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All reviews hotel napoleon arc de triomphe beautiful hotel junior suite eiffel tower beautiful room star hotel excellent location an upgrade the hotel staff business trip main attractions breakfast was excellent a wonderful stay metro stop mini bar friedland
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Reviewed November 27, 2016 via mobile

The staff are really welcoming and professional and will go out of their way to make your stay special.
The breakfast was excellent with attentive service and a lovely selection and wide choice for all tastes.
The atmosphere is relaxing, our room was very elegant and comfortable with a breathtaking view of L'Arc de Triomphe. The location is just out of this world and so convenient for shopping.
Everything about this hotel was top quality. Loved it and would definitely stay there again!

Date of stay: November 2016
Trip type: Travelled as a couple
Thank TheBlondieWays
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pietro M, Responsable relations clients at Hotel Napoleon, responded to this reviewResponded November 28, 2016

Dear the Blondie Travelers,

We are honored to read your touching words. Thank you for taking your time to write a review of your recent stay at the hotel Napoleon.

On behalf of the entire Hotel Napoleon's team, we would like to thank you for this warm comment. We are very glad that you could fully enjoy a truly Parisian experience.

At the Hotel Napoleon, we cherish the history and heritage of a Parisian 's family since 1928. Over the years we have always tried to share our passion and pride with all of our guests to recreate a magical atmosphere with elements such as an attentive service and our French touch.

We all hope to welcome you back on your next special event once again for another magical experience in the city of lights.

Sincerely

Pietro M - Guest Relations - Hotel Napoleon Paris

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 26, 2016

Stayed in Nov for 4 nights

PROS -
- Boutiques hotel charm. Renovated rooms
- very clean with excellent service
- L'occitane toiletries
- Excellent location, right next to Arc de Triomphe and the metro line
- lots of eateries and restaurant around
- Excellent value for money - given the rent we paid

So-So:
- Room size
- Breakfast was very average. Little or no hot food. nice pastries
- cosy gym on the 7th floor. No sauna or steam

CONS:
- No tea/coffee machine in the room. No water either (except first day one bottle)
- Bedding/Mattress quality needs serious improvement
- You have to buy Wifi separately

Overall a good 4 star category hotel. Does not match the quality of 5 star hotel (as seen around the world).

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank hellosanjeet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pietro M, Responsable relations clients at Hotel Napoleon, responded to this reviewResponded November 27, 2016

Dear Sanjeet K,

Thank you very much for sharing in such a detailed review your recent experience at the Hotel Napoleon Paris.

We are pleased to learn that you have appreciated our location, our service and our toiletry products by l'Occitane.

Your suggestions are the perfect way for us to improove our service and to find new solutions and ideas for an even more complete and confrortable welcome.

I hope that you will choose Hotel Napoleon once again on your future visit to Paris. Feel free to contact me for any assistance with your future reservations at guestrelations@hotelnapoleon.com

Best Regards

Pietro M - Guest Relations - Hotel Napoleon Parsis

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Reviewed November 25, 2016

The Napoleon Paris Hotel is a beautiful, historic hotel. Is perfectly located by the Arc de'Triomphe and shopping. The rooms are immaculate and the service was perfect. Enjoyed my stay very much and would stay here again.

Date of stay: October 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Sharon S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pietro M, Responsable relations clients at Hotel Napoleon, responded to this reviewResponded November 27, 2016

Dear Sharon S,

Thank you for your comment on Tripadvisor.

I am glad to learn that you enjoyed your experience with us.

Please, on your future reservations, contact me directly at guestrelations@hotelnapoleon.com

We all wish you a beautiful holiday season.

Sincerely

Pietro M - Guest Relations - Hotel Napoleon Paris

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Reviewed November 24, 2016

We came to Paris for a short break to celebrate an important anniversary and were very satisfied with our stay at Hotel Napoleon. The staff is always courteous and professional - both during the reservation process and at the hotel itself. They took into account all our special wishes and even upgraded us one room category up, which was certainly very much appreciated.

The hotel's location is quite convenient - it is right next to the metro and RER station Etoile, which makes getting around easy(also to/from airport). Champs Elysee are also some 200m away - a good place for an evening stroll.

Our Junior Suite (706) on the seventh floor had really nice design inspired by the Napoleon era (in perfect condition) and had a view of the Eiffel Tower as well as a small terrace. Bathroom was big enough with a walk-in shower and a separate bathtub. Comfortable box-spring bed of good quality. A nice touch was a bottle of champagne that we found in the room on our return in the evening. A pleasant surprise that made our stay even more special.

Even though some noise from the street penetrates the room, we had a good sleep. Breakfast if of good quality and has all the regular things one expects in Europe (no champagne, though). Quick and attentive service.

All in all an excellent experience and we would definitely stay again. I certainly recommend paying a little extra for a junior suite or a suite.

Room tip: 708 (Junior Suite Avenue) has a view of both Eiffel Tower and Arc de Triomphe.
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank _Wanderer__24242_
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pietro M, Responsable relations clients at Hotel Napoleon, responded to this reviewResponded November 28, 2016

Dear The Wanderer 24242,

We are very proud to read your touching words. Thank you for taking your time to write a review on Tripadvisor about your recent stay at the Hotel Napoleon Paris.

On behalf of the entire Hotel Napoleon's team, we would like to thank you for your warm comment. We are very glad to read that we all exceeded your expectations fully enjoing a truly Parisian experience.

At the Hotel Napoleon, we cherish the history and heritage of a Parisian 's family since 1928. Over the years we have always worked to share our passion with all of our guests to recreate a magical atmosphere with elements such as an attentive service and our French touch.

We all hope to welcome you back soon for another magical experience in the city of lights.

Sincerely

Pietro M - Guest Relations - Hotel Napoleon Paris

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 19, 2016

Both my daughter and I had a wonderful experience staying at Hotel Napoleon. From the minute we walked into this family owned, boutique hotel we realized this was the best possible choice for our three night stay in Paris. Pietro greeted us immediately with the upmost professionalism and respect. Our room was spacious and very clean with a beautiful view of the Arc de Triomphe. The hotel is within walking distance to a number of tourist destinations and conveniently located just a few steps from the Metro. There was a good selection at the breakfast buffet and relaxing in the hotel dining room with a cocktail was a great way to end the day. This hotel did not disappoint in any way and we would recommend it for value, cleanliness, location and service. Many thanks to Pietro for his help in making our stay a particularly pleasant one.

Date of stay: November 2016
Thank vdavis758
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pietro M, Responsable relations clients at Hotel Napoleon, responded to this reviewResponded November 21, 2016

Dear Vdavis758,

Thank you so much for sharing your comment on Tripadvisor.

It was a pleasure for us to do our best and to create a magical atmosphere for you and your daughter during your 3days stay at the Hotel Napoleon.

Our goal is to become the guests reference among luxury hotels in Paris. We hope to have a second opportunity to welcome you back.

All our best wishes for a beautiful holiday season.

Regards

Pietro M - Guest Relations - Hotel Napoelon Paris

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