had a view of the rooftops of Printemps.
We have stayed at this hotel before and the main attraction is the great location. it is on the doorstep of the great shopping street Boulevard Haussman and only a short distance from Opera Metro station or Auber RER station.
The hotel is now suffering from the inevitable scuffs and marks which all hotels incur during their normal business. It is probably coming to the point of needing refurbishment. The staff that we encountered were excellent, although they appeared to be a little overwhelmed on Sunday afternoon with check-ins, however, this did not affect us.

Room Tip: Can only say that top floor rooms are good.
  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank SaleBazzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 11, 2018

I stay in the area a lot as we attend many concerts and events at the Olympia Hall. For a change we thought we would choose an Apparthotel instead of a proper hotel because it would offer more space and would be cheaper. In particular we had seen on the pictures that there was a lounge area with a sofa and a table in the room, which would be handy as we would need to wait a few hours in the warm. On arrival, checkin was chaotic, the room was far smaller than anticipated and did not have the sofa/lounge that is clearly shown in the picture on the room description on the Accor website.

We didn't make use of the kitchenette but frankly I wonder what you can actually cook on it. It has a dishwasher though. Very strange.

Breakfast was okay but the egg-cooking machine was not heating the water properly. At 7:40, ten minutes after the opening time, you could still put your hand in the water comfortably without getting burnt, and 30 minutes after opening an egg that had cooked for 5 minutes was still pretty raw inside. Not good.

We won't go back.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank OYP-London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ADAGIO-OPERA, General Manager at Adagio Paris Opera, responded to this reviewResponded February 23, 2018

Dear OYP-London,
Thank you for taking the time to share with us your comments and your experience in our Aparthotel.
First of all, I would like to apologise for the inconvenience you experienced during your stay and that your stay with us do not lived up to your expectations.
I think that pictures seen on our website shows our one bedroom apartment which are much larger and offers two separate space.
I have alse duly notes your remarks regarding our breakfast facilities, please be assured that we will do our best to avoid those inconveniences in the future.

We do hope to see you again and do our best to make your next stay with us proceeds smoothly.

Kind regards,

Line JUSTON
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 9, 2018

Second visit and altho looking a little tired in parts, no real problems.

Check-in/out without issues. Room had only two small issues: a loose tap in kitchenette and the dishwasher rotator arms were both thoroughly clogged up. Neither issue caused real problems as reported first and did not use dishwasher much.

This Apart-hotel is a gem for shopping.

Room Tip: High rooms facing courtyard are quiet
  • Stayed: February 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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