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All reviews library bar porte dauphine upgraded to a suite beautiful property special hotel concierge team luxurious hotel arc de triomphe our honeymoon beautiful room the entire staff quiet neighborhood eiffel tower would highly recommend this hotel few blocks metro station guerlain
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Reviewed April 16, 2018 via mobile

Beautiful Chateau close to Port Dauphine Metro.. Nice drive up, easy check-in.. Was upgraded to a two floor loft suite which was exceptional, beautiful artwork..Decor amazing.. bed comfortable..welcome wine, 'La Rolle' excellent..ate dinner one evening in Le Restaurant..They were gracious to substitute items on the tasting menu that I couldn't eat.. Did the wine pairing as well..Everything was excellent. Not cheap, but well worth the price.. maybe the best dinner I ever had.. Manager, Pilou, was great, greeted everyone at dinner, breakfast.. nice morning Buffet, best eggs benedict a la carte in the world! Big gym, nice backyard..
Hated to leave..

Date of stay: April 2018
Trip type: Travelled solo
1  Thank flmike777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laure_Pertusier, Directrice Générale at Saint James Paris, responded to this reviewResponded April 26, 2018

Dear Guest,

WOW, thank you so much for such a lovely review! It is a great pleasure and the best incentive for all of us to read that each aspect of your experience was up to your expectations and that Jean-Luc Rocha and the F&B teams could exceed them in the restaurant!
We all hope to have the pleasure of counting you among the many guests who have decided over the years to make the Saint James their home in Paris.

Yours sincerely,
Laure

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Reviewed April 15, 2018

We arrived at the Saint James after a couple of weeks in Morocco and were blown away by the experience. Everything at the Saint James was 10/10. The welcome, the room, the comfort, the food, the amenities, the staff, the entire place. Well done, we will be back!

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Relais & Chateaux
1  Thank pallan2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laure_Pertusier, Directrice Générale at Saint James Paris, responded to this reviewResponded April 26, 2018

Dear Guests,

Thank you so much for choosing to experience our Relais & Châteaux property in Paris and for sharing such a lovely review! We are all very proud we could make it into your Top Five and promise you that we will not disappoint when you visit again!

Yours sincerely,
Laure

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Reviewed April 13, 2018

Wonderful property with warm, friendly staff and all the amenities needed in convenient yet quiet location in the heart of Paris. The gym and spa are excellent. The house cat makes a great breakfast companion.

Date of stay: April 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Relais & Chateaux
1  Thank 275bblake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laure_Pertusier, Directrice Générale at Saint James Paris, responded to this reviewResponded April 26, 2018

Dear Guest,

Thank you so much for your kind words, we are all delighted to read that you enjoyed your time in our little chateau, a piece of countryside in Paris. Anne-Sophie and her team at the Guerlain spa join us in thanking you for your praises and Pilou looks forward to seeing you again, hopefully soon!

Yours sincerely,
Laure

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Reviewed April 4, 2018 via mobile

The hotel was quaint and the service was fairly good. The room service food had a lot to be desired. All in all we would not choose to stay there again. It is nice and I don’t think people would be disappointed with it but as far as relais et chateaux’s that we have stayed at in the past, it was middle of the pack.

Date of stay: April 2018
1  Thank caseyb219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laure_Pertusier, Directrice Générale at Saint James Paris, responded to this reviewResponded April 13, 2018

Dear Mr B.,

We are all very sad to read that we could not amaze you and that you thought service to be fairly good only. I am also very sorry that you did not like the room service menu. Did you visit the library bar, gastronomic restaurant and Guerlain spa? The feedback of our guests is extremely important for us to improve so any specific detail you would like to share with me would be very helpful. In fact we do our best to address any question or issue when our guests are onsite, and my door is always open.

Should you change your mind and decide to give us another chance, please let me know and we would make sure you have an absolutely perfect experience in our Paris home.

Yours sincerely,
Laure

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Reviewed April 3, 2018

My wife and I had stayed at the Saint-James on our wedding night, so it was with great pleasure that we returned to the Saint-James 4 years later for a weekend trip.
The experience of our stay was (again) beyond all expectations, with a beautiful room, excellent and helpful staff, and a fantastic "ambience" that all contributed to the magical time we had. From the moment we set foot in the driveway, until our leaving the hotel after Sunday brunch, we were in awe of the hotel, and the services it offers.

I would particularly like to single out the staff, so as to thank them for all their hardwork and devotion which truly turn a "stay" at a hotel, into an unforgettable "experience".

We look forward to seeing you soon.

Godfried & Marina

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank GodfriedAMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laure_Pertusier, Directrice Générale at Saint James Paris, responded to this reviewResponded April 13, 2018

Dear Godfried & Marina,

Thank you so much for visiting us again and for taking the time to recommend us so warlmy to the TripAdvisor community! We all know that the looks are not everything and work especially hard to offer a truly personal and genuinely caring service to each of our guests, so thanks a lot for your special mention of the team, it is the best incentive fur us!

We all look forward to welcoming you back for new inoubliables experiences !

Yours sincerely,
Laure

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