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“Handy location, a bit tired but fair value” 4 of 5 bubbles
Review of Mercure Paris Terminus Nord

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Mercure Paris Terminus Nord
Ranked #1,113 of 1,795 Hotels in Paris
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Handy location, a bit tired but fair value”
4 of 5 bubbles Reviewed 15 May 2012

Just had the one night needing an early start for the Eurostar. The perfect location, right opposite Gare du Nord station. It was a Ftiday night, so a bit noisy with the rowdy element celebrating until the early hours - earplugs are recommended. The hotel seemed a bit tired, with the bathroom being a bit worn and chipped enamel, but clean. For the convenience and location, well worth it.

  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Phil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercuretenor, General Manager at Mercure Paris Terminus Nord, responded to this review, 1 June 2012
Dear Guest,

Thank you very much for your feedback and that you considered us “well worth it”.

Please be advised that we are in the process of laying out a renovation plan of our bathrooms which should take place within the next few months. We are currently refreshing all our corridors which will certainly give us a more “youthful” look.

I do appreciate the fact that you mentioned the cleanliness of our rooms. This point is extremely important for us and our aim is that our cleaning standards are always at the highest possible level.

Looking forward to welcoming you again,

best regards

Alessandra Nanni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,244 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (269)
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English first
Bovey Tracey, United Kingdom
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 12 May 2012

I was taken for my birthday to Paris for the first time and this was the perfect hotel to stay in. Right opposite the Gare Du Nord Eurotstar station, taxis everywhere to just hop in one. The staff were all very helpful. when we first arrived our room hadnt been cleaned yet so they moved us to another room straight away. We were only there 1 night so didnt get to experience the breakfast or dinner there as we were out exploring. But i would definately go back again.

  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pandora86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercuretenor, General Manager at Mercure Paris Terminus Nord, responded to this review, 14 May 2012
Dear Guest,

I am really glad that you fully enjoyed your stay with us and I look forward to welcoming you again soon, perhaps even before your next birthday...

Kind regards

Alessandra Nanni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 7 May 2012

Stayed during September 2009 just for a night. Great, great location - about 100 metres from the Gare Du Nord station. The room was decent, friendly staff, smooth checkin and helpful with directions for close tourist places nearby. The rates were a tag expensive and breakfast was not included.

  • Stayed June 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelfreakarvind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braintree, United Kingdom
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 7 May 2012

Booked to stay here on an overnight business trip. Location is perfect but for the price it is very run down. Carpet was stained, hallways had paint flaking.

Wouldn't recommend and wouldn't stay here again.

  • Stayed April 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Fatworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercuretenor, General Manager at Mercure Paris Terminus Nord, responded to this review, 11 May 2012
Dear Guest,

Your message is brief but clear. Nevertheless, since the painting works on the corridors will start during the next few weeks, I would really be happy if you gave us a second chance to show you our fresh new look.

Whenever you choose to come back, please contact me directly and I will gladly look after your reservation.

Alessandra Nanni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Paris hotels

London, UK
Level Contributor
211 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 5 May 2012

I have stayed here many times and its No.1 asset is its location just across the road from Gare du Nord. For UK travellers arriving on Eurostar, it cannot be beaten on situation. This time we needed a hotel very near arrival point and so chose it for our two nights on 2 and 3 May.

I had responded to a 50% off special offer from AccorHotels but still ended up paying €150 per night plus breakfast. We got a large room, 204, built round the corner of the building. So we had a curved hallway entrance inside: an odd shape. The toilet was on the right as we entered, then the bathroom, and finally a large space with two single beds connected to make one giant bed. There were two arm chairs. The minibar of soft drinks and the nespresso-type coffee machine were included in the price.

The power switches were connected in a way we did not really understand and one small switch on the bed seemed to control most of the room!

That said, the bed was comfortable. The bathroom shower was low-powered but worked.

Breakfast on the first floor is just ok. The fruit selection is improving and there was better bread than last time I stayed. The two coffee machines dispensed acceptable coffee.

Check in and out was efficient.

I will stay again, for its convenience but, if asked for more money, would look elsewhere.

Room Tip: Rooms facing the internal well are quieter but you miss the Parisian street buzz of those on front o...
See more room tips
  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travellertopoland2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercuretenor, General Manager at Mercure Paris Terminus Nord, responded to this review, 21 May 2012
Dear Guest,

I would like to personally thank you for your recent comments. I am very happy to see that you are a frequent user of our hotel and therefore, who better than a regular customer in order to give a clear unbiased feedback since you know full well our strong points as well as, naturally, our weaknesses.

I’m happy that you took advantage of 50% special offer and that you chose a Privilege room which carried its normal supplement which, technically, could not be discounted.
I am also glad that you mentioned that the soft drinks and automatic coffee machine were included in the price as is the internet wifi connection when you book a Privilege room.

Regarding your breakfast comment, I will look into it since we have invested a lot of time and effort towards improving the quality and added an “organic” breakfast corner.

Looking forward to welcoming you again in the near future.

Best regards

Alessandra Nanni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 May 2012

Great location. Near the Gare Du Nord railway station for Eurostar and the Metro underground. PLenty of restaurants nearby but the area is not the best at night.
Our room was large and clean. The bathroom was in need of a complete revamp.
The hotel in general needs up grading.
Breakfast was very good. Staff were helpful.
The hotel bar was closed for three weeks?

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank nabla48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercuretenor, General Manager at Mercure Paris Terminus Nord, responded to this review, 11 May 2012
Dear Guest,

Thank you for your kind words regarding the cleanliness of our room, the quality of our breakfast but most of all I appreciate the fact that you mentioned that our staff was helpful. This is paramount for us and I will certainly pass on your positive feedback.

We are working on the condition of our bathrooms and we aim to continue to do so in order to bring their level to high standards we aim to achieve and you indeed deserve.

Finally, let me assure that the bar was not closed for 3 weeks and it was only closed for a few days due to an unforeseen circumstance.

Kind regards,

Alessandra Nanni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Paris Terminus Nord

Property: Mercure Paris Terminus Nord
Address: 12 boulevard de Denain, 75010 Paris, France
Region: France > Ile-de-France > Paris > Chateau d'Eau / Gare du Nord
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#442 Luxury Hotel in Paris
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Paris Terminus Nord 4*
Number of rooms: 236
Official Description (provided by the hotel):
Hotel with 236 airconditioned rooms, located near the Gare du Nord (Eurostar & Thalys), Stade de France (5min), Paris Nord Exhibition Centre (15 min), Roissy & Le Bourget airports (20 min). Dedicated to business & leisure, this hotel will seduce you withits high level of services. ... more   less 
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Also Known As:
Mercure Paris Terminus Nord Hotel Paris

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