Disclaimer: we did not go to Lourdes for a pilgrimage, rather we wound up taking a detour in France and this town had plenty of open hotels so we stopped here.
The beds were foam mattresses, which were actually fairly comfortable. The room itself reminded me of a dormitory or nursing home or something else institutional. This is certainly a convenient location for a pilgrimage (which I guess is probably the only reason most people come here), but aside from that the cost seemed high for the quality, and I think I expected a little more based on the reviews. The staff were very nice though, and really we just needed somewhere to sleep so it was fine. No internet.
I'd give this a 2.5 if I could give half ratings... I bumped it up to 3 given the nature of most people's visits to Lourdes.
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