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Firstly I would like to say the staff are amazing. Very friendly and helpful. And would give them five stars. The hotel is what it is. A budget hotel. The rooms are comfortable and clean. They do food but the menu is not big. Can walk five minutes away from the city centre where there is a small supermarket and a good selection of shops. The reason for not giving it a higher rating is that you have to pay for parking. It’s a small car park and not easy if you have a large vehicle but doable. I would stay again more for the professionalisms of the staff. Dogs are welcome.
Date of stay: March 2019
Trip type: Travelled solo
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PaulRagouba, deputy manager at Ibis Budget Albi Centre, responded to this review
Responded Apr 6, 2019
Thankyou very much for your comment
We are very glad that you enjoyed your stay with us
We are all impassive to welcome you again
See you soon
Best regards,
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Good location near city center, room very small, comfortable, but yes - budget. There was no hair dryer. Breakfast good it is 2 types of breakfast (budget and other with more choices). Car parking inside hotel area - paid.
Date of stay: February 2019
Trip type: Travelled with family
Value
Cleanliness
Service
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PaulRagouba, Directeur Adjoint at Ibis Budget Albi Centre, responded to this reviewResponded April 6, 2019
Google Translation
Cher client,
Merci beaucoup de prendre le temps de partager avec nous vos impressions sur votre séjour,
Je ne manquerai pas de partager la lecture de ce commentaire, avec l'équipe
Au plaisir de vous recevoir de nouveau à Albi
Bien à vous,
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The location of the hotel is very good - 5 minutes walk to the Cathedral and new bridge with a great view. The hotel staff was very friendly and helpful. They have private parking in the basement and it was very useful since the traffic in Albi is very heavy.
Date of stay: October 2018
Trip type: Travelled with family
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Jean P, Directeur général at Ibis Budget Albi Centre, responded to this reviewResponded November 3, 2018
Dear Palych,
Thanks you for this comment,this is a very good encouragement for us
See you soon in Albi
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This ibis budget will offer you nice and clean rooms with a bit of flair in the same building as the ibis. Private parking is located onsite and is in a nice underground garage. The old centre is nearby and is easily accessed on foot, as well as a few restaurants and a supermarket. I skipped the ibis budget breakfast as I am not always very happy with their product. Overall this hotel is recommendable.
Date of stay: August 2018
Trip type: Travelled with family
Location
Sleep Quality
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Room was clean and comfortable, but absolutely no frills. Not even a hand towel, which seems a bit much. Tiny room and ours was in the ground floor immediately beside the parking lot. In the morning, there was a car so close I could have touched it from the window. Fine for a night or two but no more.
Date of stay: August 2018
Trip type: Travelled as a couple
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Jean P, Directeur général at Ibis Budget Albi Centre, responded to this reviewResponded September 10, 2018
Dear Mtltraveller_8,
Thank you to taking the time to share with us your experience on your stay
Best regards,
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Having arrived late after a delayed flight we were all ready to fall into bed only to find on opening the door that the room hadn't been cleaned or sheets changed after the last occupants! The receptionists were very apologetic and tried to find another room but the hotels in Albi were full. The receptionist then prepared the room himself while we sat at the bar with a free drink. We were told we would be reimbursed. We finally got into bed at 1.30am. The next day we were told we could not be reimbursed as we had paid for the room in advance but were given two bottles of wine. As we had an appointment at 10.00am we had no time to argue.
Date of stay: June 2018
Trip type: Travelled with family
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
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Jean P, Directeur général at Ibis Budget Albi Centre, responded to this reviewResponded July 16, 2018
Google Translation
Cher client,
Désolé pour ce désagrément qui est venu perturber votre séjour dans notre magnifique ville d'Albi
Au plaisir de vous recevoir de nouveau, et en espérant que vous avez apprécié notre vin :)
Bien à vous,
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