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“wonderful location, very comfortable apartments”

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Fraser Suites Le Claridge Champs-Elysees
Ranked #743 of 1,796 Hotels in Paris
Certificate of Excellence
Buenos Aires, Argentina
Level Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“wonderful location, very comfortable apartments”
5 of 5 bubbles Reviewed 18 May 2012

I choose Fraser Suites The Claridge for a business trip to Paris. I had to stay there for 9 days, and the idea of having an apartment to relax in was very appealing. The property features the classic architectural style and offers 1, 2 and 3 bedroom apartments. Personnel is absolutely polite and helpful. I also enjoyed several times having breakfast at the first floor restaurant ... very good indeed! If you get an apartment with a view overlooking the Champs Elysees it will be your best option ... but if not, the internal patio is large, very well kept and featuring tables, chairs, sun umbrellas and lots of green and flowers

Room Tip: If you are staying for over a week, maybe an apartment overlooking the Champs Elysees Avenue would b...
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jorge C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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430 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
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Jerez
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 14 May 2012

Last year I stayed with a grup of other 12 guests and although the stay was good, the arrivual and check in was a nightmare. We were promised rooms closed to each other as we were a family with children and we were given rooms on different blocks of the building. This is why we complained and were informed that whithin three days they would try to place rooms near each other, which was unacceptable. After three hours of discussion and having to call the manager, we were given rooms nearer to each other. Why didn't they do so before? The worst of all was when the manager came to us and ask us why we wanted to be miserable and complain all the time during our holidays... This will be our last time in this place, as well as other belonging to the same group. We paid 40.000 Euros overall for the stay and we got treated as in a low cost airline during the first day.

The rest of the stay was ok and I must say that service was much better and up to the standard of the place. After all the trouble caused, the company offered a macarons box per room and a 500 Euros discount for all the inconveniences.

The location of Le Claridge is outstanding and the snobbish attitude of the staff (During check in)can be understood taken into account that they are always full and they hardly need to go out and sell. The rooms are large and well equipped, although decoration is a bit out dated and it needs renewing.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ka1200r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brasil Sao Paulo
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 13 May 2012

If you have the opportunity to stay at this hotel, do it. The best place to stay in Paris. Super nice staff, polite, helping all the times. Rooms very nice. Best place at Champs Elysees, just before Sephora. Dont miss this hotel if you can. I have been in Paris many times, this is far away the best hotel in town for a very good price.

Room Tip: All the rooms are good, we are staying in a 7 people room, super big suite, 3 rooms, kitchen, very v...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fatimapissarra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 20 April 2012

I think this residence has just been cashing in on its location. I agree that the location is great, but trust me nobody wants to pay a 4-star price for 2-star service. The staff has been the most un-enthusiastic staff I have ever seen. The house-keeping barges into your room despite the do not disturb sign outside and does not agree to clean the room later if you request so, you are "assigned: only one umbrella per room no matter how hard it is raining outside..and..WE EVEN EXPERIENCED A POWER CUT in the room!!! Moreover, there is no security outside at night and there were some random guys that followed us right into the hotel !!!! And wait for it... The hot water was cut off for one whole day as there were water works happening outside! ...the list just goes on. I saw so many guests complaining throughout my stay! Trust me, you don't want to experience this. There are many 4-star hotels around the same area offering superb service.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Anisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMKParis, General Manager at Fraser Suites Le Claridge Champs-Elysees, responded to this review, 24 April 2012
Dear Guest,
Thank you very much for having taken the time to post a review following your recent stay with us. We are most concerned to read about your very unfortunate experience and firstly let me extend our most sincere apologies.
Actions have been taken with all departments concerned and specially Housekeeping. Concerning hot water cut, the whole district was affected and was not a property initiative. We have a security service 24h.
Most of our guests are very happy with their experience with us as you can read in many comments available in Internet.
I really would like you give me a chance to welcome you again and invite you to contact me directly regarding your future stay in Paris. I will personnaly handle the details.
I wish you a very nice day
With my best regards,
Bertrand MAÏK
General Manager
Fraser Suites Le Claridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 13 April 2012

we were very happy by the hotel location.. the entrance was in the centre of champs-elysees and the rooms were spacious and clean and had a kitchenette and a large refrigerator which was very convenient for us as a family with a baby. the receptionist was very nice and helpful and the staff were nice and happy, the hotel blocks the noise from outside but unfortunately the rooms didn't have soundproofing and we would hear kids playing but we didn't mind sense they only made noise during the day =)

We would definitely come back to this hotel, and recommend it.

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FatmahBabtain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 23 March 2012

It was just too good a property & everything about this property was just too goooood!!! The staff, the rooms, the hotel, the equipments, the location..everything!!! Although this property operates as a serviced appartment but actually speaking the staff is so professional & courteous that you feel you are in a hotel...The check in times are late..although we got our rooms earlier than the stipulated time of 4:00pm..Check out was very quick..The rooms are okay in size with free wifi connection in the room!!! There's this small kitchen in the room which has all the necessary cooking equipments like: the microwave, the cooking range, utensils, refrigerator ,detergents, etc etc..The heater works absolutely fine in the rooms..the washrooms are neat and tidy..the cupboards are properly maintained..Bingo!!! We loved everything about this property..metro station was 5 mins walking distance..Monoprix a departmental store for grocery shopping is 2 mins away..Lido show is 5 mins..LV stores and all other high street fashion boutique are just across the road, starbucks is on the left, Mc Donalds in very near, Eiffle Tower & Esplanade are15 mins walking distance..IMAGINE!!! Wat else can one ask for???From the ring road you get 'Open tours' busses for the sight seeing, You can also wash your laundry at this property by paying 2Euros for using washin machine + 2 euros for using Dryer for 5 mins...Everything is a plus for this property at the "Champ Elysees" road..we would definitely go there again & again ..Higly recommend this property

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rhea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 February 2012

Very good serviced apartments. We stayed at the one room apartment, we got upgraded from the garden view to the Champ Élysées view. Personnels at the reception were very courteous n helpful.
Four of us fit into the apt, a double bed on the room, n a big sofa bed in the living area. Pillows n mattresses very comfy.
There's a kitchen tht serves our needs very well, they hv a dishwasher, an oven n everything else u need in a kitchen. Quite extensively equipped.
A bit pricey...but I guess u get wht u pay for!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mijae H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fraser Suites Le Claridge Champs-Elysees

Property: Fraser Suites Le Claridge Champs-Elysees
Address: 74 avenue des Champs Elysees, 75008 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Wheelchair access
Hotel Style:
#247 Business Hotel in Paris
#353 Romantic Hotel in Paris
#370 Luxury Hotel in Paris
#409 Family Hotel in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fraser Suites Le Claridge Champs-Elysees 5*
Number of rooms: 114
Official Description (provided by the hotel):
Le Claridge Champs-Elysées, built in 1914 right on the Champs-Elysées Avenue, has been witness to a century of political and romantic history of France. Secrets kept forever behind the walls of this legendary palace which has welcomed so many stars. A century later, Le Claridge Champs Elysées and its facade became listed French historical monuments, entering into the world of the most beautiful hotel residences in the world. The renovation changed this historical establishment into a contemporary, elegant Parisian residence. Spacious and comfortable, the110 Suites and apartments offer an exceptional view of the Champs Elysées Avenue or the peaceful patio of the residence. The blend of black and beige in the wall-to-wall carpeting evoke the black and white checkered pattern of the Parisian townhouses and the play of blue bands painted on the walls creates a unique ambiance. Wild silk curtains, velvet chairs, wool rugs and leather bring back the luxury of Claridge’s past glory. This is a new era for the Claridge Champs Elysées which, in 2006, joined theprestigious Fraser Suites collection. ... more   less 
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Also Known As:
Fraser Suites Le Claridge Champs-Elysees Hotel Paris
Le Claridge Champs Elysees Paris
Claridge Hotel Paris

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