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“Good location, very clean, excellent staff.”

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Crowne Plaza Toulouse
Ranked #19 of 129 Hotels in Toulouse
Certificate of Excellence
Greater London, United Kingdom
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Good location, very clean, excellent staff.”
4 of 5 bubbles Reviewed 30 January 2012

we booked as a package so it was good value. Not worth the advertised prices if full price paid though. The hotel is rated 5 stars but should really be 4 stars max.
the location was excellent, right in the centre of town and very quiet as our room was facing a large inside "courtyard"
The hotel's staff were very helpfull and friendly.
There were llittle details missing in the room, like no coat hangers near the door entrance, nowhere to hang towels near the bathroom sink and no safe in the room although there is a possiblity to use one at the reception.
Overall a very pleasant stay but the hotel could be improved with only some small details....
I would recommend staying in this hotel.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank club97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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862 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
Cologne, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 28 January 2012

Average but just has not grown up in a decade. Its taking business travellers for granted. Food too expensive and dull. Room at the back of the hotel was quiet enough. Bed was comfortable. Overall I just felt let down by the place. The croquet monsieur I had as a snack at the bar was terrible.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
2 of 5 bubbles Reviewed 4 January 2012

This hotel has everything it should have - it just doesn't add up to a cohesive whole. Check -in took 25 minutes with only one receptionist answering external and internal telephone calls as well as dealing with a long line of waiting guests. The rooms are perfectly nice but the lighting inadequate. If you're hoping for soft fluffy towels you'll be disappointed with the sand paper quality of the ones in my room. If after a long journey you are looking forward to a relaxing night with the in house movie selection - make sure you bring a good book - it wasn't working. The Club Lounge breakfast was spectacular in it's paucity, probably the worst I've ever seen. Oh, and the wifi enjoyed several outages. The staff are perfectly nice and try to help but their authority seems to be limited and the conversation I had with the "Duty Manager" was, well, let's just say, "unhelpful". It is a great location though and the beds are great!

Room Tip: Many rooms face an internal courtyard.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ecosse E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 14 December 2011

Booked this hotel with 4 friends for a rugby weekend away and we were not disappointed. The hotel is situated on the main square and pretty central for shops, restaurants etc. The rooms were spacious, beds magnificent and staff very helpful. The hotel does not have a car park but uses a public car park underneath the square - they will park your car & collect it for you (cost of parking is 22 Euros per 24 hours). Would happily stay there again.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaintJohnNorthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duravel, France
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 9 December 2011

Booked a much needed weekend away in Toulouse. The Crowne Plaza was bang smack in the middle of the bustling Toulouse town centre. Being the Christmas season, the Christmas market was just starting, right on the door step. Perfect! Our room was wonderful. Huge king size bed, free coffee, water, chocolates. Lots of pillows and some wonderful sleeping scents to nodd off to. Helped brillantly. The room faced the internal courtyard and was nice a quiet. The "American" style breakfast left a bit to be desired. Scrambled eggs were very runny, and the bacon overdone, stuck to continental breakfast instead which was plentyful. Nice bar with piano. Very strange full size horse statue in hallway with lamp on it's head!!! not sure what that was about, either have a nice lamp or a statue of a horse - not a good idea to combine the two. Staff very helpful and attentive. Would recommend and stay again.

Room Tip: Ask for room facing the internal courtyard, nice and quiet
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pollygDuravel_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Builth Wells
Level Contributor
75 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 23 November 2011

Very good city centre hotel in prime position in Toulouse. Business like bedrooms in modern style. Good value restaurant. Parking opposite when you can find the entrance!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caerberis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
Level Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 18 November 2011

Stayed here for 3 nights recently. The twin bedded room was large and had some nice touches like an in built socket for UK 3-pin plugs, complimentary water and tea & coffee facilities (which some french hotels don't). The location, over the road from the main square, is ideal for a sightseeing base and the restaurants on the square are good for breakfast. Eight euros will get you coffee, orange, croissant, bread roll, jam, eggs and bacon at Le Florida. The staff were friendly and helpful. Taxis ordered via reception were on time, but the driving of the local taxi drivers was erratic bordering on dangerous at times.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelbod04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Toulouse

Property: Crowne Plaza Toulouse
Address: 7 Place du Capitole, 31000, Toulouse, France
Phone Number:
Region: France > Occitanie > Haute-Garonne > Toulouse > Saint Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Family Hotel in Toulouse
#20 Romantic Hotel in Toulouse
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Official Description (provided by the hotel):
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza

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