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“Good hotel, great location!”

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Novotel Paris Gare de Lyon
Ranked #439 of 1,797 Hotels in Paris
Certificate of Excellence
Sheffield
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Good hotel, great location!”
Reviewed 1 May 2012

Stayed for 2 nights last month and wasn't disappointed. Its location by the Gare de Lyon is ideal for transport to and from the airport and also for the Metro which makes it a great base for exploring. The staff were friendly and very helpful which always helps in an unfamiliar place!

I wouldn't hesitate to recommend this hotel to a friend and would happily stay there again if ever in the wonderful city of Paris!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank talula27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (143)
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Northamptonshire
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 April 2012

We choose this hotel for location which was brilliant for both disneyland and central paris. It is also very near the batobus, so you can tour paris during the day and night for one ticket by boat - fantastic. The hotel was clean and welcoming. Staff were very helpful at all times. The swimming pool and childrens area were a huge hit with our children. There were a few unsavoury characters around the hotel - but this was the same all over paris and the hotel was very safe inside. There is a lovely bistro just behind the hotel which was reasonably priced and served very nice home cooked food. I would stay here again for business or with my family and would recommend it to friends. Huge plus was that children are free - unlike many other paris hotels. The room was a good size for a 5 day stay. On one day my little boy was ill - not the fault of the hotel - and they were very helpful here too, going beyond the call of duty. Thank you for a very pleasant holiday.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tanya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vevey, Switzerland
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 April 2012

If you decide to take the train to Paris and arrive in Gare de Lyon, no better choice than this spotlessly clean, modern hotel. Desk service was not only efficient and professional but also friendly and helpful despite a great number of travelers checking in and out at the time of our short stay. They will certainly see us again next time we're in Paris.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alphonse C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 April 2012

The hotel is perfectly located for most trips in Paris, with Metro line 1 at it steps. It also connects directly to the train going to Disneyland Paris so you will find a lot of families there - and all commodities for that purpose.
There is an indoor pool which is not big but is definitely a plus for kids to relax after a long walking day in Paris. The pool area could feel somewhat more classy, painting is fading, the smell is not top class, but the water and pool is clean though.
The staff is really friendly a efficient, they also gave us good advise on where to eat around the hotel.
Breakfast if perfect, excellent breads, coffee, and sufficient warm food for our needs as well. A plus: at brealfast there are some animations for kids, e.g. a ballon sculpter, a face painter, etc.. which is fun.
The reason for our average rating is mostly about the room: the beds are not good enough for a four star, and the bathroom area + mini toilet is made of plastic, like on a boat. A very cheap look and feel - also, the toilet even though cleaned had a permanent pee-smell which is not agreable of course. In addition, some of the neighbouring doors kept slamming all night through, and this can be really disturbing - probably some tuning to do on the way the doors automatically close.
Finally, I think this hotel deservs more than average but definitely not a Very Good, this is why it ends up in that category.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Midouille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cumbria
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 April 2012

Great service and accomodating facilities for families- pop up bed , pool , games room , internet acesss.However not a very central spot if you are wanting to be based near the city centre a tube / walk needed to reach central paris.Staff excellent great service.
Restaurant pricey but kids eat free for breakfast could be worth the price ?
Great location for arriving though literally next to metro station .

Room Tip: recently renervated rooms modern facilities
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sue-sue-sue-r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 April 2012

The hotel is very well located right next to the Gare de Lyon station, which is one of the main connecting stations for Paris. Full marks on that.
The area is quite busy, as you'd expect--but the hotel is situated in a somewhat quiet corner--and that was indeed a pleasant surprise.The rooms are spacious (which is a treat in Paris, also a tad expensive) and in particular, the housekeeping and the concierge are very helpful. The gym located right in the centre of the hotel was, also, I thought a good idea.

But I needed to check out a bit early in the morning at about 6.30 a.m. to catch a connecting Air France coach to CDG airport --which stops very close to the hotel, too. I was told the previous evening that I could ask for a parcelled breakfast to be provided. I did call up both reception and the breakfast guys to make my request. All seemed fine till the next morning--when during check-out I was told that all they could provide me was some coffee & biscuits. Breakfast started at 6.30 a.m., so it should not have been too much trouble ( given my request the evening before) to provide me something a bit more.
The staff speak good English, so communicating is not a problem either and most of the front office staff are helpful too.

Room Tip: Ask for higher floor rooms
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  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MohanKr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL5026, Directeur général at Novotel Paris Gare de Lyon, responded to this review, 8 April 2012
Dear Guest,
Thank you very much for choosing my hotel and for writing such a detailed review of it. Your comments are very helpful, it helps my teams and I to improve us and to offer you the service you are allowed to expect.
I hope to welcome you again at Novotel Paris Gare de Lyon.
Warm regards,
Jean-Jacques Bruyand, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Paris Gare de Lyon

Property: Novotel Paris Gare de Lyon
Address: 2 rue Hector Malot, 75012 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Bercy / Nation , Reuilly
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#264 Luxury Hotel in Paris
#272 Family Hotel in Paris
#346 Business Hotel in Paris
#495 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Paris Gare de Lyon 4*
Number of rooms: 253
Official Description (provided by the hotel):
The Novotel Paris Gare de Lyon is located in the center of Paris, opposite Gare de Lyon train station (metro 1 & 14, RER A & D). The hotel is ideal for your business trips, meetings, romantic getaways or family weekends in Paris and is close to Bastille, Bercy, Gare du Nord train station, Disneyland (direct via RER A), the Eiffel Tower, the Louvre and Opéra. The hotel has 253 renovated rooms, a bar, restaurant, indoor swimming pool and a fitness center for your well-being. Free Wi-Fi and secure parking. ... more   less 
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Also Known As:
Novotel Paris Gare De Lyon Hotel Paris
Accor Paris Gare De Lyon
Paris Novotel

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