Phillippe, the owner, is a really nice guy, and really makes an extra-effort to see to it that his guests are satified with their respective stays. That said, Le Rochegude, for me, was nearly perfect. I was upgraded to a bigger room because of a problem with a key, so that was a big plus from the get-go. The hotel, perhaps because there were only four other guests staying at the time but also because the windows are sound-proofed, was as quiet as a mausoleum, which I needed desperately after coming off of a really bad Airbnb experience in another area of the city. The neighborhood is a bit removed from the historic district (yet still within ten minutes by walking), which is a major advantage in that one does not have to cope with noise and throngs of obnoxious tourists after a day spent exploring. An additional boon is that the hotel is near a beautiful, expansive park that bears the same name -- the Rochegude Park -- where people (mostly locals) go to stroll, and picnic, and just hang out. If I return to Albi, I will most certainly stay again at the Hotel Le Rochegude...